Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napleton's River Oaks Chrysler Dodge Jeep Ram
Lansing, IL
863 Reviews
Family owned and in business for over 50 years, Napleton's River Oaks Chrysler Jeep Dodge RAM is your Lansing source for new Chrysler, new Jeep, new Dodge, new RAM , and used cars for customers in Highland, Orland Park, and River Oaks, IL. We are conveniently located off Highways 80/94 and 294 and are solely focused on providing you with an easy and enjoyable buying experience. Our friendly, knowledgeable staff will immediately take you under their wing and ensure your satisfaction and that all your expectations before, during, and after the sale will all be exceeded. Plus, we even give customers a $100 Customer Referral Bonus for recommending their friends and family to us! No matter what step you are at in the buying process, we promise to treat you the way you deserve to be treated.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 863 reviews
October 28, 2023
I was very impressed with the way that the salesman Edward went above and beyond together me a great deal on a jeep truck Edward went above and beyond together me a great deal on a jeep truck More
by Tahnikahdraine
Employees Worked With
October 27, 2023
Ed Sanders was my salesman. This guy was fun to working n very professional n and answers all questions that was asked if him. He did keep follering up with me n stayed in conta This guy was fun to working n very professional n and answers all questions that was asked if him. He did keep follering up with me n stayed in contact with me thank u Ed More
by adhenderson294
Employees Worked With
October 25, 2023
Was good experience. Forgot how long a process to buy vehicle. Like truck I purchased. Sales person, Ed Sanders, even feed me and my sister because we were there that lon Forgot how long a process to buy vehicle. Like truck I purchased. Sales person, Ed Sanders, even feed me and my sister because we were there that long. He answered all my questions about 3 vehicles I couldn’t decide on, finally did get one that fit my needs More
by MzFifty
Employees Worked With
October 16, 2023
Dawn was a pleasure to work with. I came to her a few months back in regards to a vehicle. We talked and talked and she continues to try and find what I wanted and to my surprise she I came to her a few months back in regards to a vehicle. We talked and talked and she continues to try and find what I wanted and to my surprise she found something i didn't even know I was Interested in! How awesome is that! But I absolutely love my new vehicle More
by tannaz708
Employees Worked With
Dawn
October 04, 2023
Went in a few days ago looking for a new vehicle. Found one I liked. I had the pleasure of working with Ed Sanders. He was very knowledgeable about vehicle I found. He made the buying process very ea Found one I liked. I had the pleasure of working with Ed Sanders. He was very knowledgeable about vehicle I found. He made the buying process very easy. Will be returning to make a future purchase More
by mgrigsby96
October 02, 2023
I came in to take a look at a pre-owned Jeep Gladiator and left in a brand new 2023 model. Dawn was so helpful, she was able to negotiate my payment with her team to make it work for both of us. If you’re and left in a brand new 2023 model. Dawn was so helpful, she was able to negotiate my payment with her team to make it work for both of us. If you’re looking to purchase a new or used vehicle, stop in and ask for Dawn. You will NOT regret it! She is amazing!!!!! More
by Mariela B.
Employees Worked With
Dawn
September 30, 2023
I had a awesome sales men did his best to get me the best and explained things thoroughly edwards sanders thank you so much helping me with my dream car . and explained things thoroughly edwards sanders thank you so much helping me with my dream car . More
by Bianca
Employees Worked With
September 30, 2023
Took my daughter to buy her first car … Edward Sanders. . goes the extra mile to show customers he cares.!! He has no problem building rapport with everyone he come in contact with. Edward possesses great . goes the extra mile to show customers he cares.!! He has no problem building rapport with everyone he come in contact with. Edward possesses great customer service skill!! You have the natural ability to understand and feel what your customers are experiencing, and you are able to meet their needs effectively. You are my new favorite car salesman .. Well done! More
by Gris
Employees Worked With
September 30, 2023
Ed sanders was great he was in service and I stop him to ask a question . He answer all my questions and try to sale me a Jeep Grand Cherokee. Ed is good and cool but I will be back . But not today the ser ask a question . He answer all my questions and try to sale me a Jeep Grand Cherokee. Ed is good and cool but I will be back . But not today the service to great. Thank u guys More
by luvinrai
Employees Worked With
