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Napleton's River Oaks Chrysler Dodge Jeep Ram
Lansing, IL
864 Reviews
Family owned and in business for over 50 years, Napleton's River Oaks Chrysler Jeep Dodge RAM is your Lansing source for new Chrysler, new Jeep, new Dodge, new RAM , and used cars for customers in Highland, Orland Park, and River Oaks, IL. We are conveniently located off Highways 80/94 and 294 and are solely focused on providing you with an easy and enjoyable buying experience. Our friendly, knowledgeable staff will immediately take you under their wing and ensure your satisfaction and that all your expectations before, during, and after the sale will all be exceeded. Plus, we even give customers a $100 Customer Referral Bonus for recommending their friends and family to us! No matter what step you are at in the buying process, we promise to treat you the way you deserve to be treated.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 864 reviews
May 24, 2021
My experience at this location was excellent. Keenan did a great job of touring the car for me and letting me know every detail of the car and was a huge help in making my final decision: I am very glad to a great job of touring the car for me and letting me know every detail of the car and was a huge help in making my final decision: I am very glad to have purchased my new car from Napleton's River Oaks Chrysler Dodge Jeep Ram. Ray was also a huge help in the process. More
by dbmurphy123
Employees Worked With
Keenan Connelly , Ray Czarnik
May 22, 2021
False infoDuring finance time i clearly asked is it flat False info During finance time i clearly asked is it flat rate interest or simple deductable I paid lots of interest to US bank with A plus credit False info During finance time i clearly asked is it flat rate interest or simple deductable I paid lots of interest to US bank with A plus credit More
by Hvacr
Employees Worked With
Jesus Torres, Cody Sasek
May 21, 2021
Very nice and friendly place to conduct business, All the staff was pleasant and down to Earth, Sells team and managers were very professional, they have great quality vehicles there. Some at a reason the staff was pleasant and down to Earth, Sells team and managers were very professional, they have great quality vehicles there. Some at a reasonable price. More
by Reese
Employees Worked With
Ray Czarnik, Moe Muhsen, Bob Gatelis, Eric Littleton, Mike Tierney, Roberto Ortega, Tiffany Browning, Jorge Castaneda
May 21, 2021
Great contact with sales to get my new ride smooth and easy. They had the car I needed and made the transition from my lease to own a new vehicle super simple. She's rep Keenan was informative and accessi easy. They had the car I needed and made the transition from my lease to own a new vehicle super simple. She's rep Keenan was informative and accessible with all my questions and concerns. More
by Kessa1116
Employees Worked With
Keenan
May 18, 2021
This was definitely a great experience. Everyone was warm and welcoming. I despise going to dealerships but there was no problems and no pressure. Will definitely return for future purchases. and welcoming. I despise going to dealerships but there was no problems and no pressure. Will definitely return for future purchases. More
by K. Johnson
Employees Worked With
Keenan, Scott Czarnik
May 17, 2021
I AM ONE HAPPY CAMPER...GOT A BEAUTIFUL 2021 GRAND CHEROKEE WITH NO ISSUES, NO HARD SELL, JUST SMILES AND A TERRIFIC PRICE. LOVE THE NAPLETON GUYS, CHEROKEE WITH NO ISSUES, NO HARD SELL, JUST SMILES AND A TERRIFIC PRICE. LOVE THE NAPLETON GUYS, More
by JJBBYS
Employees Worked With
Ray Czarnik, Moe Muhsen, Bob Gatelis, Scott Czarnik, Roberto Cortez, Jorge Castaneda
May 13, 2021
I took my car to get serviced for the check engine light and not even a month later it was back on. I took it back and they said all I needed was an oil change. Not even a hour after leaving the lot the che and not even a month later it was back on. I took it back and they said all I needed was an oil change. Not even a hour after leaving the lot the check engine light was back on. (I really think they just cut the light off and didn’t even check it) so I took it back the next day and they kept it over night to tell me that it needs and oil cooler for $700. And the customer service is poor. The person they had over my case, I was told he takes 3 hour breaks and just disappear periodically during the day. I was sitting in the office for 5 hours before finally asking can I get an update on my care. They are terrible and I don’t recommend you get your car serviced here More
by Malissa
Employees Worked With
Aric
May 06, 2021
The service was fast and got the best possible deal. This is my third vehicle purchased from here and I would recommend everyone to come here. is my third vehicle purchased from here and I would recommend everyone to come here. More
by Hector
Employees Worked With
Roberto Ortega, Cody Sasek
May 06, 2021
Wonderful people and great experience overall. Everyone was extremely friendly even employees that I did not directly work with. Thank you all for making this purchase a positive experience. was extremely friendly even employees that I did not directly work with. Thank you all for making this purchase a positive experience. More
by TiffanyPro
Employees Worked With
Roberto Cortez, Jorge Castaneda
May 04, 2021
Roberto Cortez & Cody Sasek were wonderful to work with!! They understood my urgent need & got it done!!! They made a tricky transaction go as smooth as possible. I had been to two dealerships before an no o They understood my urgent need & got it done!!! They made a tricky transaction go as smooth as possible. I had been to two dealerships before an no one was able to help. Thank you Roberto and Cody!! I am loving my new Chrysler Pacifica! More
by JessM
Employees Worked With
Roberto Cortez, Cody Sasek
