Napleton's River Oaks Chrysler Dodge Jeep Ram
Lansing, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I’m happy I got my dream truck thanks to Edward Sanders help me I can’t believe I’m leaving the dealership in my dream truck Jeep Gang lol Please make sure that The company give a lot of love to Edward I w help me I can’t believe I’m leaving the dealership in my dream truck Jeep Gang lol Please make sure that The company give a lot of love to Edward I wish I could take him out to dinner or lunch or something but I know I can’t because of policy an procedures an also so Charles woods was also helpful an funny he was the one who took me for a test drive an it was very smooth but Edward helped with the hard part which was get approved an accepted I’ll appreciate him for that but both gentlemen was helpful an outstanding with there services. More
Ed and Justin were amazing . They really worked FOR me and with me . 10/10 would recommend . and with me . 10/10 would recommend . More
The service from Mike Jannotta was top notch. He always gets us in and out and takes care of our family”s vehicles. Very professional staff ✅ such a pleasure doing business with him. gets us in and out and takes care of our family”s vehicles. Very professional staff ✅ such a pleasure doing business with him. More
I was in recently in to have work done on my car. Michael was very helpful and got me taken care of right away. I can not recommend this dealership enough. Michael is definitely willing to go above and beyon was very helpful and got me taken care of right away. I can not recommend this dealership enough. Michael is definitely willing to go above and beyond. Thanks again for everything and will definitely be coming back here for my next repair. More
Mike Jannotta was very informative and helpful,I would recommend napleton river oaks for all your future purchases and service of all your new or used vehicles. recommend napleton river oaks for all your future purchases and service of all your new or used vehicles. More
I had a very poor experience with the service department, and I will no longer take my vehicle to Napleton for service. They had my vehicle for 11 days, and I was not kept abreast of my vehicle status. I sh and I will no longer take my vehicle to Napleton for service. They had my vehicle for 11 days, and I was not kept abreast of my vehicle status. I should not have to constantly call to check up on the repairs. Moreover, when I picked up the vehicle today, 3 maintenance items that I authorized were not done, and I had to wait longer. Totally unacceptable. I do appreciate Andrew trying to make amends, but this left a very bad taste in my mouth. KEN BERRY More
Edward Sanders - excellent customer service and super knowledgeable! Had a great experience working with him today knowledgeable! Had a great experience working with him today More