Napleton's River Oaks Chrysler Dodge Jeep Ram
Lansing, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I would just like to say that the over all experience here was exceptional. Roberto helped me through the process patiently and efficiently. He paid close attention to my needs in order to deliver the be here was exceptional. Roberto helped me through the process patiently and efficiently. He paid close attention to my needs in order to deliver the best results. Will definitely recommend and return! More
Amazing customer service! Sergio and Cody were able to get me into my DREAM car! With a little bit of searching, they were able to get the exact Wrangler I wanted! Kept me updated throughout the whole pro get me into my DREAM car! With a little bit of searching, they were able to get the exact Wrangler I wanted! Kept me updated throughout the whole process! They made it so easy & quick! I couldn’t be happier! Thanks again!! More
Justin helped with my 21 gladiator purchase. He is a remarkable salesman. Making sure my wait was comfortable and questions answered. I love my truck. Thanks Justin remarkable salesman. Making sure my wait was comfortable and questions answered. I love my truck. Thanks Justin More
I loved the atmosphere. Sergio was very informative and he is easy to talk to He made the whole buying process fun. The whole team was very and nice and professional, from the time I pulled into the lot al he is easy to talk to He made the whole buying process fun. The whole team was very and nice and professional, from the time I pulled into the lot all the way up until I left in my brand new truck. More
Very helping also cares about the customers. Made me feel so welcome like family. I would always go back. He was so understanding to my needs so welcome like family. I would always go back. He was so understanding to my needs More
I had the most unexpected experience buying my Jeep Compass today. I felt I was dealing with someone who truly listened to my concerns and needs. Sergio’s welcoming energy was so powerful I felt at eas Compass today. I felt I was dealing with someone who truly listened to my concerns and needs. Sergio’s welcoming energy was so powerful I felt at ease instantly. I was able to speak openly with him without hesitation. He presented himself like a professional with the added comfort of a family member I’ve known all my life. I didn’t feel like a “number sign” for the first time in purchasing a vehicle. While waiting for the paperwork to process, I had the pleasure of speaking to Ken (another sales associate) & again experienced another profound connection. I would strongly encourage visiting Napleton in River Oaks to have your own experience. I came for a vehicle, I will continue to return and recommend this dealership because I met a TEAM that truly cares for their clients. More
Had vehicle in for service, service advisors were able to get me in and out in a timely manner. Brad & Tom were helpful, great place to have your vehicle taken to. to get me in and out in a timely manner. Brad & Tom were helpful, great place to have your vehicle taken to. More
I just my new jeep grand cherokee from Napleton and I loved my experience. Roberto was great to work with and stuck with me for 3 weeks until I could get everything together they needed for financing. He loved my experience. Roberto was great to work with and stuck with me for 3 weeks until I could get everything together they needed for financing. He really went above and beyond to make the experience pleasant and didn't make me feel the hard sale pressure that happens with car sales usually! Thanks, Roberto! More
Thank you Justin!!! Thank you for taking the time out to explain and break down everything to me. Justin had exceptional customer service skills, he made sure I was happy with my decision. It took me a whil explain and break down everything to me. Justin had exceptional customer service skills, he made sure I was happy with my decision. It took me a while to make a decision, but I appreciate Justin patience with me lol. He was very easy to talk to, funny and overall a joy to work with!!! More