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Napleton's River Oaks Chrysler Dodge Jeep Ram

Lansing, IL

4.5
864 Reviews
Family owned and in business for over 50 years, Napleton's River Oaks Chrysler Jeep Dodge RAM is your Lansing source for new Chrysler, new Jeep, new Dodge, new RAM , and used cars for customers in Highland, Orland Park, and River Oaks, IL. We are conveniently located off Highways 80/94 and 294 and are solely focused on providing you with an easy and enjoyable buying experience. Our friendly, knowledgeable staff will immediately take you under their wing and ensure your satisfaction and that all your expectations before, during, and after the sale will all be exceeded. Plus, we even give customers a $100 Customer Referral Bonus for recommending their friends and family to us! No matter what step you are at in the buying process, we promise to treat you the way you deserve to be treated.
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17225 Torrence Ave

Lansing, IL

60438

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Showing 864 reviews

August 23, 2021

Justin was the best car salesman we’ve encountered in along time. Awesome job! More

by P.T.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Green
Aug 26, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi, We are happy to pass along your comments to Justin at Napleton's River Oaks Chrysler Dodge Jeep Ram! We hope you continue to choose us for all your automotive needs! Take care!

August 08, 2021

Justin was very professional and knowledgeable about the vehicle I purchased. He helped me and my wife get new vehicles. I definitely would recommend going there and letting Justin help you. A huge thank yo More

by Erik Kimbrough
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Aug 13, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hello Erik, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

August 07, 2021

JUSTIN IS ABSOLUTELY AMAZING. He didn’t rush me but took his time To make sure I understood everything I need to know about the van I bought. He is sooo kind and sweet. I was pleasantly surprised that the S More

by renell_patrice
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Woods, Jorge Castaneda
Aug 07, 2021 -

renell_patrice responded

When you come here….just ask for JUSTIN!!! HE WILL TAKE CARE OF YOU!!!!!!!

August 07, 2021

Mike the service manager an Joshua are very straightforward and good guys to work with, on time service nothing more nothing less , just Great service More

by emmitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Cash
Aug 18, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi Emmitt, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

August 05, 2021

Very nice professional friendly and clean facility. Greeted by friendly staff who is able to answer all questions and is helpful in assisting you in determining the best vehicle for your needs More

by Brenda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sundae Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Castaneda
Aug 05, 2021 -

Brenda responded

Thank you Sundae for your assistant in purchasing my leased vehicle. You are phenomenal!

August 04, 2021

I WAS THERE LAST SATURDAY, IN 2 HOURS GOT EVERYTHING DONE. THE WHOLE TEAM THERE WAS GREAT....... THANK YOU EVERY MUCH... FROM ME AND MY WIFE.... More

by eddie.spears
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RAY AND CODY, Ray Czarnik, Roberto Ortega, Roberto Cortez
Aug 23, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

We're glad to hear our Staff took such great care of you, Eddie! We hope we can continue to be of service to you down the road!

August 04, 2021

I am surprised to see such good reviews, unfortunately mine is not! First off I was forced to come from another state to shop because the dealership would not let me do the negotiations electronically, th More

by michaelproce
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roberto Ortega
Aug 23, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi Michael, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (708) 474-2300 and we will do our best to make this better.

August 03, 2021

I wanted a 2021 Jeep Renegade but wasn't clear or what trim or model. Justin took his time figuring out what I wanted/needed and made sure that I was only paying for that. He even took the extra step of f More

by Jess
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Green, Bob Gatelis, Cody Sasek
Aug 19, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

We're glad to hear our Staff took such great care of you, Jess! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Take care!

July 25, 2021

The best vehicle buying experience I have ever had. The General Manager/Salesman could not have been more helpful in my purchase of a 2022 Ram 1500 Limited 10th Anniversary Edition They were awesome and More

by DrJames
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moe Muhsen
Jul 26, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Congratulations on your new car, Drjames! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again! We hope you continue to choose us for all your automotive needs! Take care!

July 19, 2021

I just took delivery of a 2021 Grand Cherokee and Mo, Patrick, Sergio and Cody continue to exceed my expectations. I have had the distinct pleasure of working with them over the last ten years which is More

by mikekunze
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Czarnik, Moe Muhsen, Sergio Esquivia, Cody Sasek, Jorge Castaneda
Jul 21, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

Jul 21, 2021 -

mikekunze responded

You guys are awesome.

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