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Napleton's River Oaks Chrysler Dodge Jeep Ram
Lansing, IL
864 Reviews
Family owned and in business for over 50 years, Napleton's River Oaks Chrysler Jeep Dodge RAM is your Lansing source for new Chrysler, new Jeep, new Dodge, new RAM , and used cars for customers in Highland, Orland Park, and River Oaks, IL. We are conveniently located off Highways 80/94 and 294 and are solely focused on providing you with an easy and enjoyable buying experience. Our friendly, knowledgeable staff will immediately take you under their wing and ensure your satisfaction and that all your expectations before, during, and after the sale will all be exceeded. Plus, we even give customers a $100 Customer Referral Bonus for recommending their friends and family to us! No matter what step you are at in the buying process, we promise to treat you the way you deserve to be treated.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 864 reviews
February 11, 2020
Our family dealership This was our second purchase from this dealership, we had worked with Sergio last time and had a great experience. This time we dealt with Ed who was This was our second purchase from this dealership, we had worked with Sergio last time and had a great experience. This time we dealt with Ed who was very nice and made sure he got us the best deal for our budget. He was prompt and informative. He was also very flexible and worked with our simultaneous schedules. Jorge in finance was very nice and he made sure to tell us what we were signing as we went through paperwork.Thank you Ed and Jorge! More
by lmason0225
February 10, 2020
Great experience as usual at Napletons River Oaks , straight forward and looked out for my best interests. Worked with me to get the best deal in a prompt courteous fashion. Thank you Mo and staff on a straight forward and looked out for my best interests. Worked with me to get the best deal in a prompt courteous fashion. Thank you Mo and staff on a great new truck. More
by Wantroba67
Employees Worked With
Ray Czarnik, Moe Muhsen, Roberto Cortez, Jorge Castaneda
February 08, 2020
Ed Sanders was really informative and helpful today when I went in to purchase a vehicle. I really appreciate all his help. Thank you Ed I went in to purchase a vehicle. I really appreciate all his help. Thank you Ed More
by RickeeS
Employees Worked With
February 06, 2020
Had a blast working with Adam M. on my new to me SRT 300! Great Salesman! Cody S. the finance manager made the numbers work great for me. Patrick H. was a great help with giving the history of the veh Great Salesman! Cody S. the finance manager made the numbers work great for me. Patrick H. was a great help with giving the history of the vehicle More
by vinnieJ87
February 03, 2020
Excellent Service and salemanship From top to bottom, Ray Czarnik at G.M., Ken "Tiny" Walters at sales, Cody and Angela in Finance my new car purchase went smoothly and the staff did e From top to bottom, Ray Czarnik at G.M., Ken "Tiny" Walters at sales, Cody and Angela in Finance my new car purchase went smoothly and the staff did everything to accommodate. This is the 2nd purchase in 6 months for my family. Thank you again staff at River Oaks, and to one of the best sales person you could meet ken Walters keep swinging!!!! More
by bbarzowski
Employees Worked With
Ray Czarnik, Kenneth Walter, Cody Sasek
February 02, 2020
My car buying experience at Napelton was A+ all due my salesperson Charles. Charles exemplified the upmost professionalism. I would definitely buy another car from Charles. salesperson Charles. Charles exemplified the upmost professionalism. I would definitely buy another car from Charles. More
by Foxxieb21
Employees Worked With
Charles Woods
January 31, 2020
Great Experience! Great chemistry! Sergio did whatever it took to get me the car I wanted. Such a great group of people, who all work hard. took to get me the car I wanted. Such a great group of people, who all work hard. More
by jmolina21600
Employees Worked With
Omar Colon, Eric Littleton, Sergio Esquivia, Jorge Castaneda
January 29, 2020
Sergio IS AMAZING. He made this process so easy,never knew. Napleton will definitely take care of you. The WHOLE staff was so nice. I really really really appreciate them. Thank you all... knew. Napleton will definitely take care of you. The WHOLE staff was so nice. I really really really appreciate them. Thank you all... More
by ChocolateCutiePie
Employees Worked With
Other Employees :
Eric Littleton, Charles Woods, Sergio Esquivia, Jorge Castaneda
January 28, 2020
This is the 5th car I’ve purchased from River Oaks in the last 10-12 years, not to mention the family and friends I have sent there. That says it all. I wouldn’t buy a car from anyone else but Mo M.@River last 10-12 years, not to mention the family and friends I have sent there. That says it all. I wouldn’t buy a car from anyone else but Mo M.@River Oaks. He was more interested in cultivating a long term customer than simply selling me a car that one time, and I appreciated that. He has always worked hard to get a deal done that works for me and you can’t ask for anymore as a car buyer. More
by C.E.
Employees Worked With
Moe Muhsen, Sergio Esquivia, Jorge Castaneda
January 23, 2020
Ive beenbdealing with Ken for 15 years now. I only go to him and send my friends and family his way. Ken always looks out for his customers best interest and goes out of his way to make tour buying experie him and send my friends and family his way. Ken always looks out for his customers best interest and goes out of his way to make tour buying experience a pleasant one. Thanks ken for all tour help.. Chopper More
by Chopper
Employees Worked With
Kenneth Walter
