Napleton's Valley Hyundai
Aurora, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Great experience! Kris was great. No pressure sales and fair prices. Great selection as well. I highly recommend this dealership. I will consider them first when it's Kris was great. No pressure sales and fair prices. Great selection as well. I highly recommend this dealership. I will consider them first when it's time to buy again. More
Multi-point inspection Jim Caulton was courteous and professional. The service was performed in the time frame given and I was on my way. I highly recommend the Napleton D Jim Caulton was courteous and professional. The service was performed in the time frame given and I was on my way. I highly recommend the Napleton Dealership. More
Great Experience I just wanted to say what a great experience we had buying a used car from Bob Jackson and Michael Myers. Both of them couldn't be better to work wit I just wanted to say what a great experience we had buying a used car from Bob Jackson and Michael Myers. Both of them couldn't be better to work with in finding a vehicle. They were both very professional and they made sure we were happy with the vehicle we purchased. I would definitely buy another vehicle from them. Thanks guys. More
new car This is the place where you want to buy your next new car!!!! Nick took the time to help me through the purchase of my new vehicle and made it fun. H This is the place where you want to buy your next new car!!!! Nick took the time to help me through the purchase of my new vehicle and made it fun. He took the time to show me how to use everything in my vehicle so I can show it off to all of my friends. This was the easiest car buying experience I have ever had and I owe it my sales person Nick !! More
awesome services Would recommend to anyone. Get your new or used car there. I talked to Jordan he's a sales man there. Got a really good deal. Would recommend to anyone. Get your new or used car there. I talked to Jordan he's a sales man there. Got a really good deal. More
Satisfied Customer Excellent personal attention. No rush process and excellent follow up. I felt Nick listened to what I wanted. I was drawn to the dealership because o Excellent personal attention. No rush process and excellent follow up. I felt Nick listened to what I wanted. I was drawn to the dealership because of Allison's polite response to my online inquiry. More
Excellent Service all around. Extremely courteous. There was no sales pressure. The salesman Greg Donaldson explained everything in a very professional manner. Went over everythi Extremely courteous. There was no sales pressure. The salesman Greg Donaldson explained everything in a very professional manner. Went over everything without any sales pressure. More
Terrific buying experience!!! I visited several dealers looking to trade in my 2010 Santa Fe and upgrade to the 2014 model Santa Fe. Like anyone, I was looking for the best deal. I visited several dealers looking to trade in my 2010 Santa Fe and upgrade to the 2014 model Santa Fe. Like anyone, I was looking for the best deal. Two of the dealers were eliminated right away because of rude and discourteous treatment and it came down to two dealers. The driving force behind my decision to do business with Napleton's Hyundai was the way Kris Bussey handled the transaction from A-Z. I went about the purchase very systematically and required several visits before I was ready to purchase. Each time I met with Kris, he treated me with extreme professionalism. He was kind, courteous, and VERY patient. He basically treated me like a guest in his home and made sure I was able to accomplish what I wanted to without unnecessary pressure. The other dealers were very high pressure and that was a big turn off for me. After Kris helped me decide what model and features I'd like to purchase he mapped out the entire process and followed through each step of the way. There was never a time working with him I felt uneasy or pressured. The rest of the staff did a great job as well although I have to give most of the credit to Kris for the great job he did and the time he spent with me. I've already told a couple friends to go see Kris when they need a new car because of the great job he did! Thank you Kris! I love my new Santa Fe so much! More
Waste of time I first went in there for a SCHEDULED oil change. It took more than 2 hours!!! I just did oil, no tires, no inspection. My paint started to bubble and I first went in there for a SCHEDULED oil change. It took more than 2 hours!!! I just did oil, no tires, no inspection. My paint started to bubble and rust when the car is only 6 months old. I called no one was able to help. I left a message for the service manager no help at all. Even though i live closer to napelton, they will no longer receive any business from me. i will be driving an extra 15-20 min to gerald hyundai from now on. I work in the car business and have never experienced or seen such terrible customer service. Good bye napelton. More
quick and easy purchase George and Bob were great to deal with, very friendly and professional. When it came down to the price they gave me the best they could, a very fair George and Bob were great to deal with, very friendly and professional. When it came down to the price they gave me the best they could, a very fair deal for both parties. Thank you again for the quick service. More







