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Napleton's River Oaks Chrysler Dodge Jeep Ram
Lansing, IL
875 Reviews
Family owned and in business for over 50 years, Napleton's River Oaks Chrysler Jeep Dodge RAM is your Lansing source for new Chrysler, new Jeep, new Dodge, new RAM , and used cars for customers in Highland, Orland Park, and River Oaks, IL. We are conveniently located off Highways 80/94 and 294 and are solely focused on providing you with an easy and enjoyable buying experience. Our friendly, knowledgeable staff will immediately take you under their wing and ensure your satisfaction and that all your expectations before, during, and after the sale will all be exceeded. Plus, we even give customers a $100 Customer Referral Bonus for recommending their friends and family to us! No matter what step you are at in the buying process, we promise to treat you the way you deserve to be treated.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 875 reviews
September 28, 2019
Excellent! Thank you to Carlo Herrera & Roberto Cortez! They made our experience at Napleton fantastic. I would definitely recommend them to someone looking for Thank you to Carlo Herrera & Roberto Cortez! They made our experience at Napleton fantastic. I would definitely recommend them to someone looking for a new or used car! More
by Kelli Loudermilk
Employees Worked With
Carlo Herrera, Roberto Cortez
September 24, 2019
Great Ed Sanders, Cody, Carlos got my the best deal! They helped me and worked hard to get me what I needed and wanted. They made it happen. I came from cro Ed Sanders, Cody, Carlos got my the best deal! They helped me and worked hard to get me what I needed and wanted. They made it happen. I came from crown point Indiana to Lansing just to get this deal! Go see ED sanders!! More
by JDOUGIE32
September 23, 2019
Awesome friendly It's a great dealership very welcoming friendly Roberto Ortega especially help me out alot went above and beyond awesome guy I highly recommend goi It's a great dealership very welcoming friendly Roberto Ortega especially help me out alot went above and beyond awesome guy I highly recommend going to him More
by Robert Acevez
Employees Worked With
Roberto Ortega
September 21, 2019
First time buyer and had a great experience I am a first time buyer and the customer service I experienced was outstanding. They worked with and for me to get me what I was looking for. Adam was I am a first time buyer and the customer service I experienced was outstanding. They worked with and for me to get me what I was looking for. Adam was great, nice, and made the experience quick and enjoyable. More
by Amanda A
Employees Worked With
Jorge castenada , Adam Muhammad
September 21, 2019
Great!!!!! Ed Sanders was the best a man of his word the process was a breeze would definitely recommend and return for my next vehicle in near future thanks Ed! Ed Sanders was the best a man of his word the process was a breeze would definitely recommend and return for my next vehicle in near future thanks Ed!!!! More
by MsTee
September 17, 2019
Salesman Ed Sanders Yesterday, Sept. 16 my husband and I purchased a 2013 Subaru from your dealership and our salesman was Ed Sanders. He was great, He explained everyt Yesterday, Sept. 16 my husband and I purchased a 2013 Subaru from your dealership and our salesman was Ed Sanders. He was great, He explained everything, made sure we understood all that was involved, and handled everything perfectly. He made it a very easy transaction. We would definetly recommend Napleton and Ed Sanders to anyone we know who is looking for a car. All of the other salesmen and individuals we met were very nice and helpful. Thank you for such good service and a wonderful salesman. Fondly, Arlene and Bernie Shuman More
by 1Godfather
September 16, 2019
Excellent experience It was a no haggle deal for us. We agreed upon pricing right away. Was a great experience from start to finish. Roberto did a great job and was very It was a no haggle deal for us. We agreed upon pricing right away. Was a great experience from start to finish. Roberto did a great job and was very knowledgeable about the truck More
by Sarah
Employees Worked With
Roberto Cortez
September 15, 2019
Overall it’s alright not to bad I walked in with a approval from capital one nice sales man Jonathan Torres who helped me out the best way possible he can I give him a overall 8 of 1 I walked in with a approval from capital one nice sales man Jonathan Torres who helped me out the best way possible he can I give him a overall 8 of 10 his manager Angie was not giving a good vibe was not trying to work with me at all making my visit harder then it actually have to be thank u Jonathan for the comfortability you gave me congrats on the sale More
by Van
Employees Worked With
Angie, Jonathan Torres
September 14, 2019
Like working with Famiky It's been a long couple days I just flew from florida to chicago just to buy a car from napleton river oaks CJDR. This is the 12th car my family has It's been a long couple days I just flew from florida to chicago just to buy a car from napleton river oaks CJDR. This is the 12th car my family has bought since 2016. Your prob. Wondering why I just traveled 1250 miles. The reason is I don't trust anyone else. Hard to find a dealership with such honest and customer focused staff. It all starts at the top with the GM Moe. The sales managers Eric, Ken and Gator do magic with financing. I'd like to thank Ken Walter's on this latest trip. Ken has done nothing, but make this a smooth process. To who ever is reading this if you want a to be taken care of through the car buying process with honesty and great customer service there is no better place! More
by Cody C
Employees Worked With
Eric Littleton, Kenneth Walter
September 12, 2019
Friendly and down to earth. Roberto Cortez was great to work with. He listed to my needs in a vehicle and helped to find a lower interest rate for my new Jeep. Thanks Roberto! Roberto Cortez was great to work with. He listed to my needs in a vehicle and helped to find a lower interest rate for my new Jeep. Thanks Roberto! More
by Mattgeo95
Employees Worked With
Angela Allard, Roberto Cortez
