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Napleton's River Oaks Chrysler Dodge Jeep Ram
Lansing, IL
857 Reviews
Family owned and in business for over 50 years, Napleton's River Oaks Chrysler Jeep Dodge RAM is your Lansing source for new Chrysler, new Jeep, new Dodge, new RAM , and used cars for customers in Highland, Orland Park, and River Oaks, IL. We are conveniently located off Highways 80/94 and 294 and are solely focused on providing you with an easy and enjoyable buying experience. Our friendly, knowledgeable staff will immediately take you under their wing and ensure your satisfaction and that all your expectations before, during, and after the sale will all be exceeded. Plus, we even give customers a $100 Customer Referral Bonus for recommending their friends and family to us! No matter what step you are at in the buying process, we promise to treat you the way you deserve to be treated.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 857 reviews
August 24, 2021
Great Salesman Great Personality Work very well with the Customer Definitely will recommend to family and friends Also made sure I understood everything that was going on Knowing I’m a first time Buyer Customer Definitely will recommend to family and friends Also made sure I understood everything that was going on Knowing I’m a first time Buyer More
by td_strong@yahoo.com
Employees Worked With
Justin Green
August 08, 2021
Justin was very professional and knowledgeable about the vehicle I purchased. He helped me and my wife get new vehicles. I definitely would recommend going there and letting Justin help you. A huge thank yo vehicle I purchased. He helped me and my wife get new vehicles. I definitely would recommend going there and letting Justin help you. A huge thank you to Justin. More
by Erik Kimbrough
Employees Worked With
Justin
August 07, 2021
Mike the service manager an Joshua are very straightforward and good guys to work with, on time service nothing more nothing less , just Great service straightforward and good guys to work with, on time service nothing more nothing less , just Great service More
by emmitt
Employees Worked With
Joshua Cash
August 07, 2021
JUSTIN IS ABSOLUTELY AMAZING. He didn’t rush me but took his time To make sure I understood everything I need to know about the van I bought. He is sooo kind and sweet. I was pleasantly surprised that the S his time To make sure I understood everything I need to know about the van I bought. He is sooo kind and sweet. I was pleasantly surprised that the Staff was very nice. Usually when I go to purchase a car at the dealerships, I go in happy, but leave MAD, but the staff was actually very pleasant and extremely helpful❤️ More
by renell_patrice
Employees Worked With
Charles Woods, Jorge Castaneda
August 05, 2021
Very nice professional friendly and clean facility. Greeted by friendly staff who is able to answer all questions and is helpful in assisting you in determining the best vehicle for your needs Greeted by friendly staff who is able to answer all questions and is helpful in assisting you in determining the best vehicle for your needs More
by Brenda
August 04, 2021
I WAS THERE LAST SATURDAY, IN 2 HOURS GOT EVERYTHING DONE. THE WHOLE TEAM THERE WAS GREAT....... THANK YOU EVERY MUCH... FROM ME AND MY WIFE.... DONE. THE WHOLE TEAM THERE WAS GREAT....... THANK YOU EVERY MUCH... FROM ME AND MY WIFE.... More
by eddie.spears
Employees Worked With
RAY AND CODY, Ray Czarnik, Roberto Ortega, Roberto Cortez
August 04, 2021
I am surprised to see such good reviews, unfortunately mine is not! First off I was forced to come from another state to shop because the dealership would not let me do the negotiations electronically, th mine is not! First off I was forced to come from another state to shop because the dealership would not let me do the negotiations electronically, that said I traveled there today, met with Robert who was very pleasant, however when my trade was evaluated, I was so low balled my groin ached. My vehicle with the mileage is selling for 13600 and I was offered 9500, with no negotiable effect, even after showing another offer fro a certified Dodge/Jeep dealership. What makes me feel more insulted was upon arrival I was greeted by the GM-or owner, guaranteeing my satisfaction personally, however the was the first time I seen him and the last. Sorry to darken all the good reviews, I guess is you enter with low expectations you will be satisfied. More
by michaelproce
Employees Worked With
Roberto Ortega
