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Napleton's Valley Hyundai - Service Center

Aurora, IL

4.3
341 Reviews

341 Reviews of Napleton's Valley Hyundai - Service Center

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May 24, 2022

Went in with an issue with my vehicle and it was frustrating as I had just bought the car. Darek took care of me as he understood my frustration and made sure I was 100% satisfied before leaving. Wi More

by Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darek Kordes
May 26, 2022 -

Napleton's Valley Hyundai responded

Hi Pete, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

May 23, 2022

it was time I got an oil change and tire rotation done. Darek from service was just wonderful. Glad I got to work with him again! More

by chave9809
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darek Kordes
May 25, 2022 -

Napleton's Valley Hyundai responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 23, 2022

Adam was a great representative I will defiantly be coming back to service with him again More

by Aaron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam gilliam
May 25, 2022 -

Napleton's Valley Hyundai responded

Hi Aaron, thank you so much for your feedback! Adam will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 23, 2022

Adam was very excellent and responsive I did drop my car off and he kept me well updated More

by Aaron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam gilliam
May 25, 2022 -

Napleton's Valley Hyundai responded

Hi Aaron, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 23, 2022

Napleton kept me informed on the progress of repairs and provided a loaner when they had to order parts. More

by Chuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
May 25, 2022 -

Napleton's Valley Hyundai responded

Hello Chuck, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 22, 2022

Eddie was my advisor and he was amazing, I will definitely recommend him to anyone visiting! More

by kellermarcellus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie
May 24, 2022 -

Napleton's Valley Hyundai responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Napleton's Valley Hyundai as your first choice for all your vehicle needs.

May 22, 2022

Appointments easy to make. Car ready as promised. Do not have to come back multiple times for the same issue. Prices reasonable. More

by Randyrussell1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike service advisor
May 24, 2022 -

Napleton's Valley Hyundai responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

May 20, 2022

I brought my car in yesterday for routine maintenance servicing, a near 40 mile drive from home. My service rep was Jason. He was very polite and knowledgeable. He explained everything to me about the More

by ktsgi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason (Service Dept)
May 21, 2022 -

Napleton's Valley Hyundai responded

Hi, we're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.

May 19, 2022

My service advisor Adam Gilliam gave terrific service from check-in to check-out! The scheduled routine maintenance and oil change on my 2020 Genesis G70 Sport was completed perfectly! And I enjoyed a fe More

by sportnut4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Gilliam
May 20, 2022 -

Napleton's Valley Hyundai responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Napleton's Valley Hyundai as your first choice for all your vehicle needs.

May 18, 2022

Mike Manning was my advisor during my service appointment. He was excellent in every way! He communicated every important detail in a timely fashion. He made sure that I was satisfied with the wo More

by Pa.Melendez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike manning
May 19, 2022 -

Napleton's Valley Hyundai responded

Hello, thank you for your kind review; we are happy to pass along your comments to Mike here at Napleton's Valley Hyundai! We hope you continue to choose us for all your automotive needs! Take care!

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