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Napleton's Valley Hyundai

Aurora, IL

4.5
2,769 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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4333 Ogden Ave.

Aurora, IL

60504

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Showing 2,769 reviews

July 14, 2015

Quick and Easy The guys at Napleton gave us a great deal. They didn't have what we wanted so they had to locate a car for us and made everything work out in a timely More

by MCARLSON570
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
July 13, 2015

Service I have been to this dealer several times for service for my Sonata and this was the best experience so far. Todd was awesome. He kept me informed and More

by jan
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Recommend Dealer
Yes
Employees Worked With
The girl at the cashier was super nice. I did not get her name Sorry
July 10, 2015

Excellent service! During my time there with Gary, it was like I was speaking with an old friend. He put me in a car I know I'll love! More

by britelite47
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Friendliness
Price
Recommend Dealer
Yes
July 08, 2015

Great experience! George helped me find the exact car I was looking for and it was such an easy experience!!! I love my new car and the gas mileage my Elantra gets is More

by Bnhusch
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Recommend Dealer
Yes
Employees Worked With
George Charalampous
July 08, 2015

Best car dealership Great experience that was made even better by Brian Anderson. Derek Urban was fantastic in making the finance experience easy. I would recommend Nape More

by Michele Madigan
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Recommend Dealer
Yes
Employees Worked With
July 08, 2015

Wonderful service, great car, great value! Bought a car yesterday!!! This is a wonderful dealership. Jim C. waited on me and he was extremely knowledgeable, patient, helpful, and fair. With 51 More

by Eva S.
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Christopherson, Nicholas Wagner
July 07, 2015

Emissions Check; Service Warranty My 2011 Santa Fe failed an emissions test and also had front end issues. Tony Derka provided outstanding service advisement and consistently updated More

by Bill S
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Recommend Dealer
Yes
Employees Worked With
Tony Derka
July 06, 2015

First Class Service Excellent service visit as always. Went in for an oil change and inspection, they found the source of the annoying squeak fairly quickly. They recomme More

by scottlyn2000
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Derka
July 02, 2015

How to enjoy car buying! Great overall purchasing opportunity! I wrote a review inside the survey! Brian and Rich were both there to create a solid buying experience! Thanks t More

by LEEWOODS99
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
July 01, 2015

Broken Promise Had a bad experience with this dealership, negotiated a price via email first before making a 90 minute one way trip. Was promised a better deal in p More

by rvdnsx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Boris Cvijetic, Sue Shamsuddin
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