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Napleton's River Oaks Chrysler Dodge Jeep Ram

Lansing, IL

4.5
864 Reviews
Family owned and in business for over 50 years, Napleton's River Oaks Chrysler Jeep Dodge RAM is your Lansing source for new Chrysler, new Jeep, new Dodge, new RAM , and used cars for customers in Highland, Orland Park, and River Oaks, IL. We are conveniently located off Highways 80/94 and 294 and are solely focused on providing you with an easy and enjoyable buying experience. Our friendly, knowledgeable staff will immediately take you under their wing and ensure your satisfaction and that all your expectations before, during, and after the sale will all be exceeded. Plus, we even give customers a $100 Customer Referral Bonus for recommending their friends and family to us! No matter what step you are at in the buying process, we promise to treat you the way you deserve to be treated.
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17225 Torrence Ave

Lansing, IL

60438

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Showing 864 reviews

March 15, 2021

Greetings, I purchased a Kia Soul 2020 on February 4th and my salesperson was Roberto. Roberto displayed exceptional customer service and professionalism well making me feel comfortable as I made such an More

by Yashrader
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Cortez, Jorge Castaneda
Mar 16, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Yashrader, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

Mar 16, 2021 -

Yashrader responded

You're welcome. Have a safe and peaceful evening.

March 13, 2021

This place has helped my family out for years! This dealership and its staff made the transition from a lease to buying so easy and painless. Ken Walter, Ray Czarnik, Scott Czarnik , Mo Muhsen Andy Cod More

by Louie D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Czarnik, Moe Muhsen, Kenneth Walter, Scott Czarnik, Cody Sasek
Mar 15, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Napleton's River Oaks Chrysler Dodge Jeep Ram! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 06, 2021

amazing!! i love the new car!! everyone was really welcoming and nice!!:) very very nice staff and i was in and out quick!! would totally recommend. More

by madelinekinzer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Muhsen, Roberto Cortez, Cody Sasek
Mar 07, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

March 05, 2021

I had a sales Professional named Jay Songero and he wouldn’t let me test drive nor see a Dodge Charger due to a prejudice. I was given a son story about how other people only come to test drive or have More

by durman1921
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jay Songero
Mar 08, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hello, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please reach out to us at (708) 474-2300 so we can discuss the details of your visit in hopes of restoring your confidence back in our dealership.

March 04, 2021

My first time buying a car and I couldn’t have had a greater experience! The team here at napleton in lansing IL are great people and made me feel comfortable throughout the whole entire process!! Would More

by Laboyangel10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Ortega, Roberto Cortez, Jorge Castaneda
Mar 05, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We will be sure to pass along the kind words to the entire team. We hope to see you again!

March 03, 2021

Keenan made the whole process so easy for me it took any anxiety I had about purchasing a new car. With such a big purchase he was such a great person to deal with. More

by Jakerthompson123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keenan, Ray Czarnik, Scott Czarnik
Mar 05, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Jake, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know Keenan was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

March 03, 2021

Keenan and Scott were top notch with everything they did. Best experience at a car dealership I have ever encountered. I will ensure friends and family go to Napleton because of them. More

by Kk023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keenan Connelly, Scott Czarnik
Mar 05, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hello there, thank you so much for your feedback! Keenan, Scott and our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 01, 2021

Justin was real cool worked with me to get me what I wanted... Made everything clear and was easy to talk to I’ll definitely be back... More

by rgillespie93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Mar 03, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

We strive for a high level of customer satisfaction in all aspects of our dealership. Please don't hesitate to reach out if there's anything additional we can do for you.

March 01, 2021

This is the fourth Jeep my wife and I have purchased or leased from Napleton River Oaks Chrysler Dodge Jeep Ram since 2015. We have always received great service and fair deals. Moe Mushen, Cody Sasek, Rob More

by Tland12330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Muhsen, Roberto Cortez, Cody Sasek, Jorge Castaneda
Mar 03, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Thanks for your great review, and for giving our dealership such a high star rating! If you have any further questions, please give us a call. We're always happy to help!

March 01, 2021

We highly recommended this dealership! There very kind, friendly and professional.. Sales professionals aren’t too pushy. Justin was efficient during our sales process and will work with him again in near More

by Taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Mar 03, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi Taylor, thank you so much for your positive comments about Napleton's River Oaks Chrysler Dodge Jeep Ram! If you have any further questions, please give us a call. We're always happy to help!

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