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Napleton's River Oaks Chrysler Dodge Jeep Ram

Lansing, IL

4.5
864 Reviews
Family owned and in business for over 50 years, Napleton's River Oaks Chrysler Jeep Dodge RAM is your Lansing source for new Chrysler, new Jeep, new Dodge, new RAM , and used cars for customers in Highland, Orland Park, and River Oaks, IL. We are conveniently located off Highways 80/94 and 294 and are solely focused on providing you with an easy and enjoyable buying experience. Our friendly, knowledgeable staff will immediately take you under their wing and ensure your satisfaction and that all your expectations before, during, and after the sale will all be exceeded. Plus, we even give customers a $100 Customer Referral Bonus for recommending their friends and family to us! No matter what step you are at in the buying process, we promise to treat you the way you deserve to be treated.
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17225 Torrence Ave

Lansing, IL

60438

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Showing 864 reviews

January 29, 2021

Roberto was very helpful during my process of buying my first car. He answered of all my questions regarding my car. I would refer Roberto to any of my friends that are interested in purchasing a car. More

by Yesenia Avila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Czarnik, Bob Gatelis, Roberto Cortez, Cody Sasek
Feb 02, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi, congratulations on your new car! It is great to hear our Staff Roberto was knowledgeable and pleasant to work with. We hope to see you again!

January 29, 2021

Justin the dealer was very professional. Amongst the other great dealers there. He took care of every need and answered every question. He is truly an outstanding person. If you want to make the process More

by mikereese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Green
Feb 02, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi, we're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!

January 28, 2021

I appreciate working with Justin he was very attentive and made sure to respond to my requests in a timely manner follow up on point making sure not to forget about me even when not in his presence weathe More

by Mrs CW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Jan 29, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi, we're happy you found our staff to be so supportive during your experience here at Napleton's River Oaks Chrysler Dodge Jeep Ram. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 28, 2021

Justin and Roberto are awesome! Super helpful and over extended themselves to make sure I got in a car that met my budget. If it wasn't for them and their manger, I’m not sure where I would be in the car More

by Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin , Roberto Ortega
Jan 29, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi Jason, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 27, 2021

They got the job done for me when I thought it was impossible, great customer service I would recommend them all. The whole team made my day. More

by Sandra Brownlow-Iyoha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Czarnik, Roberto Cortez, Cody Sasek
Jan 28, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi Sandra, we are glad to hear our team took such great care of you. We're always happy to help if you ever need anything else. Have a wonderful day!

January 23, 2021

Mo and Sergio were phenomenal they went to the extreme to help me find something that I really liked and Never rushed me awesomeness HAPPY More

by Traciedildy11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Muhsen, Sergio Esquivia
Jan 26, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 23, 2021

Bob is awesome. He found my husband one first try what car he wanted by listening to my husband. Bob understands what his customer wants. My husband has now been Bobercised. My son and I have already deal More

by Biddybel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Gatelis
Jan 26, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 20, 2021

Roberto was amazing! No pressure and easy to work with. He made my car buying experience enjoyable; not many people can say that. He knew how to work with an informed buyer. And, his follow-up has been gre More

by Angie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Ortega
Jan 22, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Congratulations on your new car, Angie! It is great to hear Roberto was knowledgeable and pleasant to work with. We hope to see you again!

January 14, 2021

Service Advisor/Manager DENISE is the best. Denise is very passionate about her job, Napleton would get more 5 stars if employee Denise was Head/Lead Service Advisor she went beyond finding the problem w More

by Miss Lizz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DENISE or DENICE
Jan 15, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Thanks for sharing your recent service experience with us! We hope you continue to choose Napleton's River Oaks Chrysler Dodge Jeep Ram as your first choice for all your vehicle needs.

January 13, 2021

Great help and wonderful service thanks to the great treatment for the guys I was able to get a 2017 grand Cherokee. Call Roberto Ortega to purchase a vehicle More

by Mario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Czarnik, Moe Muhsen, Roberto Ortega, Jorge Castaneda
Jan 15, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi, congratulations on your new car, Mario! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again! We hope you continue to choose us for all your automotive needs! Take care.

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