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Napleton's Schaumburg Subaru

Schaumburg, IL

4.7
167 Reviews

911 W Higgins Rd

Schaumburg, IL

60195

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Showing 167 reviews

September 19, 2011

I hate buying a car! This dealer was honest, helpful, pleasant, considerate of my time and the price was extemely competitive! I would not hesitate to refer my own family to them! More

by Newsted
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Goldburg, Chris Napleton
September 06, 2011

I came in for a recall on my 2009 forester (computer module reprogramming) I made the appt 2 days in advance for 7:30 in the morning. I asked the service tech about how long will it take he said 30-45 More

by Forester09
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service Team
September 06, 2011

Service was excellent and was informed on what addional service that was needed and how much it would cost and approximately how long it would take. More

by Wayne beverly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan pearl
September 05, 2011

I had been seriously looking for a car for several months and was becoming very discouraged with the whole process, not to mention my husband was getting very tiered of me. He agreed to come with me for the More

by Giovanna Blaylock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Proano
September 01, 2011

Mark Woodfield was extremely straight to the point when I dealt with him which was refreshing because I knew that I wanted a Subaru and I hate car shopping. If you are looking for a quick, no nonsense busin More

by dirkhoerr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Woodfield
August 31, 2011

Had an unscheduled service issue with turn signals and rear view mirror on my 2010 Impreza. Very friendly staff assisted me right away, and was able to repair the issues promptly. Very short wait time, More

by dgiturbo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill
August 25, 2011

Friendly, fast & efficient. Good at problem solving and fixing right the first time. Overall, this Subaru dealer provides a good service experience for their customers. More

by mikelly72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
August 24, 2011

These folks in service have always been excellent! Mike is the perfect person to interact with customer. Has a can do attitude. Got me in and out in no time at all. I like this dealership a lot! More

by tkovacs694
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike in Service
August 20, 2011

From beginning to end everyone I spoke with was extremely helpful and courteous. A gentleman named Mike worked with me from start to finish, including helping me to better understand the issue I had and wha More

by 09impreza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
June 17, 2011

This is the worst dealer ever. They attempt to get you to buy the car before they will even let you test drive it. They WOULD NOT let me test drive the car I wanted without me signing a deal. You are th More

by thegoodson54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Frank and Enrique
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