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Napleton's River Oaks Chrysler Dodge Jeep Ram
Lansing, IL
864 Reviews
Family owned and in business for over 50 years, Napleton's River Oaks Chrysler Jeep Dodge RAM is your Lansing source for new Chrysler, new Jeep, new Dodge, new RAM , and used cars for customers in Highland, Orland Park, and River Oaks, IL. We are conveniently located off Highways 80/94 and 294 and are solely focused on providing you with an easy and enjoyable buying experience. Our friendly, knowledgeable staff will immediately take you under their wing and ensure your satisfaction and that all your expectations before, during, and after the sale will all be exceeded. Plus, we even give customers a $100 Customer Referral Bonus for recommending their friends and family to us! No matter what step you are at in the buying process, we promise to treat you the way you deserve to be treated.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 864 reviews
September 15, 2021
Bob "Gator" Gatelis was awesome to work with! He is extremely knowledgeable, honest and transparent. The day i came to get my jeep Bob made sure I was happy with everything on the vehicle and showed m extremely knowledgeable, honest and transparent. The day i came to get my jeep Bob made sure I was happy with everything on the vehicle and showed me all of the different features and how to use them before I drove off the lot. Great place, would definitely recommend! More
by Lene
Employees Worked With
Bob Gatelis
September 14, 2021
My name is Mario. I took my vehicle for service for the first time there and I had a very very great experience. Everyone seems super nice and very professional. My service adviser Mr. Michael Jannotta alo first time there and I had a very very great experience. Everyone seems super nice and very professional. My service adviser Mr. Michael Jannotta along with Mrs. Heba were very professional from the moment i step in the shop. They kept me inform of everything that was being done to my truck. They were able to take care the issue right there on the spot. Thank you guys again. More
by mario
Employees Worked With
Michael Jannotta and Heba (service dept)
September 09, 2021
Our salesman Roberto was very nice to work with. He was very professional, courteous and knowledgeable. I am very pleased with the van I purchased and the deal that was offered to me. The total experience very professional, courteous and knowledgeable. I am very pleased with the van I purchased and the deal that was offered to me. The total experience was great. A total team effort from the whole staff. More
by Tom Scheel
Employees Worked With
Ray Czarnik, Bob Gatelis, Roberto Ortega, Scott Czarnik, Jorge Castaneda
August 31, 2021
Sales agent Sergio was awesome he helped me pick the perfect car for my family and I. I would definitely recommend shopping at Napleton River Oaks Chrysler! perfect car for my family and I. I would definitely recommend shopping at Napleton River Oaks Chrysler! More
by LHall
Employees Worked With
Scott Czarnik, Sergio Esquivia
August 30, 2021
I was not completely satisfied with the service on my 2018 Dodge Durango. I found a couple issues a week after i bought the vehicle. The service department seems to not want to fix the fog light that was 2018 Dodge Durango. I found a couple issues a week after i bought the vehicle. The service department seems to not want to fix the fog light that was out. I also had a issue with a check engine light that they did fix. Overall my issue is with the fog light they wouldn’t fix for whatever reason More
by avantk66
Employees Worked With
JT Temsah
August 30, 2021
Justin Green was the best salesman I’ve encountered in a long time.. He took his time and made sure he went the extra mile to get me into a vehicle.. Highly Recommended!!! Thanks Justin!! long time.. He took his time and made sure he went the extra mile to get me into a vehicle.. Highly Recommended!!! Thanks Justin!! More
by Carlboozer8
Employees Worked With
Justin Green
August 27, 2021
My experience was easy and seamless. They understood exactly what I was looking for and made it happen. They put a lot of work before I even arrived to make sure I was in, out, and happily on my way in exactly what I was looking for and made it happen. They put a lot of work before I even arrived to make sure I was in, out, and happily on my way in a new vehicle with everything we discussed upfront. More
by JS_10
Employees Worked With
Ray Czarnik, Charles Woods, Scott Czarnik
August 24, 2021
Great Salesman Great Personality Work very well with the Customer Definitely will recommend to family and friends Also made sure I understood everything that was going on Knowing I’m a first time Buyer Customer Definitely will recommend to family and friends Also made sure I understood everything that was going on Knowing I’m a first time Buyer More
by td_strong@yahoo.com
Employees Worked With
Justin Green
