Napleton's South Orlando Chrysler Jeep Dodge Ram

I had been to many different dealerships before going to Napleton, and I was always turned away. When I came to Napleton Tyrone assured me that he could help me find a great vehicle for a great price. Tyron Napleton, and I was always turned away. When I came to Napleton Tyrone assured me that he could help me find a great vehicle for a great price. Tyrone was very considerate, polite and very helpful. I really genuinely had a great experience. More

Seth did everything he could to help us find a car that we liked in our price range. I reconmend him over any sales person at this site. He wasn't pushy and took his time to help us. Seth is a great sales we liked in our price range. I reconmend him over any sales person at this site. He wasn't pushy and took his time to help us. Seth is a great sales person. More

I was recommended by my mother to visit this dealership in order to purchase a car. She had such a great experience with them that I decide to try. When I drove onto the lot, I was greeted immediately by in order to purchase a car. She had such a great experience with them that I decide to try. When I drove onto the lot, I was greeted immediately by one of the sales associates. He was very professional and pleasant to talk to. He assisted me with the type of vehicle that I was interested in purchasing, along with the excellent price I purchased the car for. I would have to say that I had an excellent and satisfying experience with this dealership. I would like to also add the gentleman that dealt with obtaining the finance was also amazing.... I would definitely recommend this dealership to ANYONE and EVERYONE! Best decision I ever made! More

One of our best car buying experiences by far. Everyone was very friendly and helpful from beginning to end. Victor worked very hard for us to not only get us into a car that we would love to drive but, wo was very friendly and helpful from beginning to end. Victor worked very hard for us to not only get us into a car that we would love to drive but, would also fit our budget. We definitely will return when it's time to buy again. More

We originally had our Chrysler towed into the service department with oil pressure problems. While there my husband decided to look into a new vehicle. Seth was a great help. He was so friendly and perso department with oil pressure problems. While there my husband decided to look into a new vehicle. Seth was a great help. He was so friendly and personable, even joking around with my kids. He was very well informed on all of the features the car has, and there are a lot of them. We decided to buy the Dodge Durango Cicata and were at the dealership pretty late. Seth was such a trooper, keeping his energy up the whole time. I left to take the kids home while my husband wrapped things up. Once the deal was finished at 11:45 pm Seth drove my new car home, following my husband with Luis tagging behind. Even delivering the car to me at nearly midnight Seth and Luis were still all smiles. I really enjoyed the experience with them. Unfortunately the next morning we had a one in a million default with my new car and I had to return to the dealership for service. There Seth was ready to help and so apologetic for an issue that was to no fault of his own. He got me right in with a service tech and even stayed with me while waiting for any news on my car. I was so impressed with his dedication to providing that great customer service even after the sale. Even now I know I could call on him for anything else we may need. More

I went to Napleton in Kissimmee couple of days ago. I was greeted and helped by Fred Beralus. He was very helpful, he knew what he was talking about and went above and beyond to work on a good price for me. greeted and helped by Fred Beralus. He was very helpful, he knew what he was talking about and went above and beyond to work on a good price for me. He was very professional and did not portray himself as a sales man. He seemed very concerned about why I needed a new car and help me find a car that fit into my budget and most of all my needs. Although, I couldn't buy a car right away due to my credit, I will definitely refer not only this dealership but Fred as well to my friends and family if ever needed a new/used car. I am currently working on my credit and I will be back to get my car within 2 to 3 months. More

Beth did everything she could to find us the part we needed. She was very descriptive over the phone but we drove over to make sure we were both on the same page. We had to order the part but since it w needed. She was very descriptive over the phone but we drove over to make sure we were both on the same page. We had to order the part but since it was a special order she went above and beyond to make sure that it was the correct part before she ordered it because they have a no refund policy on special order parts. FYI, I think this policy should be changed because it's not the fault of the customer if the part doesn't fit. All we can do is give you the information and it's your job to find us the right part. I think Beth was great, we are just waiting on out part to come in this afternoon so we can get back on the road again. More

My wife has taken our 2003 Jeep Grand Cherokee in many times for various service needed and we've worked with many different service reps. All the service reps at this location are knowledgeable and frien times for various service needed and we've worked with many different service reps. All the service reps at this location are knowledgeable and friendly but one stands out above the others when it comes to customer service. Kevin Palomares always goes above and beyond to insure that we are well taken care of and his level of customer service is consistent. We've never had an encounter with Kevin that wasn't 5 stars. He is definitely an asset to this dealership. We expect to pay a little more for service when taking our vehicle to the dealership but it's worth it for the expertise their technicians have and Kevin adds to the value with his exceptional customer service every time. He is a very honest representative of the service department. More

I didn't know when we walked in the dealership that we would leave with a car. My husband is tough to deal with and Omar seemed to be the perfect man to talk with him. He is very professional, outgoing would leave with a car. My husband is tough to deal with and Omar seemed to be the perfect man to talk with him. He is very professional, outgoing but modest. There is no pushy salesmanship. When it came to the figures, they were more than happy to compromise and made us feel that we were the ones who made the good deal. We are from Buffalo New York area and find dealing with these people, we would rather come back here for any further purchases. More

Overall great experience. Sales team that was not too pushy and worked with me to get me in the truck I wanted. I would recommend this dealership to anyone who asks. The salesman was perfect. Ryan Ber pushy and worked with me to get me in the truck I wanted. I would recommend this dealership to anyone who asks. The salesman was perfect. Ryan Berretta was not pushy or too forward, but facilitated exactly what I wanted while I was there. Again, I would send anyone to Ryan who might be looking for a car. More