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Napleton's River Oaks Chrysler Dodge Jeep Ram

Lansing, IL

4.5
864 Reviews
Family owned and in business for over 50 years, Napleton's River Oaks Chrysler Jeep Dodge RAM is your Lansing source for new Chrysler, new Jeep, new Dodge, new RAM , and used cars for customers in Highland, Orland Park, and River Oaks, IL. We are conveniently located off Highways 80/94 and 294 and are solely focused on providing you with an easy and enjoyable buying experience. Our friendly, knowledgeable staff will immediately take you under their wing and ensure your satisfaction and that all your expectations before, during, and after the sale will all be exceeded. Plus, we even give customers a $100 Customer Referral Bonus for recommending their friends and family to us! No matter what step you are at in the buying process, we promise to treat you the way you deserve to be treated.
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17225 Torrence Ave

Lansing, IL

60438

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Showing 864 reviews

December 08, 2020

I went to Napleton thinking it was going to be the same experience as any other dealership. They exceeded every single one of my expectations. Provided me with excellent price, rate and got me the vehicle More

by Juanc.arias1991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Czarnik, Moe Muhsen, Eric Littleton, Roberto Cortez, Cody Sasek, Jorge Castaneda
Dec 19, 2020 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Juanc, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Napleton's River Oaks Chrysler Dodge Jeep Ram!

December 06, 2020

Moe, patrick and cody were all very nice and very informative and made sure I was able to purchase the jeep that I wanted at a price I was able to afford. If I know of anyone looking for a vehicle I More

by ccarr99892 John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moe Muhsen, Cody Sasek
Dec 17, 2020 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi John, we appreciate your shout-out to Moe, Patrick, and Cody for delivering such a great purchasing experience for you! Your recommendation means so much to us and we're happy to have earned it. Enjoy your new Jeep!

December 02, 2020

For the past 10 years, we have purchased vehicles for our catering business with this dealership. Ken Walter has been our sales person, and he has always done an outstanding job, listened and understood our More

by Tasty Catering
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Walker, Miguel Maciel, Kenneth Walter
Dec 05, 2020 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Napleton's River Oaks Chrysler Dodge Jeep Ram and we hope to see you again! Safe travels!

December 02, 2020

Justin the sales guy is amazing when it comes to getting you a car. I would highly recommend he will get u what u want. More

by Quinn.bria55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Green
Dec 05, 2020 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Quinn, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 02, 2020

I came in earlier this year to inquire about a car and was pleasantly surprised by a salesman named Justin. He was very pleasant and explained my options based on my budget, down to the last detail. More

by Marcus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Green
Dec 05, 2020 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your recent experience with us, Marcus! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Safe travels!

December 02, 2020

Justin Green is very knowledgeable about cars and has great customer service skills. He goes the extra mile to make you feel comfortable about your purchase. More

by Re2re
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Green
Dec 05, 2020 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi there, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 01, 2020

I recently went to look at SUVs and fell in love with a 2019 Jeep Cherokee! Roberto Cortez was amazing and very knowledgeable about each jeep I test drove! More

by Amber P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Cortez
November 22, 2020

I was assigned Keenan Connelly as sales person. I was surprised at his knowledge of the vehicle I purchased. Great people and great price. I got lucky they had just what I was looking for at a great pri More

by Marty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keenan Connelly, Mike Tierney, Jorge Castaneda
Nov 24, 2020 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Marty, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

November 21, 2020

Ken Walter and Scott Czarnik and Jorge Castenada Could not have made the process of trade in and buying new easier if they tried. Excellent service More

by Mile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Walter, Scott Czarnik, Jorge Castaneda
Nov 22, 2020 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Mile, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 28, 2020

Roberto was Great to work with he answered every question returned all my calls and went that extra mile to accommodate us. Thank you Roberto for professionalism and kindness More

by stevenmoore1222
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Roberto Cortez
Nov 06, 2020 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!

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