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Napleton's River Oaks Chrysler Dodge Jeep Ram
Lansing, IL
864 Reviews
Family owned and in business for over 50 years, Napleton's River Oaks Chrysler Jeep Dodge RAM is your Lansing source for new Chrysler, new Jeep, new Dodge, new RAM , and used cars for customers in Highland, Orland Park, and River Oaks, IL. We are conveniently located off Highways 80/94 and 294 and are solely focused on providing you with an easy and enjoyable buying experience. Our friendly, knowledgeable staff will immediately take you under their wing and ensure your satisfaction and that all your expectations before, during, and after the sale will all be exceeded. Plus, we even give customers a $100 Customer Referral Bonus for recommending their friends and family to us! No matter what step you are at in the buying process, we promise to treat you the way you deserve to be treated.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 864 reviews
October 18, 2020
Good service was surprisingly quick in and out in no time and was able to enjoy the rest of my day nothing really bad to say about the dealership just wish it was a little bigger but otherwise than that ther and was able to enjoy the rest of my day nothing really bad to say about the dealership just wish it was a little bigger but otherwise than that there is no complaint from me More
by Mrdodge
Employees Worked With
Bob Gatelis
October 18, 2020
Another 5 star experience in our handing out latest car from Napelton River Oaks!!! Ray, Kenan, Kan and Cody were outstanding, exceptional, friendly and efficient! from Napelton River Oaks!!! Ray, Kenan, Kan and Cody were outstanding, exceptional, friendly and efficient! More
by Finzy
Employees Worked With
Kenan Connelly, Ray Czarnik, Kenneth Walter, Cody Sasek
October 14, 2020
This dealership is the absolute worst brought my car in for service to 2019 jeep Cherokee was told I’d have a loaner came and told twice I’d have a loaner brought it in then said I could not pick up the lo for service to 2019 jeep Cherokee was told I’d have a loaner came and told twice I’d have a loaner brought it in then said I could not pick up the loaner the worst experience of my life worst service department ever very rude the service manager directer was the worst never get an answer on the phone and then won’t give me my car back service advisor waited one hour and a half to bring my car back After not even looking at it Absolute dump I am calling jeep next my car is under warranty makes me think twice about buying a jeep again or Chrysler product for that matter More
by Jeeep 2019
Employees Worked With
Ruben service writer and service director suck
October 14, 2020
This is our fourth vehicle purchase with River Oaks and Ken Walter. Ken located the chassis and got the service body installed to our exact specifications quickly. Delivered the truck ready to go, which is Ken Walter. Ken located the chassis and got the service body installed to our exact specifications quickly. Delivered the truck ready to go, which is a huge help considering how busy our business has been. Jorge in finance handled the paperwork quickly and called to review it with me so I could feel confident signing the paperwork at the office. From start to finish the entire transaction well smoothly and we will be back for more trucks in the future. More
by chrslung
Employees Worked With
Kenneth Walter, Jorge Castaneda
October 01, 2020
Amazing dealership, very helpful in explaining in detail what services were completed. Very accommodating. Clean and safe in this current state with Covid! I would highly recommend this dealership to anyone what services were completed. Very accommodating. Clean and safe in this current state with Covid! I would highly recommend this dealership to anyone and everyone for their next service or purchase of a new car or truck! More
by Brian
Employees Worked With
Ray Czarnik, Moe Muhsen, Scott Czarnik, Cody Sasek
September 03, 2020
The dealership was very nice and clean and all the employees were helpful and courteous!I would recomend my family and friends to purchase vehicles employees were helpful and courteous!I would recomend my family and friends to purchase vehicles More
by Hudson9780
Employees Worked With
Jay Songero
August 28, 2020
The salesman Roberto Ortega was outstanding.! He was very knowledgeable about the vehicle and went above and beyond to show me all the features and how to use them. He had my van cleaned and I left with a fu knowledgeable about the vehicle and went above and beyond to show me all the features and how to use them. He had my van cleaned and I left with a full tank of gas. Not only that but he also followed me home so that I could get a check from my bank so I didn't have to drive all the way back. The rest of the staff was also great to deal with. A smooth, easy experience and I would highly recommend this dealership. Ask for Roberto, you wont be disappointed! More
by dotsey22
Employees Worked With
Roberto Ortega
August 20, 2020
Amazing service and excellent buying experience!! Tony made buying a care easy and helped me get everything I was looking for in a SUV. I'll definitely recommend to my friends and family. Five star servic made buying a care easy and helped me get everything I was looking for in a SUV. I'll definitely recommend to my friends and family. Five star service! More
by Jessica palomo
Employees Worked With
Eric Littleton, Mike Tierney, Anthony Smith, Cody Sasek
August 17, 2020
I wouldn't think of buying a car from anyone else. Ray Czarnik has taken the worry of buying the wrong car out of the picture. From his salesman Roberto to his finance person Cody, everything was simple Czarnik has taken the worry of buying the wrong car out of the picture. From his salesman Roberto to his finance person Cody, everything was simple and we were so comfortable with the whole process. Ray's team is the best!! More
by jlpuga
Employees Worked With
Ray Czarnik, Roberto Ortega, Cody Sasek
