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Napleton's Valley Hyundai - Service Center

Aurora, IL

4.3
343 Reviews

343 Reviews of Napleton's Valley Hyundai - Service Center

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April 12, 2019

Engine recall Sam was wonderful with my repairs along with everything to do with rental car reimbursement and loaner was a 2019 Elantra I'd recommend others to get More

by Cbenjamin1979@g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Apr 20, 2019 -

Napleton's Valley Hyundai responded

Hi, we're very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

April 03, 2019

courteous, pleasant customer service I have, & had in the past, great personal service with Sam pertaining to several different matters/issues with my Hyundai vehicle. Sam is very dedica More

by Deemar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
girls that answer phones are extremely pleasant!!!!
Apr 09, 2019 -

Napleton's Valley Hyundai responded

Thanks for sharing your recent service experience with us, Deemar! We look forward to your next visit! Take care!

April 03, 2019

Hyundai is not my funday I always hate going to the repair place. I had to have a recall/update done on my ride. They handled it with a car wash. Cool beans. More

by Dude
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken
Apr 09, 2019 -

Napleton's Valley Hyundai responded

Hyundai is not my funday

April 03, 2019

Great experience I needed a recall done on my Elantra and the work was done quickly, everyone I dealt with was really nice and very helpful. The car was returned nice More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken
Apr 09, 2019 -

Napleton's Valley Hyundai responded

Hi Bill, we're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

April 01, 2019

Arline is very helpful, she is the reason I return for service. The service staff does excellent work and I always appreciate getting done in a very timely More

by carver1686
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Arline
Apr 09, 2019 -

Napleton's Valley Hyundai responded

Here at Napleton's Valley Hyundai, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

March 30, 2019

Great!!!!! This dealer it’s excellent on everything. When you go to Check new and used cars. When you order parts. Also service department it’s awesome specially More

by Manny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio.
Apr 08, 2019 -

Napleton's Valley Hyundai responded

We're glad to hear that everything was completed to your satisfaction, Manny! Please let us know if there is ever anything else we can assist you with.

March 30, 2019

Trading in my car Napelton valley Hyundai would always rate number one to me...I purchased my first car there and try been taking care of me every since. Today I went i More

by Champagne12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dion Miller
Apr 08, 2019 -

Napleton's Valley Hyundai responded

Here at Napleton's Valley Hyundai, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

March 30, 2019

Great service! Kevin has always taken care of all my cars needs. He and his mechanics always listen and fix my problem. When they’re done they wash it for me too! Ke More

by Diane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Kuhrt
Apr 08, 2019 -

Napleton's Valley Hyundai responded

We're glad to hear that everything was completed to your satisfaction, Diane! Please let us know if there is ever anything else we can assist you with.

March 29, 2019

Dan was professional as always! Will not go anywhere else for service, every advisor is amazing and professional. 5 star service. This is the reason i will buy my next car here! More

by BedlemMike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Abbas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Schultz, Mike Petrasek, Chris Roach
Apr 08, 2019 -

Napleton's Valley Hyundai responded

We're glad to hear our Staff took such great care of you, Bedlem! We hope we can continue to be of service to you down the road!

March 29, 2019

Kevin Kuhrt my service advisor was great Kevin my service advisor was great he understands all my service needs for my vehicle and got them taken care of in a timely fashion I would highly r More

by CAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Kuhrt
Apr 08, 2019 -

Napleton's Valley Hyundai responded

Here at Napleton's Valley Hyundai, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

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