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Napleton's River Oaks Chrysler Dodge Jeep Ram

Lansing, IL

4.5
864 Reviews
Family owned and in business for over 50 years, Napleton's River Oaks Chrysler Jeep Dodge RAM is your Lansing source for new Chrysler, new Jeep, new Dodge, new RAM , and used cars for customers in Highland, Orland Park, and River Oaks, IL. We are conveniently located off Highways 80/94 and 294 and are solely focused on providing you with an easy and enjoyable buying experience. Our friendly, knowledgeable staff will immediately take you under their wing and ensure your satisfaction and that all your expectations before, during, and after the sale will all be exceeded. Plus, we even give customers a $100 Customer Referral Bonus for recommending their friends and family to us! No matter what step you are at in the buying process, we promise to treat you the way you deserve to be treated.
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17225 Torrence Ave

Lansing, IL

60438

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Showing 864 reviews

April 17, 2021

The service was great the sales person was very informative I couldnt ask for no better service than what I received today I will refer all my family and friends and will shall return More

by Keanap01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Esquivia
Apr 19, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Napleton's River Oaks Chrysler Dodge Jeep Ram! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

April 17, 2021

First time customers, long time car buyers.Entered with First time customers, long time car buyers. Entered with car a serious buyers attitude. Then met Roberto, who by the time we left, felt like he was More

by Lakebookbob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, we forgot the great finance lady's name, Bob Gatelis, Roberto Cortez
Apr 19, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Napleton's River Oaks Chrysler Dodge Jeep Ram! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 15, 2021

Great dealership to buy from. No price haggling and was willing to take care of a broken LED strip without issue. Keenan was a great salesperson to work with. More

by Steve M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keenan
Apr 19, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi Steve, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 14, 2021

Great place to buy a car! Wouldn’t mind taking them out for some shots! Overall, best buying experience i ever had! Thank you guys More

by saraherna295
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Esquivia, Jorge Castaneda
Apr 16, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Sarah, thank you for your positive review. We're glad to hear that you found our team here at Napleton's River Oaks Chrysler Dodge Jeep Ram so helpful in the purchase of your new car. We hope you continue to choose us for all your automotive needs. Take care!

April 06, 2021

Hi, I'm Andreah, and I was helped by Roberto and Jorge. Going through the process of purchasing a vehicle can be lengthy, and overwhelming. Thankfully, being helped by those two made the process so much ea More

by Andreah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Cortez, Jorge Castaneda
Apr 07, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi Andreah, thank you for your kind review; we are happy to pass along your comments to the team here at Napleton's River Oaks Chrysler Dodge Jeep Ram! We hope you continue to choose us for all your automotive needs! Take care!

April 06, 2021

I bought my first Compass with the help of Roberto Cortez, I was completely satisfied, so when it was time for another car of course I spoke to Roberto and yes I was completely satisfied again, I was More

by Abaggiani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t recall the finance guy’s name but he was very professional , Roberto Cortez
Apr 07, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hello there, thank you for your support! We're happy Roberto could help. We hope you continue to choose us for all your automotive needs! Take care!

April 06, 2021

I got Excellent service from Roberto, he was very knowledgeable about the cars he had instock and he also found exactly what I wanted in another location I would definitely recommend this dealership More

by rchatman76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Muhsen, Omar Colon, Bob Gatelis, Eric Littleton, Mike Tierney, Scott Czarnik, Roberto Cortez, Cody Sasek, Tiffany Browning, Jorge Castaneda
Apr 07, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Napleton's River Oaks Chrysler Dodge Jeep Ram! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

April 06, 2021

Wanted to buy a Dodge Journey and Roberto Ortega was very helpful with us. He was very kind and courteous, he answered all of our questions, highly recommended! More

by Amalia
Recommend Dealer
Yes
Employees Worked With
Roberto Ortega
Apr 07, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi Amalia, thank you for your kind review; we are happy to pass along your comments to the team here at Napleton's River Oaks Chrysler Dodge Jeep Ram! Thanks for the recommendation, and have an amazing day!

April 06, 2021

Called Napleton’s and Roberto Cortez was very informative on a Dodge Journey my husband wanted to buy. He is so nice and friendly, highly recommended! More

by Amalia
Recommend Dealer
Yes
Employees Worked With
Roberto Cortez
Apr 07, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi Amalia, thank you for your kind review; we are happy to pass along your comments to the team here at Napleton's River Oaks Chrysler Dodge Jeep Ram! Thanks for the recommendation, and have an amazing day!

April 06, 2021

This dealership was the easiest experience of buying a car ever they are very fare and work with you!!! Everything was very smooth!!! Highly recommend Roberto to work with he was our salesman!!! Mike is a More

by CrossMom3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tierney, Roberto Cortez, Cody Sasek
Apr 07, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hello there, thank you so much for your feedback! Mike, Cody and our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again. Take care!

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