Napleton's River Oaks Chrysler Dodge Jeep Ram

A Great Day and a Great Outcome So yesterday I came into Napleton’s River Oaks Chrysler Dodge Jeep Ram . I had scheduled an appointment basically to just see how much I would need fo So yesterday I came into Napleton’s River Oaks Chrysler Dodge Jeep Ram . I had scheduled an appointment basically to just see how much I would need for a down payment and everything I would need to have in order to be able to purchase a vehicle. I had NO INTENTIONS of buying a vehicle yesterday. Now my credit isn’t the best and I didn’t have high hopes for getting a car. But when I met Mr Edward Sanders, he made my dream come true. Well as best as he could. I didn’t get approved for the 2020 Jeep Grand Cherokee (my dream car) but he did everything he possibly could to make sure that I left with a car. He was very knowledgeable, helping, and confident. Thanks to him I was able to drive off of the lot yesterday with a 2020 Jeep Cherokee. That man deserves a raise. He is amazing. More

Great experience! I purchased my first car from Napelton’s River Oaks. The service I received was outstanding! Everyone at this dealership was so helpful and knowledgea I purchased my first car from Napelton’s River Oaks. The service I received was outstanding! Everyone at this dealership was so helpful and knowledgeable! Adam was especially helpful! Very friendly and personable! When test driving he walked me through every feature on the car and explained how to set things up too. He made buying my first car a great experience! Thank you Adam! More

Awesome dealership Came in with my daughter to purchase her first car and from the moment we walked through the door we were treated like family. Adam did a great job ex Came in with my daughter to purchase her first car and from the moment we walked through the door we were treated like family. Adam did a great job explaining every detail of her car. They walked her through different financing options and made her first car purchase a wonderful experience. I would highly recommend Napleton to anyone looking to purchase a car. More

Awesome experience, GREAT customer service! I just purchased a vehicle from them and couldn’t be more pleased. I was referred to Mr. Patrick Hogan by a very good family friend, and I was extreme I just purchased a vehicle from them and couldn’t be more pleased. I was referred to Mr. Patrick Hogan by a very good family friend, and I was extremely satisfied with his service! He was very pleasant to work with, as he helped me finalize my decision. He takes his time and makes sure your time is well spent as well. It’s this type of service that will keep me coming back to Napleton and will continue to refer family and friends to them. Thanks a lot Pat! More

Excellent Guest Service Roberto listened to the requests we had and made them work. He was professional and understood our hesitations between vehicles. He made everythi Roberto listened to the requests we had and made them work. He was professional and understood our hesitations between vehicles. He made everything work out for me and was very relataeable. More

2019 Jeep Cherokee Robert and Cody were amazing in assisting me with buying this vehicle. I will definitely recommend this dealership to others!! Thank You guys so much Robert and Cody were amazing in assisting me with buying this vehicle. I will definitely recommend this dealership to others!! Thank You guys so much for this smoove process. More

Chrysler Pacifica Touring My wife, and 2 young girls walked into Napleton Dodge looking to purchase a new minivan. We were greeted quickly by Ed Sanders, who seemed anxious to My wife, and 2 young girls walked into Napleton Dodge looking to purchase a new minivan. We were greeted quickly by Ed Sanders, who seemed anxious to find us whatever we needed/wanted. He worked quickly to find the vehicle that had all of our desired features. Once he found it he worked with Gator to find us the right price. I would recommend Napleton and both Ed and Gator to anyone looking for a new car. Thanks guys! More

On October 7, 2019 I walked in the Napelron Auto center On October 7, 2019 I walked in the Napelton Auto center to purchase a vehicle. I was greeted by Mr. Sanders who was extremely helpful and knowledgeabl On October 7, 2019 I walked in the Napelton Auto center to purchase a vehicle. I was greeted by Mr. Sanders who was extremely helpful and knowledgeable. There was no hassle. Everyone was patient and kind. Cody did an excellent job by working the number to get me financed which made me feel extremely comfortable walking out that door. I knew within 15 minutes at Napelton it felt right. Hands down. I advise anyone who's in the market to purchase a vehicle to stop by Napelton in Lansing. I give these guy ⭐️⭐️⭐️⭐️⭐️ Great Job!!! More

I have been a loyal Chrysler customer for 20 years. Napleton and its exemplary customer service are the number one reason. I have been extremely satisfied with every purchase and the customer service Napleton and its exemplary customer service are the number one reason. I have been extremely satisfied with every purchase and the customer service has been consistently superior. More

I had a great experience buying a beautiful Gold 2012 Jeep Grand Cherokee Overland. Roberto was a pleasure to work with and very professional. He went out of his way to have the car detailed inside and o Jeep Grand Cherokee Overland. Roberto was a pleasure to work with and very professional. He went out of his way to have the car detailed inside and out, and quickly rectified a minor A/C repair prior to purchase. Thanks! More