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Napleton's Valley Hyundai - Service Center

Aurora, IL

4.3
343 Reviews

343 Reviews of Napleton's Valley Hyundai - Service Center

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May 21, 2014

Brake issues Went in for service because my brakes were making an odd noise. Tony was very helpful and they got the problem fixed in no time. It was a brake booste More

by bjax4b11t
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Derka
May 08, 2014

RADIO AND CD PLAYER. RADIO DRAINED BATTERY WITH ENGINE OFF, SENT RADIO TO CALIFORNIA TO BE FIXED.TOOK FOUR WEEKS. PUT BACK IN YESTERDAY. STILL BROKE. WHY WOULD SOMEONE FIX SOMETHING WITH OUT CHECKING OUT HIS More

by HERZO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
April 27, 2014

Great overall experience I got a flat in the morning and had to get my tires changed asap and upon arrival Jim took charge in getting my service expedited. He was very informa More

by mwatson1x
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
April 25, 2014

Multi-point inspection Jim Caulton was courteous and professional. The service was performed in the time frame given and I was on my way. I highly recommend the Napleton D More

by Oldenburg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
April 21, 2014

Waste of time I first went in there for a SCHEDULED oil change. It took more than 2 hours!!! I just did oil, no tires, no inspection. My paint started to bubble and More

by will121
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
service
April 14, 2014

Hyundai repair Santa Fe has been in this service bay for the past two weeks. Vechicle went in for a loose radiator hose. We were told by Jim that we needed a new wat More

by edmcquaid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
March 26, 2014

I believe the Service Center needs to be completely re-done when it comes to Customer Service. When you pull your car into the Service Center, you should be greeted by a Service Advisor and not hav More

by NotHappy120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
March 26, 2014

Part of buying a new car is the overall experience you have with the dealership and their employees. Hyundai’s’ motto is that Hyundai offers you “the total buying experience” and Napleton Valley Hyundai i More

by qtpie0625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
March 25, 2014

Jim was quite helpful and kind when working with my car. He was able to give the rundown of what service I will need in the near future, as well as what I was working with for this visit. I appreciated his More

by meguido
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
March 21, 2014

THANK YOU JOEL ADAMES for your kindness, friendliness and help that day when I could not close my car door due the child safety lock. The other deal in Downers Grove REFUSED to help because they were closing More

by cindychangsings
Customer Service
Friendliness
Recommend Dealer
Yes
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