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Napleton's River Oaks Chrysler Dodge Jeep Ram
Lansing, IL
875 Reviews
Family owned and in business for over 50 years, Napleton's River Oaks Chrysler Jeep Dodge RAM is your Lansing source for new Chrysler, new Jeep, new Dodge, new RAM , and used cars for customers in Highland, Orland Park, and River Oaks, IL. We are conveniently located off Highways 80/94 and 294 and are solely focused on providing you with an easy and enjoyable buying experience. Our friendly, knowledgeable staff will immediately take you under their wing and ensure your satisfaction and that all your expectations before, during, and after the sale will all be exceeded. Plus, we even give customers a $100 Customer Referral Bonus for recommending their friends and family to us! No matter what step you are at in the buying process, we promise to treat you the way you deserve to be treated.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 875 reviews
December 09, 2019
We are very satisfied with the customer service provided to us with the purchase and trade of vehicles. The staff was friendly and knowledgeable. Would recommend to us with the purchase and trade of vehicles. The staff was friendly and knowledgeable. Would recommend More
by Brandon.diedrich
Employees Worked With
Roberto Ortega
December 07, 2019
Perfect in everything good business good person to do business with pleasure doing business will buy from again . Thanks for the great service and vehicle business with pleasure doing business will buy from again . Thanks for the great service and vehicle More
by Javzter1981
Employees Worked With
Roberto Cortez
December 04, 2019
Great experience and good buy. Very professional and helpful. Even picked us up from airport to ride to dealer cause we are from out of town. Thanks helpful. Even picked us up from airport to ride to dealer cause we are from out of town. Thanks More
by Angelasanchez43
Employees Worked With
Roberto Cortez
December 03, 2019
Jesus was a huge help in getting the Ram I wanted as he stayed committed and transparent throughout the whole process. I would definitely work with him again and know that I would come out the same: a sati stayed committed and transparent throughout the whole process. I would definitely work with him again and know that I would come out the same: a satisfied customer that felt appreciated and taken care of. More
by Alberto R
Employees Worked With
Bob Gatelis, Jesus Torres
December 03, 2019
THANKS ED SANDERS,THANKS ROBERTO ORTEGA FOR THE SERVICE THAT YOU GUYS PROVIDED TO ME ON THE SALE OF MY 2020 JEEP CHEEROKEE.I AM TRULY A EXTREMELY SATISFIED CUSTOMER...ED AND ROBERTO MAKE A TAG TEAM!!!! I THAT YOU GUYS PROVIDED TO ME ON THE SALE OF MY 2020 JEEP CHEEROKEE.I AM TRULY A EXTREMELY SATISFIED CUSTOMER...ED AND ROBERTO MAKE A TAG TEAM!!!! I More
by D
Employees Worked With
Other Employees :
George the guy who I signed papers with at end of sale, Roberto Ortega
December 02, 2019
The service here was great. I went hoping to get a new car with little money down and little to no credit. Thanks to The help of Roberto Ortega I now am riding smooth in my new Dodge Journey. Also thanks car with little money down and little to no credit. Thanks to The help of Roberto Ortega I now am riding smooth in my new Dodge Journey. Also thanks to Gorge for all the work he put in to get me going. I recommend this dealership to everyone shopping for a new car! More
by Curtis
Employees Worked With
Roberto Ortega
November 29, 2019
Best sales rep because he goes above and beyond. It was my first time coming to a car dealership and he helped me get into a nice car for a good deal. Thank you Adam! my first time coming to a car dealership and he helped me get into a nice car for a good deal. Thank you Adam! More
by D_turnerm97
Employees Worked With
Adam Muhammad, Cody Sasek
November 29, 2019
Waste of time. Go to another dodge dealership. The lady answering for customer service was a very rude, uneducated female. The SERVICE department is tacky and lazy AND COULD NOT CARE LESS ABOUT YOUR CAR IS answering for customer service was a very rude, uneducated female. The SERVICE department is tacky and lazy AND COULD NOT CARE LESS ABOUT YOUR CAR ISSUE, UNDER WARRANTY. They have truly inconvenienced me. They are done in me and my family’s book. I won’t ever go back to this dealership More
by Pradaprofit79
Employees Worked With
SERVICE DEPT
