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Napleton's River Oaks Chrysler Dodge Jeep Ram
Lansing, IL
864 Reviews
Family owned and in business for over 50 years, Napleton's River Oaks Chrysler Jeep Dodge RAM is your Lansing source for new Chrysler, new Jeep, new Dodge, new RAM , and used cars for customers in Highland, Orland Park, and River Oaks, IL. We are conveniently located off Highways 80/94 and 294 and are solely focused on providing you with an easy and enjoyable buying experience. Our friendly, knowledgeable staff will immediately take you under their wing and ensure your satisfaction and that all your expectations before, during, and after the sale will all be exceeded. Plus, we even give customers a $100 Customer Referral Bonus for recommending their friends and family to us! No matter what step you are at in the buying process, we promise to treat you the way you deserve to be treated.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 864 reviews
March 01, 2021
The dealership is very professional and friendly. Exceeded my expectations with trading in my vehicle and in finding a new vehicle. Will always go back Exceeded my expectations with trading in my vehicle and in finding a new vehicle. Will always go back More
by drew8456
Employees Worked With
Moe Muhsen, Roberto Cortez, Cody Sasek
March 01, 2021
This dealership is clean, family oriented and has a friendly environment. The sales people are helpful not only to customers but to each others too. friendly environment. The sales people are helpful not only to customers but to each others too. More
by tuffnavymom2
Employees Worked With
Roberto Cortez, Cody Sasek
March 01, 2021
Excellent sales team. Although service can use some improvement. Willing to work around your budget and get you the car you want and need. Been working with Roberto Cortez for years! improvement. Willing to work around your budget and get you the car you want and need. Been working with Roberto Cortez for years! More
by Valmanza22
Employees Worked With
Roberto Cortez
March 01, 2021
I cannot express my gratitude enough towards Roberto Cortez, JT and Cody! From the time I walked into the door until I left, all 3 of them maintained a level of professionalism, high energy and patience Cortez, JT and Cody! From the time I walked into the door until I left, all 3 of them maintained a level of professionalism, high energy and patience that I just can't explain. I didn't feel any pressure to purchase anything. But the guys did all they could to make sure I left with what I was happy with. Thank you guys for hiring such amazing people! More
by Demetria
Employees Worked With
JT Temsah, Roberto Cortez, Cody Sasek
March 01, 2021
Roberto was diligent in getting me a great deal and fantastic to work with. I’m now a repeat Jeep customer and highly recommended Roberto! fantastic to work with. I’m now a repeat Jeep customer and highly recommended Roberto! More
by JK
Employees Worked With
Roberto Cortez, Cody Sasek
March 01, 2021
Came to Napleton’s River oaks looking for a certain kind of vehicle Roberto had the patients to help find what I was looking for. Jorge helped me stay within the budget I needed to be in . Great team to wor of vehicle Roberto had the patients to help find what I was looking for. Jorge helped me stay within the budget I needed to be in . Great team to work with . More
by David
Employees Worked With
Roberto Cortez, Jorge Castaneda
February 28, 2021
The most important part of professional work is a person whom communicates and delivers what you need in the experience I had the pleasure with which was working with Mr.Justin thanks will refer to others a whom communicates and delivers what you need in the experience I had the pleasure with which was working with Mr.Justin thanks will refer to others and if the rating was 10 on all levels you got it !! More
by Mrs gray
Employees Worked With
Cody Sasek
February 27, 2021
I loved the whole process. The salesperson Roberto was professional and nice. Everyone followed covid protocol and wore masks. This was my first car purchase and Roberto made it easy and enjoyable. professional and nice. Everyone followed covid protocol and wore masks. This was my first car purchase and Roberto made it easy and enjoyable. More
by bmt512
Employees Worked With
Roberto Cortez, Jorge Castaneda
February 27, 2021
It’s a very nice Atmosphere, everyone is very nice. My sale person Roberto Cortez was very helpful. He made sure that I was very satisfied with my purchase before I left the dealership. sale person Roberto Cortez was very helpful. He made sure that I was very satisfied with my purchase before I left the dealership. More
by Ms.Zola
Employees Worked With
Roberto Cortez
