Napleton's Valley Hyundai - Service Center

Michael was awesome at helping me with explaining what needed to be done to get my breaks fix. needed to be done to get my breaks fix. More

Mike Manning is the man! Very hardworking and dedicated to his job. I appreciate his hard work. Very hardworking and dedicated to his job. I appreciate his hard work. More

Dominic and the service staff were amazing! Thorough with explanations and attentive! Great service experience! Thorough with explanations and attentive! Great service experience! More

I had an appointment for an oil change using a Napleton Care Membership. It was a busy late afternoon and there was a looong line to get acknowledged. After waiting 5 minutes, I walked up to the service de Care Membership. It was a busy late afternoon and there was a looong line to get acknowledged. After waiting 5 minutes, I walked up to the service desk because I was afraid I was going to miss my service window of opportunity. The service desk promptly asked me to return to my car and wait for an advisor to approach me. There was a few large signs saying such right in front of the service desk but they weren’t visible when the lanes are full of cars. It would have been appreciated for similar signs to be visible by the garage entrance. Ten minutes later, I was finally acknowledged by an advisor. The experience afterwards was very courteous and professional. Kudos to Jason Jacobs for walking me thru the Napleton Advantage Oil change. He even checked my tire tread depths to verify if I should exercise my once a year tire rotation from my Napleton Care membership. Jason mentioned my work today was considered paid up front. I was assured the courtesy multi-point inspection didn’t show any unexpected surprises. The service shop was slammed full of cars and while it took 2 hours to get the oil change, I was able to enjoy coffee and water while waiting in the service lobby. My car was also washed and I was reminded that I could always get a free car wash whenever I’m in the area and as long as I don’t show up at the last minute. More

Great job from John Pearson on going an extra mile to get the work done! the work done! More

Just had my Sonata in to be serviced. My Service Advisor was Ron Stelle. He gave me excellent service from start to finish on my vehicle repair. I could not be happier with Napleton's Val My Service Advisor was Ron Stelle. He gave me excellent service from start to finish on my vehicle repair. I could not be happier with Napleton's Valley Hyundai. More

Always courteous. If the service you need is a time consuming fix, they offer a ride home or to the nearby mall. Always snacks and water available if you choose to wai If the service you need is a time consuming fix, they offer a ride home or to the nearby mall. Always snacks and water available if you choose to wait. I like that they always check the car over and give you advice on what may need doing. More

Napleton’s Valley Hyundai will give you the professional experience you expect in a car dealership. Customer service representatives are helpful, knowledgeable and friendly, especially Mr. Dennis Sheahan an experience you expect in a car dealership. Customer service representatives are helpful, knowledgeable and friendly, especially Mr. Dennis Sheahan and the Service General Manager Dan. Thank you for the one of a kind Hyundai experience. Maria Fontana More

My service rep, Dominic handled my repair issue superbly and went above and beyond. I will be loyal to Napelton Hyundai going forward. and went above and beyond. I will be loyal to Napelton Hyundai going forward. More

Very professional yet family friendly. This is my go to dealership for all my vehicles. This is my go to dealership for all my vehicles. More