Napleton's Valley Hyundai
Aurora, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,713 reviews
I walked into the dealership and encountered the most incredibly warm and friendly staff I have ever experienced at a dealership. I gave Greg the specs for what I was looking for, and he showed me the sp incredibly warm and friendly staff I have ever experienced at a dealership. I gave Greg the specs for what I was looking for, and he showed me the specific car I had come in for. I am not the most knowledgable about cars, and he broke everything down for me so I was completely clear about what features my car had and how they compared to other models. Any and all questions I had were more then answered. When Michael became involved in the sale I could tell that yes they did want to sell a car, but they did want to give me the best deal possible. They spent a lot of time with me going over the benefits and the fine details, and the offer I ended up with was quite impeccable. Pretty close to impossible to replicate in my opinion. Clearly they are a business and need to push out vehicles, however I am not the easiest to please and I was extremely particular in what I wanted. Even still, they went to great lengths to please me. It was nice to not be treated as an annoying person who is being unrealistically picky, they saw it as what can we do for you to make this work. An absolute turn around from the typical car dealer stereotype. I would absolutely recommend this dealer to anyone interested in superior customer service and a friendly reliable staff to help you achieve your goals. There is with out a doubt a reason why this is the #1 dealer in the state!! Please take my word for it when I say they can make it happen. More
Greg was great to work with, I would definitely recommend him to others if interested in purchasing a car! He was polite, knowledgeable, and patient with us. We had a great overall experience with Greg and w him to others if interested in purchasing a car! He was polite, knowledgeable, and patient with us. We had a great overall experience with Greg and would say he is one of the best we have worked with. When purchasing a car in the future we will not hesitate to go back! Thanks Greg! More
Jordan was wonderful and very helpful. He kept to his word and called us as soon as he found the car we were looking for I went right away and looked at the car . He and Jimmy worked out a great deal fo word and called us as soon as he found the car we were looking for I went right away and looked at the car . He and Jimmy worked out a great deal for me and I bought the car that night. The car would be ready the next day and Jordan came in on his day off to personally deliver the car, and even took the time to explain all the options and setup the blue tooth ,and voice commands etc. also, said I could stop there anytime and he would be happy to explain anything I did not understand. More
It was finally nice to have a new car buying experience with a salesman and business manager that really had my best interest in mind and made my buying experience one that will have me recommending these with a salesman and business manager that really had my best interest in mind and made my buying experience one that will have me recommending these two guys to everybody I know looking for a new automobile. Thanks again guys More
I had been shopping for over a month for a New Hyundai. I had stopped by Monday night at Napleton Hyundai during a snow storm? I wasn't expecting anyone to help me but George my Sales Consultant greeted me a had stopped by Monday night at Napleton Hyundai during a snow storm? I wasn't expecting anyone to help me but George my Sales Consultant greeted me at the door and was so helpful that he had the car cleaned up and brought it inside for me to look at. George and his New Car Manager Rich took time and explained everything that I ask them. Not Pushy or Mean as other dealerships had treated me in the past. Great experience from start to finish. More
Willie was very helpful and professional. I was going thru a rough situation and he kept it as easy as possible. I will definitely return for my next purchase. thru a rough situation and he kept it as easy as possible. I will definitely return for my next purchase. More
An overall pleasurable experience. Everyone was accommodating and inviting. I was comfortable and at ease throughout the entire transaction. Had the car I wanted at a remarkable price. accommodating and inviting. I was comfortable and at ease throughout the entire transaction. Had the car I wanted at a remarkable price. More
My fiancé and I went in looking for used car for work, not expecting to buy that day. We left very pleased with the vehicle, and the service we received was #1, thanks Nick and Mark. James and Nico work, not expecting to buy that day. We left very pleased with the vehicle, and the service we received was #1, thanks Nick and Mark. James and Nicole More
We usually DO NOT enjoy car shopping, but I must say Steve Cree and Rich Hosmer made it a pleasant experience. We would likely return and also tell are friends and family of the good experience. Steve Cree and Rich Hosmer made it a pleasant experience. We would likely return and also tell are friends and family of the good experience. More
My family and I were in need of a new car. We have been advocates of Hyundai ever since we rented the Tucson past year to drive to Florida. We started off speaking with another dealership 5 minutes from ou advocates of Hyundai ever since we rented the Tucson past year to drive to Florida. We started off speaking with another dealership 5 minutes from our home. That was a train wreck to say the least. Napelton was about an hour away. However, the distance was MORE than compensates for. I'm not sure if I can even do this review justice. There are three people at the dealership that made this car buying experience truly rewarding. In a nutshell: they sent their guys out to get the requested car I asked for as far as exterior/interior/package was conceded, over 500 miles away, and of only that, drove it to my house AFTER they took it to their dealership for an inspection. Sam is just a terrific guy, and as he was bringing my car to my home, he stopped and picked up a birthday cupcake for my daughter who was turning 10. Derek is a guy who gets things done... Period. I gave him a bit of a challenge and he rose to the occasion ten fold. An amazing guy with a passion for his job! And, talking about passion for his job, there's Mike. All I can say about him is that he is unlike anyone I know. Mike knew the problems I was having with the initial Hyundai dealership I started doing business with, and ensured me that if I put my trust in him that he'd do what they couldn't. He did just that. And, what makes him and the dealership so fantastic... That they did it better! You guys will forever have my gratitude and my business. Thank you so much! More







