Napleton's Schaumburg Subaru

I love my Suburu Forester from Napleton Suburu. The service is excellent. The staff is very professional and accommodating always. Mr. Keith Meyer( service advisor) I very professional and helpful. The service is excellent. The staff is very professional and accommodating always. Mr. Keith Meyer( service advisor) I very professional and helpful. Would recommend Napleton Suburu to Friends and family. Sabera Roshanali More

My wife and I went in to test drive the Impreza. We found it to small and not really to our liking. Russ our salesman, suggested the Crosstrek, which we test drived also. We fell in love with it, an We found it to small and not really to our liking. Russ our salesman, suggested the Crosstrek, which we test drived also. We fell in love with it, and he was very informative and pleasant to deal with. Needless to say, we bought the Crosstrek, and our extremely happy with it. More

Very pleased with the service and everyone was so friendly ,informative and helpful! Will return for service friendly ,informative and helpful! Will return for service More

Brought my vehicle in for oil change and tire rotation. Did not receive tire rotation and they didn’t even check the air in my tires. Every tire had a different pressure varying +\- 5 lbs. Did not receive tire rotation and they didn’t even check the air in my tires. Every tire had a different pressure varying +\- 5 lbs. More

Pleasant staff. Very clean with a nice eating area for customers, complete with complimentary snacks and beverages. Very clean with a nice eating area for customers, complete with complimentary snacks and beverages. More

I was looking for a replacement car as we were returning our lease. We saw the car we wanted to look at and the sales rep named Russ helped us out. He made it easy to work with and was very respectful and p our lease. We saw the car we wanted to look at and the sales rep named Russ helped us out. He made it easy to work with and was very respectful and professional. The sale was so easy and didn't take long. We appreciated how long it took. Russ's manager also took a vital role in the sale. Financing Dept was also very easy and fast. Nothing was over looked. More

Steve Black great sales representative Knowledgeable of the vehicle I bought Listened to me and very helpful the vehicle I bought Listened to me and very helpful More

This dealership has always been the best in their service. This last time they were able to coordinate the replacement of a windshield along with normal service that was due. It consolidated my time service. This last time they were able to coordinate the replacement of a windshield along with normal service that was due. It consolidated my time very efficiently into a single visit and all done in a reasonable time frame. That being stated there was some miscommunication between the parts department and the the service area, I had to pay for the windshield upfront before they would order it, but that info was not known to the service writer, he looked into it and corrected the error. Great job was done by all. More

They took my whole engine out to fix a leak. Was left with over $2000 in collateral damages that they refused to repair. SCAM BEWARE!! with over $2000 in collateral damages that they refused to repair. SCAM BEWARE!! More

Always excellent service,Keith and his crew are great, see him for your service needs see him for your service needs More