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Napleton's River Oaks Chrysler Dodge Jeep Ram

Lansing, IL

4.5
857 Reviews
Family owned and in business for over 50 years, Napleton's River Oaks Chrysler Jeep Dodge RAM is your Lansing source for new Chrysler, new Jeep, new Dodge, new RAM , and used cars for customers in Highland, Orland Park, and River Oaks, IL. We are conveniently located off Highways 80/94 and 294 and are solely focused on providing you with an easy and enjoyable buying experience. Our friendly, knowledgeable staff will immediately take you under their wing and ensure your satisfaction and that all your expectations before, during, and after the sale will all be exceeded. Plus, we even give customers a $100 Customer Referral Bonus for recommending their friends and family to us! No matter what step you are at in the buying process, we promise to treat you the way you deserve to be treated.
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17225 Torrence Ave

Lansing, IL

60438

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Showing 857 reviews

November 23, 2021

Good service nice welcome polite I would recommend family and friends to buy a car More

by Barbarathompson917
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Woods, Cody Sasek
Nov 27, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi, we are so happy to read such a great review about Napleton's River Oaks Chrysler Dodge Jeep Ram! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

November 21, 2021

Jalal Temsah is very helpful and communicating well, answered all questions and followed up regularly More

by Ahmad Oudeh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jalal Temsah
Nov 24, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hello Ahmad, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

November 01, 2021

WORLD CLASS CUSTOMER SERVICE EXPERIENCE!!! JUSTIN GREEN TOOK REAL GOOD CARE OF ME!!! HE SHOULD BE A VP. More

by renell40
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Muhammad, Anthony Smith, Charles Woods, Jay Songero, Roberto Ortega, Scott Czarnik, Cody Sasek, Jorge Castaneda
Nov 01, 2021 -

renell40 responded

JUSTIN GREEN is my Salesmen!!! He is a BEAST IN SELLING CARS AND MAKES YOU FEEL GOOD WHILE DOING IT!!! I’ve had many experiences in my day with customer service but they have not topped my CUSTOMER SERVICE EXPERIENCE with JUSTIN AT NAPLETON’S!!!

November 01, 2021

I came in on Saturday around 1:30pm and I left out of there by 4:30pm. I love my salesman he help me pick out the perfect vehicle for me. I would recommend everyone to go visit this car dealership. More

by Shwanda75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Nov 02, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 31, 2021

Great service thank you jay was awesome , thank you perfect love my new keep cherikee More

by wiffy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Czarnik, Moe Muhsen, Jay Songero, Roberto Cortez, Jorge Castaneda
Oct 31, 2021 -

wiffy responded

Excellent service and sales!!!

October 13, 2021

I had a great experience today with Edward Sanders. He made the process of trading in my car effortless and smooth. I will definitely be recommending him and Napleton River Oaks to the rest of friends and More

by andersonnicole36
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Castaneda
Oct 14, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hello, we're happy to hear you had such a positive experience with Edward Sanders! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

October 10, 2021

Purchased a Tahoe from JT at napelton river oaks. Couldn’t be happier with how my wife and I were treated! It was just as jt had described and we are glad we made the 3 hour trip to check it out. More

by Mossyoakram
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tj Temsah
Oct 12, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

October 09, 2021

Professional & accommodating staff.The work was Professional & accommodating staff. The work was performed quickly & competently. It’s the only dealership that I give my business to. More

by Mikki
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Do not recall
Oct 12, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Safe travels!

October 01, 2021

First class treatment from the crew at Napeltons. Big thanks to Charles Mikey T Angie and Eric for the great deal. You will earn our business every time. Thanks again you all are awesome. More

by Cdoc0420
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Littleton, Mike Tierney, Charles Woods
Oct 04, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 30, 2021

Great customer care and quick car service. Friendly employees. Andrez rodriguez was provided a great deal when it when it came to oil change and tire rotation. Provided a free car detail. And porter An More

by Gino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrez Rodriguez, Andrew Rodriguez
Oct 01, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi Gino, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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