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Napleton's Valley Hyundai - Service Center

Aurora, IL

4.3
341 Reviews

341 Reviews of Napleton's Valley Hyundai - Service Center

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May 27, 2022

Great service department always friendly and keep you informed of everything going on with your vehicle. Also fast turn around times. More

by Garret.Andrew.Francis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pearson
May 28, 2022 -

Napleton's Valley Hyundai responded

Hi Garret, we're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.

May 27, 2022

Always do their best and John is great. He is very helpful. I Recommend Napelton. More

by JF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Advisor John Pearson
May 31, 2022 -

Napleton's Valley Hyundai responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

May 26, 2022

Adam helped me out with my car got my ac working better than ever and even had my front and rear brakes replaced thank you again More

by Jack brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
May 27, 2022 -

Napleton's Valley Hyundai responded

Hi Jack, we're glad to hear our Staff Adam took such great care of you! We hope we can continue to be of service to you down the road! Safe travels!

May 26, 2022

Adam was a great advisor very knowledgeable and helpful I was able to get back on track with my free maintenance More

by Adam g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
May 27, 2022 -

Napleton's Valley Hyundai responded

Hi, we're glad to hear our Staff Adam took such great care of you! We hope we can continue to be of service to you down the road! Safe travels!

May 26, 2022

Great professional advice and attention to detail. Mike Manning did a wonderful job explaining all the work that was to be done. I trust his judgement entirely!! More

by mj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Manning
May 26, 2022 -

mj responded

Always dependable for quality service.

May 26, 2022 -

mj responded

Great job

May 26, 2022

John Pearson is always informative and helpful when I bring my car in to service. Thank you John! More

by Jazzypanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John pearson
May 27, 2022 -

Napleton's Valley Hyundai responded

Hi, we're glad to hear you found our staff to be so informative and helpful. Safe travels!

May 26, 2022

Service at Napleton's Valley Hyundai is always professional. At my latest service visit I was assisted by Service Advisor John Pearson who was courteous, efficient, and answered any questions I ha More

by Kona lady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pearson
May 27, 2022 -

Napleton's Valley Hyundai responded

Hi Kona, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Safe travels!

May 26, 2022

I was early and they took my car in with no issues. John did a very good job of asking questions to make sure all my needs were met. The service that was needed was completed in a very timely manner. More

by mc9452
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Pearson
May 27, 2022 -

Napleton's Valley Hyundai responded

Hi, we're glad to hear our Staff John took such great care of you! We hope we can continue to be of service to you down the road! Safe travels!

May 26, 2022

I had this wonderful service advisor Jason Jacob. I brought my SUV into the shop this Wednesday May 25, 2022 to get my left headlight fixed. He is very nice and I give him and this business a 5 star More

by Rita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Jacobs
May 27, 2022 -

Napleton's Valley Hyundai responded

Hi Rita, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Safe travels!

May 25, 2022

Dominic talked to me about my car. Let me know what needed to be done now and what could wait a month or two. He was not pushy. I got done what was needed and my car handles so much be More

by Shellbean80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic
May 27, 2022 -

Napleton's Valley Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

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