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Napleton's Valley Hyundai - Service Center

Aurora, IL

4.3
341 Reviews

341 Reviews of Napleton's Valley Hyundai - Service Center

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July 06, 2022

I have been taking my car for service at Napleton for many years. They have always been very professional,as well as, friendly. The best thing about this dealership is that they will make recommendations More

by chris210s@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Jul 07, 2022 -

Napleton's Valley Hyundai responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing Napleton's Valley Hyundai as your first choice for service!

June 26, 2022

Easy to make reservation and giving timely service. Waiting room is acceptable. Location is good for me. More

by Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joson
Jun 27, 2022 -

Napleton's Valley Hyundai responded

Hi Lee, we hope everything was handled to your expectations. Please don't hesitate to reach out to us if there is ever anything else we can assist you with.

June 25, 2022

Took my G70 in for service and a few small things. Jason Jacob's was my service advisor, he was absolutely awesome. Walked me through everything throughly, and made my next warranty service appointme More

by Bilske69
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Jacobs
Jun 27, 2022 -

Napleton's Valley Hyundai responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 25, 2022

Adam was the best. Went out of his way to find the problem. Thank you. More

by Cabdin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam my service advisor
Jun 27, 2022 -

Napleton's Valley Hyundai responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 24, 2022

Good and prompt service. Very short wait time. Timely follow up. Complimentary oil change and car wash. More

by Ibrahim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pearson
Jun 26, 2022 -

Napleton's Valley Hyundai responded

Hi Ibrahim, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

Jun 26, 2022 -

Ibrahim responded

Good and prompt service. Very short wait time. Timely follow up. Recommended and trusted for your services

June 23, 2022

I was pretty upset that day but Dennis handled everything professionally and perfectly. Great job, great guy! I'll be back. More

by KennF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Sheahen
Jun 25, 2022 -

Napleton's Valley Hyundai responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 23, 2022

I have purchased 18 cars over the last 30 years and I would go to know dealership except Napleton they're very professional courteous and a pleasure to deal with More

by Markdolfen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Kabranov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Pearson
Jun 25, 2022 -

Napleton's Valley Hyundai responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 18, 2022

Dominic P was awesome. Thanks Napleton Hyundai. Great service. And follow up. Very quick and quality. More

by The Rajebs
Recommend Dealer
Yes
Employees Worked With
Dominick P
Jun 20, 2022 -

Napleton's Valley Hyundai responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

June 16, 2022

Quick easy service and went out of their way to keep me up to date on the cars progress More

by JbirdKona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Pearson II
Jun 18, 2022 -

Napleton's Valley Hyundai responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

June 16, 2022

They are always polite, I never feel pressured. I have a new car now, but it is the third car we purchased here and have always been happy with all of the service. More

by Tousinot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Kabranov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2022 -

Napleton's Valley Hyundai responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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