Napleton's River Oaks Chrysler Dodge Jeep Ram
Lansing, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I went to Napleton thinking it was going to be the same experience as any other dealership. They exceeded every single one of my expectations. Provided me with excellent price, rate and got me the vehicle experience as any other dealership. They exceeded every single one of my expectations. Provided me with excellent price, rate and got me the vehicle that I wanted. I left with a 2020 Dodge Ram. Thank you Roberto Cortez for your help and expert product knowledge. I have since recommended my sister and dad. I won’t go anyone else to get my vehicles. More
Moe, patrick and cody were all very nice and very informative and made sure I was able to purchase the jeep that I wanted at a price I was able to afford. If I know of anyone looking for a vehicle I informative and made sure I was able to purchase the jeep that I wanted at a price I was able to afford. If I know of anyone looking for a vehicle I will definitely recommend this dealership More
For the past 10 years, we have purchased vehicles for our catering business with this dealership. Ken Walter has been our sales person, and he has always done an outstanding job, listened and understood our catering business with this dealership. Ken Walter has been our sales person, and he has always done an outstanding job, listened and understood our needs and gave us options that work well for our fleet needs. While providing great customer service and competitive pricing. This past week, we had issues with our Promaster City Ram. The transmission was acting up. We brought the van into Ken, who worked with Tom Walker, the Service Department manager, to get us in quickly to diagnose and fix the issue. Miguel Maciel, assisted us with getting a loaner vehicle quickly, which is a must in our business. if we do not have vans to use, our business does not operate. The process took shorter than what it took us to drive down to the dealership and back. The van was fixed quickly and the whole process was fast, efficient and easy. i would recommend Ken and his team anytime, and we will continue to use his services for purchasing and servicing our fleet. More
I came in earlier this year to inquire about a car and was pleasantly surprised by a salesman named Justin. He was very pleasant and explained my options based on my budget, down to the last detail. was pleasantly surprised by a salesman named Justin. He was very pleasant and explained my options based on my budget, down to the last detail. More
Justin Green is very knowledgeable about cars and has great customer service skills. He goes the extra mile to make you feel comfortable about your purchase. great customer service skills. He goes the extra mile to make you feel comfortable about your purchase. More
I recently went to look at SUVs and fell in love with a 2019 Jeep Cherokee! Roberto Cortez was amazing and very knowledgeable about each jeep I test drove! 2019 Jeep Cherokee! Roberto Cortez was amazing and very knowledgeable about each jeep I test drove! More
I was assigned Keenan Connelly as sales person. I was surprised at his knowledge of the vehicle I purchased. Great people and great price. I got lucky they had just what I was looking for at a great pri surprised at his knowledge of the vehicle I purchased. Great people and great price. I got lucky they had just what I was looking for at a great price. I recommend this dealership for your next car or truck (in my case) buying experience. I was in and out quick. It took about an 90 minutes of my time, which included the test drive. They actually delivered the vehicle to my home the same day. More
Ken Walter and Scott Czarnik and Jorge Castenada Could not have made the process of trade in and buying new easier if they tried. Excellent service not have made the process of trade in and buying new easier if they tried. Excellent service More
Roberto was Great to work with he answered every question returned all my calls and went that extra mile to accommodate us. Thank you Roberto for professionalism and kindness returned all my calls and went that extra mile to accommodate us. Thank you Roberto for professionalism and kindness More