Napleton's Valley Hyundai

Great Service On A Holiday!! I went in to get my oil changed, it was the 4th of July so I didn't really expect to be able to get much more done than that. I did need an alignment I went in to get my oil changed, it was the 4th of July so I didn't really expect to be able to get much more done than that. I did need an alignment and my 15,000 mile check up, but I knew it wasn't really going to be possible because of the holiday. Well Jim from the service department really knocked my socks off, he told me that he would be able to get the work done that I needed. He also offered us a ride to wherever we needed to go, but we decided to walk because it was a beautiful day. The service did take a little longer than expected, but Jim even gave us a 20 dollar coupon off of the alignment. Overall my experience was great here!! More

No nonsense Everyone I met with was professional and courteous. I haven't bought a car in almost 10 years, and my natural instinct is to be skeptical of dealersh Everyone I met with was professional and courteous. I haven't bought a car in almost 10 years, and my natural instinct is to be skeptical of dealerships. My approach was no different with the guys at Napleton's. What I discovered, though, is that Napleton's isn't interested in marking up their vehicles with the intention of trying to cheat their customers. I sought out a used 07 Lexus, and Napleton's price beat every single dealer price on a comparable vehicle within a 500 mile radius (maybe even 1000 mile radius - didn't check outside 500 miles). The pricing was straightforward, and everyone was friendly. I would definitely work with Napleton's again. More

Incredible!! I had been looking to purchase a new vehicle for a few months and had test drove many models, dealt with many salesmen and of course the finance depar I had been looking to purchase a new vehicle for a few months and had test drove many models, dealt with many salesmen and of course the finance department. Leaving these dealers, I never felt that anyone had any interest in what I was looking for in a vehicle and really did not want to spend finding the vehicle that would fit me or my budget, they just wanted to make a sale. I found Napletons Valley Hyundai on the internet and actually read their philosophy thinking to myself..Right, they " treat you like you own the place" and strive to make your experience " easy, quick and fun." Who EVER uses the word "fun" in a car buying process?? I went on a Friday night and was greeted by George Charalampous. I took the Sante Fe on a test drive and fell in love with it instantly!! Unfortunately all on the models in stock were above my target monthly payment. Not once did I feel pressured to purchase above my budget, instead George worked with the general manager team and came up with a game plan to get me the vehicle I wanted and not more. They found the vehicle the next day and called me right away. I went in to do the paperwork and pick up my new "Baby". during the whole process and all of the dreaded paperwork we all hate, we laughed. This is the 5th new car purchase I have made and never were any even close to as "fun". The whole staff is so awesome and funny it truly was everything their website said. They have a customer for life in me!! Great job guys, and thank you!! Michele Santerelli More

Administrative Assistant Michael Gaddy was a great salesman...very helpful and knowledgable. Very good experience overall. Would recommend Michael and this dealership! Even th Michael Gaddy was a great salesman...very helpful and knowledgable. Very good experience overall. Would recommend Michael and this dealership! Even the finance portion wasn't too long of a wait More

Car needed to be fixed again I had my car towed to the dealer for repair of an alternator. I was called to pick up my car and was told a price that the consultant had got for me. I had my car towed to the dealer for repair of an alternator. I was called to pick up my car and was told a price that the consultant had got for me. When the car was picked up my wife was charged about $50 more than quoted. Driving my car the next day the air conditioning would only blow cold when the car was moving. If it was in park or at a stop light it only blew hot. Also my acceleration was very jerky. I called the service department and was told I needed to get the car back in ASAP because it sounded like something was not connected right. I paid almost $1000 for the service, you think for that money, it would be done right the first time. Not a good first impression from this dealer. More

2014 Sonata Limited I was ready for my new car after 12 years having my old car. It was a rainy night when I came into Napleton Valley Hyundai. I must say I found the rig I was ready for my new car after 12 years having my old car. It was a rainy night when I came into Napleton Valley Hyundai. I must say I found the right DEALERSHIP for me to buy my new Hyundai Sonata Limited, I got the best price and a greatest deal from George my Sales Person. I am very pleased with my decision on my new car. More

Can't imagine a better buying experience I was very nervous venturing out on my own for the first time to shop for a new car. I had already visited a few other dealers prior to going to Napl I was very nervous venturing out on my own for the first time to shop for a new car. I had already visited a few other dealers prior to going to Napletons Hyundai and had received, let's just say less than satisfactory service. The other dealers were either rude, high pressure, dishonest or a combination of the above. So fast forward to my experience at Napletons Hyundai. From the opening greeting to this day Kris Bussey has completely gone above and beyond every step of the way. He was very patient working with me to find the car that fit my needs and my budget and treated me with the utmost respect and professionalism. I must also mention Rich Marcili who is the sales manager that helped make the payments work for my budget by offering me a great deal and low finance rate. Thank you guys so much you truly know how to make a customer happy and provide a great experience! I got my car two weeks ago and love it so much <3. More

Sam I found the car buying process to be pleasantly outstanding. The staff was extremely courteous and professional. I didn't receive the "hard sell" ta I found the car buying process to be pleasantly outstanding. The staff was extremely courteous and professional. I didn't receive the "hard sell" tactics normally encountered. Sam was polite and efficient. I would recommend this dealership as a referral to anyone looking to purchase a car. More

Great Dealership!!!! Had an overall great experience at Napleton's Valley Hyundai! Came in looking to purchase a new car for our daughter in college and we were treated Had an overall great experience at Napleton's Valley Hyundai! Came in looking to purchase a new car for our daughter in college and we were treated fantastic by the entire staff. Brandon was wonderful to work with -- he went out of his way to help answer all of our questions and ensure my daughter's happiness with her new car. Mike was also awesome to work with -- no hardcore pressure tactics, and just worked with us to get the best deal possible. We are very pleased with our purchase of a new Hyundai Tucson and cannot thank the staff at Napleton's Hyundai enough with helping us to have an excellent car buying experience! More

Great Sat. Morning:) Best customer service from Kiko and Carlton ever. From the time I walked in the door, till the sale was complete, everything was outstanding! Renee' Best customer service from Kiko and Carlton ever. From the time I walked in the door, till the sale was complete, everything was outstanding! Renee' Tate More