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Napleton's River Oaks Lincoln, LLC

Calumet City, IL

Overview
Reviews
3.5
89 Reviews
Call Dealership (708) 816-5230

1777 River Oaks Dr.

Calumet City, IL

60409

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Showing 89 reviews

February 26, 2023

They did a great job in the repair of my vehicle. It took very long because of supply chain issues. The dealer helped provide extra support and guidance. Outstanding! More

by Tim Rivelli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Hook, Kacy Hale, Keith McKinney
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Feb 28, 2023 -

Napleton's River Oaks Lincoln, LLC responded

THANK YOU FOR THE REVIEW

May 19, 2022

I was impressed with my service representative. He addressed my car needs, I was escorted to the waiting area, he kept me informed on my wait time. I was overall satisfied with the service I receiv More

by MZ.LINDA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Walker
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May 19, 2022 -

Napleton's River Oaks Lincoln, LLC responded

thank you for the review

May 19, 2022 -

MZ.LINDA responded

You are so very much appreciated, continue the good service.

Jun 27, 2022 -

Napleton's River Oaks Lincoln, LLC responded

THANK YOU FOR THE REVIEW

March 12, 2022

Service was EXCELLENT,& done in a TIMELY FASHIONI was very pleased with the work done More

by nancyjkatich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daisy Vargas, Chris Baxter, Kacy Hale, Lucio Dimeglio, Mike James, Keith McKinney, Otis Tuck, Micheal thompson
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Mar 14, 2022 -

Napleton's River Oaks Lincoln, LLC responded

THANK YOU FOR THE REVIEW

Apr 27, 2022 -

Napleton's River Oaks Lincoln, LLC responded

THANK YOU FOR THE REVIEW

January 26, 2022

Had to wait for a simple oil change for 2 hours. Staff was rude. Will never go back. More

by Amanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daisy Vargas
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Jan 28, 2022 -

Napleton's River Oaks Lincoln, LLC responded

thank you for the review please feel free to call me to discuss your concerns thank you john tyler gm

November 12, 2021

I took my car in for airbag replacement and when got it back the light stays on they say it's not their fault but it wasn't on before I took it there the guy told me i need a new battery but he didn't know More

by Davidwat1984
Recommend Dealer
No
Employees Worked With
Walker
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Nov 15, 2021 -

Napleton's River Oaks Lincoln, LLC responded

THANK YOU FOR THE REVIEW AND INPUT

Nov 16, 2021 -

Napleton's River Oaks Lincoln, LLC responded

thank you for the review

October 24, 2021

Great people that take care in your car. Marty is very nice and helpful and knowledgeable More

by Kenhook651
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daisy Vargas, John Tyler, Ken Hook, Scott Mudrak, Steven Reich
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Oct 25, 2021 -

Napleton's River Oaks Lincoln, LLC responded

THANK YOU FOR THE GREAT REVIEW

Oct 25, 2021 -

Napleton's River Oaks Lincoln, LLC responded

THANK YOU FOR THE GREAT REVIEW

Nov 15, 2021 -

Napleton's River Oaks Lincoln, LLC responded

THANK YOU FOR THE GREAT REVIEW

August 23, 2021

Expert service. Quality help. Pleasant staff and very clean establishment. More

by Vonski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith McKinney
Report | Print
Sep 25, 2021 -

Napleton's River Oaks Lincoln, LLC responded

THANK YOU FOR THE REVIEW

July 06, 2021

Dave and Ken are great people to do business with More

by Shabazzryu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
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December 31, 2020

I came to Napleton & Andre Green cared for me like family. Had some problems & it took a month to get my car, but they were resolved & Andre kept me informed during the whole process. I Love my new 20 More

by Denise E Michaux
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Green is the reason I bought my car from Napleton, John Tyler, Ken Hook
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December 09, 2020

The service department is the best. They take there time to explain everything. I highly recommended Napleton Lincoln service. John and Leeann really are wonderful More

by Jcoan66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Tyler
Report | Print
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