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Napleton's River Oaks Chrysler Dodge Jeep Ram

Lansing, IL

4.5
864 Reviews
Family owned and in business for over 50 years, Napleton's River Oaks Chrysler Jeep Dodge RAM is your Lansing source for new Chrysler, new Jeep, new Dodge, new RAM , and used cars for customers in Highland, Orland Park, and River Oaks, IL. We are conveniently located off Highways 80/94 and 294 and are solely focused on providing you with an easy and enjoyable buying experience. Our friendly, knowledgeable staff will immediately take you under their wing and ensure your satisfaction and that all your expectations before, during, and after the sale will all be exceeded. Plus, we even give customers a $100 Customer Referral Bonus for recommending their friends and family to us! No matter what step you are at in the buying process, we promise to treat you the way you deserve to be treated.
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17225 Torrence Ave

Lansing, IL

60438

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Showing 864 reviews

February 27, 2021

I would just like to say that the over all experience here was exceptional. Roberto helped me through the process patiently and efficiently. He paid close attention to my needs in order to deliver the be More

by JP27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Ortega
Mar 01, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hello, thank you so much for your feedback! Roberto and our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs. Take care!

February 27, 2021

Amazing customer service! Sergio and Cody were able to get me into my DREAM car! With a little bit of searching, they were able to get the exact Wrangler I wanted! Kept me updated throughout the whole pro More

by Rkazmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Esquivia, Cody Sasek
Mar 02, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Congratulations on your new car! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!

February 25, 2021

Justin helped with my 21 gladiator purchase. He is a remarkable salesman. Making sure my wait was comfortable and questions answered. I love my truck. Thanks Justin More

by pamelaperkins4567
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Feb 25, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Congratulations on your new car! It is great to hear Justin was knowledgeable and pleasant to work with. We hope to see you again!

February 23, 2021

I loved the atmosphere. Sergio was very informative and he is easy to talk to He made the whole buying process fun. The whole team was very and nice and professional, from the time I pulled into the lot al More

by Feefeed213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Esquivia
Feb 24, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hello there, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 11, 2021

Very helping also cares about the customers. Made me feel so welcome like family. I would always go back. He was so understanding to my needs More

by Jacqueline Hoosier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Muhsen
Feb 15, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi Jacqueline, thanks for sharing your recent service experience with us! We hope you continue to choose Napleton's River Oaks Chrysler Dodge Jeep Ram as your first choice for all your vehicle needs. Safe travels!

February 04, 2021

I had the most unexpected experience buying my Jeep Compass today. I felt I was dealing with someone who truly listened to my concerns and needs. Sergio’s welcoming energy was so powerful I felt at eas More

by emmyraines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Muhsen, Charles Woods, Kenneth Walter, Scott Czarnik, Sergio Esquivia, Cody Sasek, Jorge Castaneda
Feb 05, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi, we appreciate you choosing Napleton's River Oaks Chrysler Dodge Jeep Ram! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you! Safe travels!

February 01, 2021

The person I will like to give thanks to is Justin! From the moment I walked in, it was a blessing. I love my truck !! More

by Meranda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin greene
Feb 04, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hello Meranda, congratulations on your new vehicle! It is great to hear our Staff was knowledgeable and pleasant to work with. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

January 30, 2021

Had vehicle in for service, service advisors were able to get me in and out in a timely manner. Brad & Tom were helpful, great place to have your vehicle taken to. More

by B.M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad, Tom
Feb 02, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi, it is great to hear that we were able to get you back on the road so quickly! Thank you again for choosing Napleton's River Oaks Chrysler Dodge Jeep Ram and we hope to see you again!

January 30, 2021

I just my new jeep grand cherokee from Napleton and I loved my experience. Roberto was great to work with and stuck with me for 3 weeks until I could get everything together they needed for financing. He More

by Kasey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Ortega
Feb 02, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi Kasey, congratulations on your new car! It is great to hear our Staff Roberto was knowledgeable and pleasant to work with. We hope to see you again!

January 30, 2021

Thank you Justin!!! Thank you for taking the time out to explain and break down everything to me. Justin had exceptional customer service skills, he made sure I was happy with my decision. It took me a whil More

by Tiffany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Feb 02, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi Tiffany, we're happy you found our staff to be so supportive during your experience here at Napleton's River Oaks Chrysler Dodge Jeep Ram. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

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