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Napleton's River Oaks Chrysler Dodge Jeep Ram
Lansing, IL
864 Reviews
Family owned and in business for over 50 years, Napleton's River Oaks Chrysler Jeep Dodge RAM is your Lansing source for new Chrysler, new Jeep, new Dodge, new RAM , and used cars for customers in Highland, Orland Park, and River Oaks, IL. We are conveniently located off Highways 80/94 and 294 and are solely focused on providing you with an easy and enjoyable buying experience. Our friendly, knowledgeable staff will immediately take you under their wing and ensure your satisfaction and that all your expectations before, during, and after the sale will all be exceeded. Plus, we even give customers a $100 Customer Referral Bonus for recommending their friends and family to us! No matter what step you are at in the buying process, we promise to treat you the way you deserve to be treated.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 864 reviews
August 06, 2020
Great service from Ken Walter. I live in Arlington Hts., and Ken came to my house not once, but twice. Ray Czarnik runs a great dealership and takes care of his customers including the 16 inch softball comm and Ken came to my house not once, but twice. Ray Czarnik runs a great dealership and takes care of his customers including the 16 inch softball community. Thanks Ken and Ray! Mark F. More
by Mfrighetto
Employees Worked With
Ray Czarnik, Kenneth Walter, Scott Czarnik
August 02, 2020
Good service while they getting your money but once u need them or something it’s call us back in 10 mins then they pick up and hang up. I bought car and they hunted me down for rest my payment and told need them or something it’s call us back in 10 mins then they pick up and hang up. I bought car and they hunted me down for rest my payment and told me soon I pay they would order me a license plate bracket here I am almost two months away still call and waiting for i. More
by Angela
July 18, 2020
Great dealer and great people .Service are very friendly they are take care of customers .Patric Hogan ,Cody Sasek and Moe Muhsen take care of me like a friends .Thank you! they are take care of customers .Patric Hogan ,Cody Sasek and Moe Muhsen take care of me like a friends .Thank you! More
by Janmietus
July 12, 2020
The employees at Napleton in Lansing, Illinois were very pleasant and helpful. They maintained professionalism and made the process very simple and helped me make the best purchase for my lifestyle. pleasant and helpful. They maintained professionalism and made the process very simple and helped me make the best purchase for my lifestyle. More
by danib25
Employees Worked With
Justin Green, Bob Gatelis, Cody Sasek
July 03, 2020
Very friendly dealership! Of course it starts with the salesperson. Patrick was very knowledgable and was able to answer all of my questions about the vehicle itself. He took and showed patience and care salesperson. Patrick was very knowledgable and was able to answer all of my questions about the vehicle itself. He took and showed patience and care comparing options. When it came to financing, Omar was a pleasure to work with. More
by SEMANTHA SEBASTIAN STEPHENS
June 21, 2020
Excellent Service My wife and i were returning home (St. Louis, MO) from vacation towing a travel trailer with a new ram 1500 last Saturday 6/20/2020 while driving on My wife and i were returning home (St. Louis, MO) from vacation towing a travel trailer with a new ram 1500 last Saturday 6/20/2020 while driving on highway 80 the check engine light and and message came on for accelerator error. This Ram dealer was at the next exit off highway. Service Manager Tom Walker, Lucas and technician Carlos were able to get the problem resolved and get us back on the road home in a little longer than an hour. Carlos took the time to explain what he had found. They were very friendly and understanding and went above and beyond in helping us get home. More
by wally
Employees Worked With
Tom Walker, Carlos, Lucas
June 14, 2020
Everyone was very polite and competent. All details were explained every step of the way and straight to the point. The entire experience was great! explained every step of the way and straight to the point. The entire experience was great! More
by Mari
Employees Worked With
Roberto Ortega, Cody Sasek
May 22, 2020
Everyone one here was awesome they always put the customer first thank you for the new car I love it you guys treat us as family thank you customer first thank you for the new car I love it you guys treat us as family thank you More
by Heather
Employees Worked With
Angela Allard, Moe Muhsen, Adam Muhammad, Cody Sasek
May 15, 2020
Bob was very professional and explained every detail for me. I’m satisfied 100% with my purchase! Thank you Gator I will enjoy driving my 2020 Jeep Wrangler Sport me. I’m satisfied 100% with my purchase! Thank you Gator I will enjoy driving my 2020 Jeep Wrangler Sport More
by suzanneschultz.rn
Employees Worked With
Bob Gatelis
May 14, 2020
Had a great and speedy experience when purchasing my vehicle. Tony was extremely professional and informative. Helped to put me into the vehicle I wanted with no hassle. One of the best experiences I’ve vehicle. Tony was extremely professional and informative. Helped to put me into the vehicle I wanted with no hassle. One of the best experiences I’ve had when shopping for a vehicle. I’m extremely excited to have my new orange Jeep. Eric and Cody found great finance rates and were upfront and straightforward with all the financial numbers. The Team at Napleton are the best. More
by Willie Baker
Employees Worked With
Eric Littleton, Anthony Smith, Cody Sasek
