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Napleton's Valley Hyundai - Service Center

Aurora, IL

4.3
343 Reviews
Call Service Center (630) 423-5120

343 Reviews of Napleton's Valley Hyundai - Service Center

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July 12, 2022

My service rep, Dominic handled my repair issue superbly and went above and beyond. I will be loyal to Napelton Hyundai going forward. More

by Cgavinrd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Paccucci
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Jul 14, 2022 -

Napleton's Valley Hyundai responded

Hi, thank you so much for your feedback! Dominic will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

July 09, 2022

Very professional yet family friendly. This is my go to dealership for all my vehicles. More

by Jkopeck25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2022 -

Napleton's Valley Hyundai responded

Hi, here at Napleton's Valley Hyundai, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

July 06, 2022

I have been taking my car for service at Napleton for many years. They have always been very professional,as well as, friendly. The best thing about this dealership is that they will make recommendations More

by chris210s@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
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Jul 07, 2022 -

Napleton's Valley Hyundai responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing Napleton's Valley Hyundai as your first choice for service!

June 26, 2022

Easy to make reservation and giving timely service. Waiting room is acceptable. Location is good for me. More

by Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joson
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Jun 27, 2022 -

Napleton's Valley Hyundai responded

Hi Lee, we hope everything was handled to your expectations. Please don't hesitate to reach out to us if there is ever anything else we can assist you with.

June 25, 2022

Took my G70 in for service and a few small things. Jason Jacob's was my service advisor, he was absolutely awesome. Walked me through everything throughly, and made my next warranty service appointme More

by Bilske69
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Jacobs
Report | Print
Jun 27, 2022 -

Napleton's Valley Hyundai responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 25, 2022

Adam was the best. Went out of his way to find the problem. Thank you. More

by Cabdin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam my service advisor
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Jun 27, 2022 -

Napleton's Valley Hyundai responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 24, 2022

Good and prompt service. Very short wait time. Timely follow up. Complimentary oil change and car wash. More

by Ibrahim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pearson
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Jun 26, 2022 -

Napleton's Valley Hyundai responded

Hi Ibrahim, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

Jun 26, 2022 -

Ibrahim responded

Good and prompt service. Very short wait time. Timely follow up. Recommended and trusted for your services

June 23, 2022

I was pretty upset that day but Dennis handled everything professionally and perfectly. Great job, great guy! I'll be back. More

by KennF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Sheahen
Report | Print
Jun 25, 2022 -

Napleton's Valley Hyundai responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 23, 2022

I have purchased 18 cars over the last 30 years and I would go to know dealership except Napleton they're very professional courteous and a pleasure to deal with More

by Markdolfen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Kabranov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Pearson
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Jun 25, 2022 -

Napleton's Valley Hyundai responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 18, 2022

Dominic P was awesome. Thanks Napleton Hyundai. Great service. And follow up. Very quick and quality. More

by The Rajebs
Recommend Dealer
Yes
Employees Worked With
Dominick P
Report | Print
Jun 20, 2022 -

Napleton's Valley Hyundai responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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