![](https://dealerrater.com/ncdn/s/2.20250127.944/Graphics/icons/close-x-orange.png)
Napleton's Schaumburg Subaru
Schaumburg, IL
Filter Reviews by Keyword
By Type
Showing 167 reviews
Very knowledgeable persons in the service center is a positive feature of this dealer shop. The negative side is that there is no automatic car washing facility in this dealer facility. positive feature of this dealer shop. The negative side is that there is no automatic car washing facility in this dealer facility. More
Great experience both times I've been there to purchase my Subaru! Russ is very knowledgeable and makes the whole process super easy. I appreciate his honesty, and openness. Makes me feel like we've been f my Subaru! Russ is very knowledgeable and makes the whole process super easy. I appreciate his honesty, and openness. Makes me feel like we've been friends forever, due to his great personality. Thank you! More
Thank you to John Gomes! ! Always knowledgeable and helpful with the Subaru product line. He went above and beyond to help me with accessories for my 2025 Forester. What an am ! Always knowledgeable and helpful with the Subaru product line. He went above and beyond to help me with accessories for my 2025 Forester. What an amazing vehicle!! Just like John said it would be!! Thank you to Mr. Gomes and the entire staff at Neplton!! Always making the customer's needs a priority!! More
We purchased a Subaru Ascent from RUSS HARRIS and we are very pleased with his services. He was very knowledgeable, kind, considerate and helpful! We highly recommend him when looking to purchase a car. very pleased with his services. He was very knowledgeable, kind, considerate and helpful! We highly recommend him when looking to purchase a car. More
staff in the service dept are very nice very accomodating explain what needs to be done Waiting area is clean they have snack and drink available for the customer explain what needs to be done Waiting area is clean they have snack and drink available for the customer More
Very efficient business operation throughout leasing process. Outstanding service department provides excellent care and maintenance of vehicle with honesty practiced throughout . process. Outstanding service department provides excellent care and maintenance of vehicle with honesty practiced throughout . More