Napleton's Valley Hyundai

Car needed to be fixed again I had my car towed to the dealer for repair of an alternator. I was called to pick up my car and was told a price that the consultant had got for me. I had my car towed to the dealer for repair of an alternator. I was called to pick up my car and was told a price that the consultant had got for me. When the car was picked up my wife was charged about $50 more than quoted. Driving my car the next day the air conditioning would only blow cold when the car was moving. If it was in park or at a stop light it only blew hot. Also my acceleration was very jerky. I called the service department and was told I needed to get the car back in ASAP because it sounded like something was not connected right. I paid almost $1000 for the service, you think for that money, it would be done right the first time. Not a good first impression from this dealer. More

2014 Sonata Limited I was ready for my new car after 12 years having my old car. It was a rainy night when I came into Napleton Valley Hyundai. I must say I found the rig I was ready for my new car after 12 years having my old car. It was a rainy night when I came into Napleton Valley Hyundai. I must say I found the right DEALERSHIP for me to buy my new Hyundai Sonata Limited, I got the best price and a greatest deal from George my Sales Person. I am very pleased with my decision on my new car. More

Can't imagine a better buying experience I was very nervous venturing out on my own for the first time to shop for a new car. I had already visited a few other dealers prior to going to Napl I was very nervous venturing out on my own for the first time to shop for a new car. I had already visited a few other dealers prior to going to Napletons Hyundai and had received, let's just say less than satisfactory service. The other dealers were either rude, high pressure, dishonest or a combination of the above. So fast forward to my experience at Napletons Hyundai. From the opening greeting to this day Kris Bussey has completely gone above and beyond every step of the way. He was very patient working with me to find the car that fit my needs and my budget and treated me with the utmost respect and professionalism. I must also mention Rich Marcili who is the sales manager that helped make the payments work for my budget by offering me a great deal and low finance rate. Thank you guys so much you truly know how to make a customer happy and provide a great experience! I got my car two weeks ago and love it so much <3. More

Sam I found the car buying process to be pleasantly outstanding. The staff was extremely courteous and professional. I didn't receive the "hard sell" ta I found the car buying process to be pleasantly outstanding. The staff was extremely courteous and professional. I didn't receive the "hard sell" tactics normally encountered. Sam was polite and efficient. I would recommend this dealership as a referral to anyone looking to purchase a car. More

Great Dealership!!!! Had an overall great experience at Napleton's Valley Hyundai! Came in looking to purchase a new car for our daughter in college and we were treated Had an overall great experience at Napleton's Valley Hyundai! Came in looking to purchase a new car for our daughter in college and we were treated fantastic by the entire staff. Brandon was wonderful to work with -- he went out of his way to help answer all of our questions and ensure my daughter's happiness with her new car. Mike was also awesome to work with -- no hardcore pressure tactics, and just worked with us to get the best deal possible. We are very pleased with our purchase of a new Hyundai Tucson and cannot thank the staff at Napleton's Hyundai enough with helping us to have an excellent car buying experience! More

Great Sat. Morning:) Best customer service from Kiko and Carlton ever. From the time I walked in the door, till the sale was complete, everything was outstanding! Renee' Best customer service from Kiko and Carlton ever. From the time I walked in the door, till the sale was complete, everything was outstanding! Renee' Tate More

WORST SERVICE EVER Went to test drive a Tucson with my wife last night. We were not immediately greeted by any sales staff. After a sale associate come to us we went on Went to test drive a Tucson with my wife last night. We were not immediately greeted by any sales staff. After a sale associate come to us we went on a test drive, the guy didn't even put a plate on the car. Come back and low and behold the guys with another customer. We waiting 10 minutes for this guy to realize we were back after he didn't I wanted in and handed keys to another sale associate. Today my wife gets text messages from this dealership that cross the line. Call to find out who they are from and its the General Manager of the dealership sending them. Wish this site would let me upload the pictures of the text messages. After I spoke with him he tells me lets just let it go and I'll stop texting your wife. Are you kidding me? I do not think so, I'm calling corporate offices for Hyundai and Napletons. DO NOT BUY A CAR FROM THESE PEOPLE! More

Lots of Positive Energy! We were looking to trade in our 2007 Santa Fe on a new one - George greeted us with a big smile and it never left his face throughtout the entire proc We were looking to trade in our 2007 Santa Fe on a new one - George greeted us with a big smile and it never left his face throughtout the entire process. In fact everyone here smiles a lot - Sean was very helpful in locating our next Santa Fe and Kiko was very pleasant and efficient in finalizing the sales documents. We were very pleased with everyone and recommend this dealership with no reservations. More

First Time Car Owner Yesterday I went to the dealership with a car I had been driving around for the past 5 years. I had an idea of buying a car in mind and trading in the Yesterday I went to the dealership with a car I had been driving around for the past 5 years. I had an idea of buying a car in mind and trading in the old one, but nothing was for sure. The service was fantastic the entire time I was there, from greetings to keeping me comfortable. James Douvas the GM quickly made me an offer I couldn't refuse on the old Mustang I had been driving, thousands more than another dealership I had visited earlier in the week. Then we began talking purchasing a new car, and with all the rebates that are available as well as the trade in money, buying new was a no brainer. I walked out with a new 2014 Elantra that was a flat out steal. I HIGHLY recommend this dealership, as the service provided by Boris, Kiko, and James was sensational and made my first ever car purchase one of ease and excitement. And I got a fantastic deal! More

Great Salesman Sam worked very hard to please us. Very understanding and friendly. We are return customers and will buy our next car from this dealership. Salesman Sam worked very hard to please us. Very understanding and friendly. We are return customers and will buy our next car from this dealership. More