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Napleton's River Oaks Chrysler Dodge Jeep Ram

Lansing, IL

4.5
857 Reviews
Family owned and in business for over 50 years, Napleton's River Oaks Chrysler Jeep Dodge RAM is your Lansing source for new Chrysler, new Jeep, new Dodge, new RAM , and used cars for customers in Highland, Orland Park, and River Oaks, IL. We are conveniently located off Highways 80/94 and 294 and are solely focused on providing you with an easy and enjoyable buying experience. Our friendly, knowledgeable staff will immediately take you under their wing and ensure your satisfaction and that all your expectations before, during, and after the sale will all be exceeded. Plus, we even give customers a $100 Customer Referral Bonus for recommending their friends and family to us! No matter what step you are at in the buying process, we promise to treat you the way you deserve to be treated.
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17225 Torrence Ave

Lansing, IL

60438

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Showing 857 reviews

September 25, 2021

I highly recommend this place sales and service are exceptional. Good people to deal with I have been going there for over 3 years and wouldn't go anywhere else .. keep it up.. More

by Matthew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve hyche
Sep 27, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi Matthew, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

September 25, 2021

Purchased my first jeep here. And the sales staff was great when I came in for my first oil change I was prepared to sit and wait. But as I can see the place was very busy so they offered to take me hom More

by Idaly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh cash
Sep 27, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

September 18, 2021

I brought my 2017 Chrysler 300 in for a service oil change when the technician got finished with my oil change and when I drove off down the street my car started to smoke I immediately turn off the en More

by doss1671
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Heba hanieh
Sep 23, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi, we are so disappointed to learn of this situation you have described. Please contact our Manager at (708) 474-2300 so that we may ensure your experiences with our dealership are more pleasant moving forward.

Sep 23, 2021 -

doss1671 responded

I’m scared to get service from y’all, I could of lock my engine up

September 15, 2021

Bob "Gator" Gatelis was awesome to work with! He is extremely knowledgeable, honest and transparent. The day i came to get my jeep Bob made sure I was happy with everything on the vehicle and showed m More

by Lene
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Gatelis
Sep 17, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi Lene, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 14, 2021

My name is Mario. I took my vehicle for service for the first time there and I had a very very great experience. Everyone seems super nice and very professional. My service adviser Mr. Michael Jannotta alo More

by mario
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Jannotta and Heba (service dept)
Sep 17, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi Mario, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Sep 17, 2021 -

mario responded

I will deff be coming back to you guys. Thanks again.

September 09, 2021

Our salesman Roberto was very nice to work with. He was very professional, courteous and knowledgeable. I am very pleased with the van I purchased and the deal that was offered to me. The total experience More

by Tom Scheel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Czarnik, Bob Gatelis, Roberto Ortega, Scott Czarnik, Jorge Castaneda
Sep 09, 2021 -

Tom Scheel responded

Great job by all

August 31, 2021

Sales agent Sergio was awesome he helped me pick the perfect car for my family and I. I would definitely recommend shopping at Napleton River Oaks Chrysler! More

by LHall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Czarnik, Sergio Esquivia
Sep 02, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Napleton's River Oaks Chrysler Dodge Jeep Ram so helpful in the purchase of your new vehicle. Thanks again for the recommendation, and have an amazing day!

August 30, 2021

I was not completely satisfied with the service on my 2018 Dodge Durango. I found a couple issues a week after i bought the vehicle. The service department seems to not want to fix the fog light that was More

by avantk66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Temsah
Sep 01, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 30, 2021

Justin Green was the best salesman I’ve encountered in a long time.. He took his time and made sure he went the extra mile to get me into a vehicle.. Highly Recommended!!! Thanks Justin!! More

by Carlboozer8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Green
Aug 30, 2021 -

Carlboozer8 responded

Thanks!!

August 27, 2021

My experience was easy and seamless. They understood exactly what I was looking for and made it happen. They put a lot of work before I even arrived to make sure I was in, out, and happily on my way in More

by JS_10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Czarnik, Charles Woods, Scott Czarnik
Sep 01, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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