Napleton's Valley Hyundai
Aurora, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Quick and Easy The guys at Napleton gave us a great deal. They didn't have what we wanted so they had to locate a car for us and made everything work out in a timely The guys at Napleton gave us a great deal. They didn't have what we wanted so they had to locate a car for us and made everything work out in a timely fashion. I will recommend their services to all of my friends! More
Service I have been to this dealer several times for service for my Sonata and this was the best experience so far. Todd was awesome. He kept me informed and I have been to this dealer several times for service for my Sonata and this was the best experience so far. Todd was awesome. He kept me informed and went above the call of duty. He arranged a pick up for me when I had no one else to take me to get my car. This goes a long way for me in customer service. I know since I am in the same type service. Thanks again More
Great experience! George helped me find the exact car I was looking for and it was such an easy experience!!! I love my new car and the gas mileage my Elantra gets is George helped me find the exact car I was looking for and it was such an easy experience!!! I love my new car and the gas mileage my Elantra gets is absolutely wonderful! George was great to work with, if you are going to purchase a new car ask for him!! More
Best car dealership Great experience that was made even better by Brian Anderson. Derek Urban was fantastic in making the finance experience easy. I would recommend Nape Great experience that was made even better by Brian Anderson. Derek Urban was fantastic in making the finance experience easy. I would recommend Napeltonto everyone. More
Wonderful service, great car, great value! Bought a car yesterday!!! This is a wonderful dealership. Jim C. waited on me and he was extremely knowledgeable, patient, helpful, and fair. With 51 Bought a car yesterday!!! This is a wonderful dealership. Jim C. waited on me and he was extremely knowledgeable, patient, helpful, and fair. With 51 years of auto service, you know you are working with a person who genuinely cares about his clients, his work, and truly loves his job! Coming in, I was worried about aggressive, pushy salespeople like I have dealt with at other dealerships. Jim C. exemplifies what true customer service is!!! Everyone here is friendly and I am happy with my purchase. I will definitely recommend this place to my friends and family. Thanks again! Sincerely, Eva I. Slabek More
Emissions Check; Service Warranty My 2011 Santa Fe failed an emissions test and also had front end issues. Tony Derka provided outstanding service advisement and consistently updated My 2011 Santa Fe failed an emissions test and also had front end issues. Tony Derka provided outstanding service advisement and consistently updated condition and status of the diagnostics and issues addressed by Napleton's Service Group. I am very happy with the service provided and highly recommend this service center. More
First Class Service Excellent service visit as always. Went in for an oil change and inspection, they found the source of the annoying squeak fairly quickly. They recomme Excellent service visit as always. Went in for an oil change and inspection, they found the source of the annoying squeak fairly quickly. They recommended other services, but Tony was careful to tell me which ones were really necessary, and helped me decide on what else I should do. Will definitely be going back. More
How to enjoy car buying! Great overall purchasing opportunity! I wrote a review inside the survey! Brian and Rich were both there to create a solid buying experience! Thanks t Great overall purchasing opportunity! I wrote a review inside the survey! Brian and Rich were both there to create a solid buying experience! Thanks to both of them! More
Broken Promise Had a bad experience with this dealership, negotiated a price via email first before making a 90 minute one way trip. Was promised a better deal in p Had a bad experience with this dealership, negotiated a price via email first before making a 90 minute one way trip. Was promised a better deal in person so I went in fully expecting to walk out if the deal wasn't any better. Original person I was dealing with by email had left for the day so I was handed to Boris. GM stepped in and gave me the same price I had negotiated via email, said id think about it and ended up not doing the deal. The following day I received an email from Boris as a follow up, I told him I was looking for an extra $1000 discount which would have closed the deal, instead, he replied back with some crazy story basically saying I was ripping them off and that I wanted $4000 off! Replied back to him and told him that was not what I wanted. Totally unprofessional to reply back to a potential customer that way, will not deal with this dealership at all now regardless of price. Stay away!!! More






