Napleton's Schaumburg Subaru

I had been seriously looking for a car for several months and was becoming very discouraged with the whole process, not to mention my husband was getting very tiered of me. He agreed to come with me for the and was becoming very discouraged with the whole process, not to mention my husband was getting very tiered of me. He agreed to come with me for the last time to Napleton's Schaumburg Subaru to meet Jonathan. We drove over an hour, once again, to look at another car. I was very impressed with the effort, curtsey and time Jonathan provided for me, both by phone and in person. He made me feel very comfortable through the process and I felt that he was being honest and fair. I was very happy when I left with my Camaro. I would definitely go back to have Jonathan sell me a car again and I would highly recommend Jonathan and this dealer to anyone! Satisfied! Giovanna More

Mark Woodfield was extremely straight to the point when I dealt with him which was refreshing because I knew that I wanted a Subaru and I hate car shopping. If you are looking for a quick, no nonsense busin dealt with him which was refreshing because I knew that I wanted a Subaru and I hate car shopping. If you are looking for a quick, no nonsense business transaction Mark Woodfield is the only guy to call. More

Had an unscheduled service issue with turn signals and rear view mirror on my 2010 Impreza. Very friendly staff assisted me right away, and was able to repair the issues promptly. Very short wait time, rear view mirror on my 2010 Impreza. Very friendly staff assisted me right away, and was able to repair the issues promptly. Very short wait time, parts were in stock, and the problem was resolved. All covered under warranty and the repair process was fully explained once the issues were diagnosed. Will use again. More

Friendly, fast & efficient. Good at problem solving and fixing right the first time. Overall, this Subaru dealer provides a good service experience for their customers. and fixing right the first time. Overall, this Subaru dealer provides a good service experience for their customers. More

These folks in service have always been excellent! Mike is the perfect person to interact with customer. Has a can do attitude. Got me in and out in no time at all. I like this dealership a lot! is the perfect person to interact with customer. Has a can do attitude. Got me in and out in no time at all. I like this dealership a lot! More

From beginning to end everyone I spoke with was extremely helpful and courteous. A gentleman named Mike worked with me from start to finish, including helping me to better understand the issue I had and wha helpful and courteous. A gentleman named Mike worked with me from start to finish, including helping me to better understand the issue I had and what could prevent it in the future. More

This is the worst dealer ever. They attempt to get you to buy the car before they will even let you test drive it. They WOULD NOT let me test drive the car I wanted without me signing a deal. You are th to buy the car before they will even let you test drive it. They WOULD NOT let me test drive the car I wanted without me signing a deal. You are the worst car dealer I hope you close down. Side note bought the same car that day else where for a different price. More

I came in to buy a new subaru. The staff was very proffesional and courtious. They were up front about pricing and I got what I thought was a fair deal. I would recomend them to my friends or famil proffesional and courtious. They were up front about pricing and I got what I thought was a fair deal. I would recomend them to my friends or family. More

This guy is not very hones. After we finally agreed an On The Road price which is supposed to include everything, he added another $120 on the agreed price claiming some county tax. I didn't pay much attenti The Road price which is supposed to include everything, he added another $120 on the agreed price claiming some county tax. I didn't pay much attention until next day, and he just lied and lied. Don't deal with this dealer, unless you bring your own calculator. More

I have a 2006 Outback that had a slow oil leak. It was determined on Monday that the head gaskets were leaking. Mike (service guy)looked up my warranty information and it was a very close call as far as determined on Monday that the head gaskets were leaking. Mike (service guy)looked up my warranty information and it was a very close call as far as if my car was still covered. I was at exactly 5 years and one week to the day from when I bought my car (so I was over by one week) and I had approximately 58,500 miles. Because I was over on time but not on mileage the service team gave me a good will warranty repair. Saved me BIG $$$. Would definitely have service at this dealership again! More