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Napleton's Valley Hyundai - Service Center

Aurora, IL

4.3
341 Reviews

341 Reviews of Napleton's Valley Hyundai - Service Center

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September 29, 2022

John in service was so nice and so helpful! communicated with me and updated me with more than enough time about my car. answered any questions I had and overall service was great thanks again More

by Angelica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John pearson
Oct 02, 2022 -

Napleton's Valley Hyundai responded

Hi Angelica, thank you for your kind review; we are happy to pass along your comments to the team here at Napleton's Valley Hyundai! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 29, 2022

I brought my car in for an oil change was helped by service advisor mike manning he’s very helpful and knowledgeable made me feel very comfortable More

by kathybonin17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Manning
Oct 02, 2022 -

Napleton's Valley Hyundai responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 29, 2022

Mike Manning is the best at knowledge and service of all makes cars, he's the og More

by lkbar123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Manning
Oct 02, 2022 -

Napleton's Valley Hyundai responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Napleton's Valley Hyundai! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 29, 2022

Went for a service check on my car. Service advisor Mike was a great help. More

by brandonbonin35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Manning
Oct 03, 2022 -

Napleton's Valley Hyundai responded

Hi, we're glad to hear you found our staff to be so informative and helpful. Our team is available should you require any extra help.

September 28, 2022

I always bring my vehicles to Napleton and Mike Manning in particular. Mike takes the time to clearly explain any work needed and he makes sure to take care of both my cars. More

by philp1313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Manning
Oct 02, 2022 -

Napleton's Valley Hyundai responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 28, 2022

John always go above and beyond his duties. I was able to leave on time for work. Thank you, John. I appreciate you! More

by Karenbblack3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pearson
Oct 01, 2022 -

Napleton's Valley Hyundai responded

Hi, we're glad to hear you found our staff to be so informative and helpful. Our team is available should you require any extra help.

September 27, 2022

Brought my car in for oil change service and Mike was very prompt at addressing all my needs and concerns. Best customer service I've experienced!!! More

by Jonesnatacha86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike manning
Sep 30, 2022 -

Napleton's Valley Hyundai responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 27, 2022

Fast service. Explained everything to my satisfaction.Mike Manning is worth his weight in gold. Working for car dealers for 4o years, he is among the very best. More

by Ciocilorrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Manning
Sep 30, 2022 -

Napleton's Valley Hyundai responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

September 25, 2022

dropped off my car for service and was texted throughout by mike manning, great job keeping me informed More

by carlsonkaylee08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mike manning
Sep 25, 2022 -

carlsonkaylee08 responded

thanks for great service

Sep 28, 2022 -

Napleton's Valley Hyundai responded

Thanks for sharing your recent service experience with us! We hope you continue to choose Napleton's Valley Hyundai as your first choice for all your vehicle needs.

September 20, 2022

John Pearson was very informative and helped me understand every aspect of the needs my vehicle needed. Went above and beyond to give me advice on steps to ensure my questions were answered very ha More

by Ozzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pearson
Sep 21, 2022 -

Napleton's Valley Hyundai responded

Hi Ozzy, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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