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Napleton's Valley Hyundai - Service Center

Aurora, IL

4.3
343 Reviews

343 Reviews of Napleton's Valley Hyundai - Service Center

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May 19, 2022

My service advisor Adam Gilliam gave terrific service from check-in to check-out! The scheduled routine maintenance and oil change on my 2020 Genesis G70 Sport was completed perfectly! And I enjoyed a fe More

by sportnut4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Gilliam
May 20, 2022 -

Napleton's Valley Hyundai responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Napleton's Valley Hyundai as your first choice for all your vehicle needs.

May 18, 2022

Mike Manning was my advisor during my service appointment. He was excellent in every way! He communicated every important detail in a timely fashion. He made sure that I was satisfied with the wo More

by Pa.Melendez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike manning
May 19, 2022 -

Napleton's Valley Hyundai responded

Hello, thank you for your kind review; we are happy to pass along your comments to Mike here at Napleton's Valley Hyundai! We hope you continue to choose us for all your automotive needs! Take care!

May 13, 2022

Felt very welcomed, the whole set up was convenient and helpful. Will definitely be back to this location for my next service. Thanks More

by dewaynemcclain78
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service
May 15, 2022 -

Napleton's Valley Hyundai responded

Hi, it is great to hear that we were able to get you back on the road so quickly! Thank you for choosing Napleton's Valley Hyundai and we hope to see you again!

May 10, 2022

I always deal with Mike Manning when I come in for service, takes good care of my car needs every time and does a great job More

by Slybradford
Recommend Dealer
Yes
Employees Worked With
Mike Manning
May 11, 2022 -

Napleton's Valley Hyundai responded

Hi, we're glad to hear you found Mike to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

May 08, 2022

Totally satisfied with service. Advisor was thorough and answered the several questions I asked. I recommend this dealership. More

by msvpexc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick in service department
May 10, 2022 -

Napleton's Valley Hyundai responded

Hi, thanks for sharing your recent service experience with us, we hope you continue to choose Napleton's Valley Hyundai as your first choice for all your vehicle needs.

May 07, 2022

The staff was very professional, up front and solved my issue with the car. Dennis, in service was easy to deal with and communicated and updated me very well on the Status of the car. More

by Lmeli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DennIs excellent
May 09, 2022 -

Napleton's Valley Hyundai responded

Hi, here at Napleton's Valley Hyundai, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

May 04, 2022

Great staff energy and interaction every time, we’re always dealt with professionally and personally whether in sales or service. I can’t ask for more better of treatment More

by David worby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
May 06, 2022 -

Napleton's Valley Hyundai responded

Hi David, thank you for your support! We're happy we could help. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

May 04, 2022

I brought my car in for a routine oil change and they found a software update for me that I didn't know about. The oil change and update were done quickly and I couldn't be happier with the work. My serv More

by philp1313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Gobernatz
May 06, 2022 -

Napleton's Valley Hyundai responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Napleton's Valley Hyundai! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

May 02, 2022

I am happy that I was able to get my car in over a short notice They take good care of my car I will try my next service at Calumet city Because it is close to me More

by Dike
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jordan Kabranov
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Napleton's Valley Hyundai responded

Hi Dike, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Take care!

April 29, 2022

I've been taking my car back and forth about two years because my car is losing oil and now Hyundai is now doing a legacy test. This is very frustrating but Jason Jacob's is assisting me now and he is ver More

by Sylvia Braxton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Jacobs
May 02, 2022 -

Napleton's Valley Hyundai responded

Hi Sylvia, we're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.

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