Back

Napleton's Schaumburg Subaru

Schaumburg, IL

4.7
164 Reviews

911 W Higgins Rd

Schaumburg, IL

60195

Directions

By Type

Showing 164 reviews

December 31, 2011

Jonathan and Kyle were extremely courteous and friendly. They know their product very well and were able to answer all our questions. Buying a used car is not something I enjoy but they made the experience More

by hendy70
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan and Kyle
December 21, 2011

Found car online. Contacted dealership thru email. Talked back and forth for about a week. Decided to drive up (3hr drive). Test drove car. Had my trade-in looked at, and was driving home two hours later. It More

by dll99082
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim P., Rocco & Chris N.
December 18, 2011

Good new car purchase experience. We ordered a custom vehicle and received a good deal. All aspects of the end product met and/or exceeded our expectations. More

by 524illini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Thompson
December 17, 2011

What a great experience for buying my first new car. I bought a new 2012 Subaru Outback from this dealership and they did everything to make this experience the best they could for me. An Outback with the More

by bmwinckler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Thompson
December 10, 2011

Mark was very friendly and was able to help me put together an order for a new Subaru and kept me updated timely with the status of delivery. He returned all calls timely and was able to answer all o More

by orion0275
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark and Rocco
December 10, 2011

Good technical knowledge of subaru vehicles. Solid discussion of strong points and good use of factual information. Very open to answer all questions on vehicles. More

by jtring1998
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Thompson
December 08, 2011

After requesting an internet ePrice quote for a particular Subaru Forester that was in-transit, Chris Napleton provided a very competitive quote and verified for me the specific options on the vehi More

by bfrank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Napleton, Mark Thompson, Rocco
November 22, 2011

We bought a 2012 Subaru Outback from Mark Thompson. Throughout the negotiating process, he was low-keyed, courteouus, and attentive to our needs. The car we ordered had some optional equipment and was More

by rxvelasco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Thompson
November 19, 2011

Friendly and helpful customer service. Mark Thompson excellent sales rep., knowledgeable and honest. Great experience shopping at Ed Napleton Subaru. Love my Outback. Great car for anyone who love the More

by fmei0808
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Thompson
November 18, 2011

What a great experience. First time buying a car on my own, since the last vehicle I purchased was back in college with the parents, and I never once felt like I was out of the loop or being taken by a sa More

by wtmatthewosu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Goldberg
...
14
...