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Napleton's River Oaks Chrysler Dodge Jeep Ram

Lansing, IL

4.5
864 Reviews
Family owned and in business for over 50 years, Napleton's River Oaks Chrysler Jeep Dodge RAM is your Lansing source for new Chrysler, new Jeep, new Dodge, new RAM , and used cars for customers in Highland, Orland Park, and River Oaks, IL. We are conveniently located off Highways 80/94 and 294 and are solely focused on providing you with an easy and enjoyable buying experience. Our friendly, knowledgeable staff will immediately take you under their wing and ensure your satisfaction and that all your expectations before, during, and after the sale will all be exceeded. Plus, we even give customers a $100 Customer Referral Bonus for recommending their friends and family to us! No matter what step you are at in the buying process, we promise to treat you the way you deserve to be treated.
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17225 Torrence Ave

Lansing, IL

60438

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Showing 864 reviews

April 06, 2021

I had an amazing visit at Napleton’s River Oaks. Roberto was very accommodating and did an amazing job helping us out! I walked out very happy with my purchase! I would highly recommend going there and I w More

by kayla dombrowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Muhsen, Roberto Cortez, Cody Sasek
Apr 07, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Kayla, thank you for your support! We're happy Roberto could help. We hope you continue to choose us for all your automotive needs. Take care!

April 06, 2021

Top of the line dealership, great customer service and top notch customer care. Easy to deal with and very informative, not pushy or misleading. Great buying experience More

by Juliegmiterek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Muhsen, Roberto Cortez, Jorge Castaneda
Apr 07, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Julie, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

Apr 08, 2021 -

Juliegmiterek responded

Thank you, excellent shopping experience

April 05, 2021

I am very excited about my 2021 Jeep Cherokee, it has everything I wanted. Mo Roberto and Jorge are awesome they are like family. They are always kind and smiling. Thank you Napelton Jeep. You guys are More

by brookssharon71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Muhsen, Roberto Cortez, Jorge Castaneda
Apr 07, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Napleton's River Oaks Chrysler Dodge Jeep Ram! We hope you continue to choose us for all your automotive needs! Take care!

April 02, 2021

Making a decision about buying a vehicle is sometimes stressful depending upon the people who you encounter at the dealership. Luckily for me I've been fortunate to have worked with Cody Sasek in the pa More

by Lorenzo Crowther
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Cortez, Cody Sasek
Apr 04, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi Lorenzo, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

April 01, 2021

Hi my name is Vel , I went in to purchase a jeep grand Cherokee, Justin was the best he was very professional . I would definitely recommend people to go to this dealership they are great overall professi More

by Vel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin, Cody Sasek
Apr 04, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi Vel, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

April 01, 2021

My experience with Keenan was amazing! I love how determined Keenan was to find me exactly what I was looking for. To be honest after going to dealer after dealer I didn’t think I would actually find More

by Wilsonsonya947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kennan
Apr 04, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

March 30, 2021

Worked with Roberto Ortega and Roberto Cortez to buy a 2016 Jeep Cherokee Trailhawk. They made the buying experience a pleasure. I would recommend them to anyone that is looking for a car. They were knowl More

by tyr1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Ortega, Roberto Cortez, Jorge Castaneda
Mar 31, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Ty, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review and kind words about Roberto and the team. We hope you continue to choose us for all your automotive needs! Take care!

March 27, 2021

I had an exceptional customer service experience and am thankful for all members of the service team, especially Jake Zieman who worked directly with me. This will be my new service home. Thank you all so More

by Ms. Mary Mc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Zieman
Mar 29, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hello Mary, thank you for your kind review; we are happy to pass along your comments to Jake here at Napleton's River Oaks Chrysler Dodge Jeep Ram! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 25, 2021

I just purchased a 2021 Dodge Durango Hellcat. It was a special order and Ken Walter, my salesman, updated me daily. Mo Muhsen and Ray Czarnik the owners were awesome. Angela Allard in Finance was the best More

by 710 Horsepower
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Czarnik, Moe Muhsen, Bob Gatelis, Kenneth Walter
Mar 26, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hello there, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

March 19, 2021

This is a great dealership to purchase a vehicle. Jay Songero assisted with my purchase and he was very professional. The staff was great also. More

by ctillman22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tierney, Jay Songero, Jorge Castaneda
Mar 20, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

We strive for a high level of customer satisfaction in all aspects of our dealership. Please don't hesitate to reach out if there's anything additional we can do for you.

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