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Napleton's River Oaks Chrysler Dodge Jeep Ram

Lansing, IL

4.5
864 Reviews
Family owned and in business for over 50 years, Napleton's River Oaks Chrysler Jeep Dodge RAM is your Lansing source for new Chrysler, new Jeep, new Dodge, new RAM , and used cars for customers in Highland, Orland Park, and River Oaks, IL. We are conveniently located off Highways 80/94 and 294 and are solely focused on providing you with an easy and enjoyable buying experience. Our friendly, knowledgeable staff will immediately take you under their wing and ensure your satisfaction and that all your expectations before, during, and after the sale will all be exceeded. Plus, we even give customers a $100 Customer Referral Bonus for recommending their friends and family to us! No matter what step you are at in the buying process, we promise to treat you the way you deserve to be treated.
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17225 Torrence Ave

Lansing, IL

60438

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Showing 864 reviews

January 04, 2024

Ed has been incredibly informative and helpful with the purchase of my new truck and trading in my older car. The transaction was seamless and he answered all questions. More

by summer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2024 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hello Summer, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

January 02, 2024

The dealership contacted me numerous times expressing their interest in acquiring my Subaru, assuring me that I would be offered a price in line with the blue book listing. In addition to their assurance More

by ADRYN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bre
Jan 04, 2024 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi Adryn, we always strive to do 100% for all of our customers, so we're extremely disappointed to hear of your negative experience with us. Please reach out to us at (708) 474-2300 so we can discuss the details of your visit in hopes of restoring your confidence back in our dealership.

December 14, 2023

This man is amazing and , he worked all day and night and found me and my wife a really nice truck that is affordable to us, we will forever shop here and with Ed, he makes you feel like family and kept us More

by ray.w
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2023 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Napleton's River Oaks Chrysler Dodge Jeep Ram so helpful in the purchase of your new vehicle. Safe travels!

December 14, 2023

This man is amazing and deserves an award, he worked all day and night and found me and my husband really nice truck that is affordable to us, we will forever shop here and with Ed, he makes you feel like More

by Colemanjessie21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Safe travels!

November 20, 2023

Ed Sanders is an awesome salesman he is knowledgeable and I would recommend him to anyone. He has an awesome personality and makes you feel comfortable about the car buying experience, Thanks Ed! More

by annacalhoun223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 15, 2023

I needed a service van, Issac of Napleton Rive Oak Chrysler Dodge Jeep Ram in Lansing, IL. work with me to get me in the right Ram Pro Master City. It was in my price range and met my need. He was ver More

by brow3njbs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Issac Scott 5 stars
Dec 15, 2023 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi, thank you for your positive review. We're glad to hear that you found Issac here at Napleton's River Oaks Chrysler Dodge Jeep Ram so helpful in the purchase of your vehicle. Our team is available should you require any extra help.

November 11, 2023

Didn’t want to negotiate! Didn’t want to send official offer before I arrive More

by Jaschildgen
Recommend Dealer
No
Employees Worked With
Roberto Ortega, Roberto Cortez
Dec 14, 2023 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hello, thank you; we appreciate your feedback! We want to understand what exactly happened, so when you get the chance, please contact us at (708) 474-2300.

November 04, 2023

Friendly, patient, willing to work with us, they respect loyalty. Worked with us as we went back & forth between vehicles & cost. Gave us a very fair deal More

by slrmomp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sundae Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denny, Roberto Cortez
Dec 14, 2023 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi, thank you for your kind words and this wonderful review! We hope you continue to choose us for all your automotive needs! Take care!

October 31, 2023

Awesome experience! Ask for Sundae or Ed when you go, you won't regret it. Superb service. I would definitely recommend this dealership to anyone. More

by burns8105
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sundae Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

October 31, 2023

It’s a pleasure working 2 deals with Ed Sanders. Thank so much for being very helpful and informative each time. Ed keep up the good work More

by Pamelaw10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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