Back

Napleton's Valley Hyundai

Aurora, IL

4.5
2,769 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
Contact Dealership

4333 Ogden Ave.

Aurora, IL

60504

Directions

By Type

Showing 2,769 reviews

August 01, 2014

Sales Executive I was very pleased with the service I received from Goran. He was very knowledgable and genuine when helping my wife and I find the right car for the More

by Ngoree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Goran Milidrag, Goran Milidrag
August 01, 2014

"Friendly and Accommodating" Brandon is a super friendly and personable salesman. He pays attention to detail and is a good listener. He was able to get my daughter exactly the More

by jenny.murray.921
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank -Finance
July 31, 2014

work under warranty Jim was helpful and informative. When they needed to order a part for my repair he offered a loaner right away. He explained what had been done to t More

by 2013 Elantra-
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
July 31, 2014

Great Salesman! Brandon was an amazing salesman! He was extremely knowledgeable and personable. He made sure My first new car purchase went amazing. The entire Naplet More

by CarlyVic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
July 31, 2014

Owner Micheal hall and Boris were so helpful with everything I was looking in the car I wanted for price range and gas wise love them! More

by Nickhall1991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Boris Cvijetic
July 30, 2014

Great Experience Salesman was honest and upfront, made me feel comfortable in making my purchase by not pushing me to buy it. I will defiently go to him for my next ca More

by NenaRoss1311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Charalampous
July 28, 2014

The Best place to buy a car! I will NEVER go anywhere else! I went to this dealership after exhaustingly looking for a car all day Saturday 7/26/14. It was almost closing time. I met a wonderful man named Kri More

by jchocola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank the finance Guy... Love Him! , Jim Christopherson, Rich Marsili, Bob Jackson
July 28, 2014

EXEMPLARY CUSTOMER SERVICE! I highly recommend Napleton's Valley Hyundai to all. I received a call from Jackie the BDC Manager about an online inquiry I had made on a vehicle. S More

by SWD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
July 28, 2014

not your typical salesman I am not a big fan of car dealerships, most people aren't. I do not want to feel like I am getting the typical salesman BS. I have to admit. Michael H More

by pretty1tommy2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Charalampous
July 26, 2014

Amazing!! This is the most unbelievable experience in car purchase I've ever had!! I've owned and elantra from there before but I was so young my dad helped and More

by vpoitras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Marsili, Steve Cree, James Douvas
...
242
...