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Napleton's Schaumburg Subaru

Schaumburg, IL

4.7
180 Reviews
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911 W Higgins Rd

Schaumburg, IL

60195

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Showing 180 reviews

October 16, 2011

I visited Napleton's Schaumburg Subaru to purchase a used 2010 Sequoia. Overall the experience was outstanding! What I was most pleased with was the interaction with the salesforce. I felt that they were More

by tbarich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Proano
October 01, 2011

Mike, the service manager, and his assistant, Ryan, gave us spectacular service on our Subaru Forester. The attention was personal and professional. The work was timely performed. We would recommend Napleto More

by stdonna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike (service)
September 26, 2011

My experience with dealer was wonderful. this was the first time i actually enjoyed buying a car and i have bought more than ten cars in my life for myself, friends, and family. The salesperson was frien More

by mdudkowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Proano
September 19, 2011

I hate buying a car! This dealer was honest, helpful, pleasant, considerate of my time and the price was extemely competitive! I would not hesitate to refer my own family to them! More

by Newsted
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Goldburg, Chris Napleton
September 06, 2011

I came in for a recall on my 2009 forester (computer module reprogramming) I made the appt 2 days in advance for 7:30 in the morning. I asked the service tech about how long will it take he said 30-45 More

by Forester09
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service Team
September 06, 2011

Service was excellent and was informed on what addional service that was needed and how much it would cost and approximately how long it would take. More

by Wayne beverly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan pearl
September 05, 2011

I had been seriously looking for a car for several months and was becoming very discouraged with the whole process, not to mention my husband was getting very tiered of me. He agreed to come with me for the More

by Giovanna Blaylock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Proano
September 01, 2011

Mark Woodfield was extremely straight to the point when I dealt with him which was refreshing because I knew that I wanted a Subaru and I hate car shopping. If you are looking for a quick, no nonsense busin More

by dirkhoerr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Woodfield
August 31, 2011

Had an unscheduled service issue with turn signals and rear view mirror on my 2010 Impreza. Very friendly staff assisted me right away, and was able to repair the issues promptly. Very short wait time, More

by dgiturbo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill
August 25, 2011

Friendly, fast & efficient. Good at problem solving and fixing right the first time. Overall, this Subaru dealer provides a good service experience for their customers. More

by mikelly72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
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