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Napleton's Valley Hyundai
Aurora, IL
2,769 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,769 reviews
September 24, 2015
"Great experience buying from Napleton's Hyundai." I had an amazing experience with George. He not only was readily available whenever I needed him but provided exceptional assistance and helped me out I had an amazing experience with George. He not only was readily available whenever I needed him but provided exceptional assistance and helped me out every step of the way. Will tell all my friends and family about him and Napletons. More
by MikeS78
Employees Worked With
James Douvas, George Charalampous
September 18, 2015
Lisa's Elantra Boris was fabulous!!! He got me a great car in the price range I was looking for. I had absolutely no problem going to another state to get my car jus Boris was fabulous!!! He got me a great car in the price range I was looking for. I had absolutely no problem going to another state to get my car just so I could work with Boris! More
by ANTHROGRAD_UT11
Verified CustomerEmployees Worked With
Boris Cvijetic, Goran Milidrag, George Charalampous
September 14, 2015
They had the car I was looking for . I had done my homework on the Internet and on the car buying websites. I knew exactly the model of car I wanted and a general idea of the price I wan I had done my homework on the Internet and on the car buying websites. I knew exactly the model of car I wanted and a general idea of the price I wanted to pay.. Calling eight dealers in the area, Napleton had the car. They carry a very large inventory. Brittney quoted me a price over the phone. Surprisingly, many other dealers will not and if they do, it is with many "if", "ands" or "buts". Long and short, Napleton had the best price. Done deal. More
by richard geer
Employees Worked With
George Charalampous, Brittany McClellan
September 11, 2015
Wife needs a car If you want the loan/title to include both names, though the spouse credit is better. You had better not deal with the lady financier. She will ask yo If you want the loan/title to include both names, though the spouse credit is better. You had better not deal with the lady financier. She will ask you "Do you know what I mean" constantly beratedly. Also no deal if the wife is at least 600 credit score "I'll raise your rate if I have to put your name on it" Bummer the list and condescending goes on until you walk out the door. More
by nodeal
Employees Worked With
Boris Cvijetic
September 05, 2015
Love my Sonata Limited First time used car buyer ended up leasing a 2015 Hyundai Sonata Limited. Can't say enough about all the help from Shane Soto and of course Jimmy. Big First time used car buyer ended up leasing a 2015 Hyundai Sonata Limited. Can't say enough about all the help from Shane Soto and of course Jimmy. Big thank you to all. More
by BlueSonata
Employees Worked With
James Douvas
August 31, 2015
I love my Elantra! Thanks to all of the staff at hyundai for helping me find the right car for the right price. I'm averaging 43 miles to the gallon. Thanks to all of the staff at hyundai for helping me find the right car for the right price. I'm averaging 43 miles to the gallon. More
by GULNAVEED52
Employees Worked With
James Douvas, Brittany McClellan
August 30, 2015
Amazing First Time Car Buying Experince I have gave him a 5 star review because I am a first time car buyer so I was terrified that I'll get ripped off. Not only did he make me feel super co I have gave him a 5 star review because I am a first time car buyer so I was terrified that I'll get ripped off. Not only did he make me feel super comfortable but also worked with me as much as he could! I have already recommended this place to a couple friends!! I love my car, and all the people there greeted you with a smile making you feel perfectly at ease! I had been to other dealers prior to this one and I didn't get the service there that I got here which is why I chose this dealer to be the one!!! More
by seidi.alexis
Employees Worked With
Boris Cvijetic, Sue Shamsuddin
August 26, 2015
Great Experience George was very helpful during my entire buying experience. I would recommend this dealership to all of my friends. I also get Awesome gas mileage. George was very helpful during my entire buying experience. I would recommend this dealership to all of my friends. I also get Awesome gas mileage. More
by KRUPAD1988
Employees Worked With
George Charalampous
August 24, 2015
Fantastic car buying experience I would highly reccomend this dealership for anyone interested in Hyundai. Steven Cree is a definite asset to his trade. No pressue or tension, I felt I would highly reccomend this dealership for anyone interested in Hyundai. Steven Cree is a definite asset to his trade. No pressue or tension, I felt at ease right away, Great car, great experiece, they truly care. Thank you very much! More
by SEWILKINS23
Employees Worked With
Steve Cree, James Douvas, Nicholas Wagner
August 24, 2015
Great Hyundai George was great to work with will recommend him to all my friends. I can't wait to drive my new Sonata to my family reunion. George was great to work with will recommend him to all my friends. I can't wait to drive my new Sonata to my family reunion. More
by A.MUNEEB8423
Employees Worked With
George Charalampous
