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Napleton's River Oaks Chrysler Dodge Jeep Ram
Lansing, IL
864 Reviews
Family owned and in business for over 50 years, Napleton's River Oaks Chrysler Jeep Dodge RAM is your Lansing source for new Chrysler, new Jeep, new Dodge, new RAM , and used cars for customers in Highland, Orland Park, and River Oaks, IL. We are conveniently located off Highways 80/94 and 294 and are solely focused on providing you with an easy and enjoyable buying experience. Our friendly, knowledgeable staff will immediately take you under their wing and ensure your satisfaction and that all your expectations before, during, and after the sale will all be exceeded. Plus, we even give customers a $100 Customer Referral Bonus for recommending their friends and family to us! No matter what step you are at in the buying process, we promise to treat you the way you deserve to be treated.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 864 reviews
November 01, 2021
WORLD CLASS CUSTOMER SERVICE EXPERIENCE!!! JUSTIN GREEN TOOK REAL GOOD CARE OF ME!!! HE SHOULD BE A VP. TOOK REAL GOOD CARE OF ME!!! HE SHOULD BE A VP. More
by renell40
Employees Worked With
Other Employees :
Adam Muhammad, Anthony Smith, Charles Woods, Jay Songero, Roberto Ortega, Scott Czarnik, Cody Sasek, Jorge Castaneda
October 13, 2021
I had a great experience today with Edward Sanders. He made the process of trading in my car effortless and smooth. I will definitely be recommending him and Napleton River Oaks to the rest of friends and made the process of trading in my car effortless and smooth. I will definitely be recommending him and Napleton River Oaks to the rest of friends and family. More
by andersonnicole36
October 10, 2021
Purchased a Tahoe from JT at napelton river oaks. Couldn’t be happier with how my wife and I were treated! It was just as jt had described and we are glad we made the 3 hour trip to check it out. Couldn’t be happier with how my wife and I were treated! It was just as jt had described and we are glad we made the 3 hour trip to check it out. More
by Mossyoakram
Employees Worked With
Tj Temsah
October 09, 2021
Professional & accommodating staff.The work was Professional & accommodating staff. The work was performed quickly & competently. It’s the only dealership that I give my business to. Professional & accommodating staff. The work was performed quickly & competently. It’s the only dealership that I give my business to. More
by Mikki
Employees Worked With
Do not recall
October 01, 2021
First class treatment from the crew at Napeltons. Big thanks to Charles Mikey T Angie and Eric for the great deal. You will earn our business every time. Thanks again you all are awesome. thanks to Charles Mikey T Angie and Eric for the great deal. You will earn our business every time. Thanks again you all are awesome. More
by Cdoc0420
Employees Worked With
Eric Littleton, Mike Tierney, Charles Woods
September 30, 2021
Great customer care and quick car service. Friendly employees. Andrez rodriguez was provided a great deal when it when it came to oil change and tire rotation. Provided a free car detail. And porter An employees. Andrez rodriguez was provided a great deal when it when it came to oil change and tire rotation. Provided a free car detail. And porter Andrew Rodriguez did a great job with his detail. He even went as far as checking my tire pressure. More
by Gino
Employees Worked With
Andrez Rodriguez, Andrew Rodriguez
September 25, 2021
I highly recommend this place sales and service are exceptional. Good people to deal with I have been going there for over 3 years and wouldn't go anywhere else .. keep it up.. exceptional. Good people to deal with I have been going there for over 3 years and wouldn't go anywhere else .. keep it up.. More
by Matthew
Employees Worked With
Steve hyche
September 25, 2021
Purchased my first jeep here. And the sales staff was great when I came in for my first oil change I was prepared to sit and wait. But as I can see the place was very busy so they offered to take me hom great when I came in for my first oil change I was prepared to sit and wait. But as I can see the place was very busy so they offered to take me home and pick me up. 45 min later I get a call it was all done when I got there my jeep was washed and vacuumed. I give this place 5 stars. And will be doing all future service visit here only thank u again napleton More
by Idaly
Employees Worked With
Josh cash
September 18, 2021
I brought my 2017 Chrysler 300 in for a service oil change when the technician got finished with my oil change and when I drove off down the street my car started to smoke I immediately turn off the en change when the technician got finished with my oil change and when I drove off down the street my car started to smoke I immediately turn off the engine, the oil from the oil filter was rushing out all over my engine. I called Napleton and they had to tow my car in More
by doss1671
Employees Worked With
Heba hanieh
