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Napleton's River Oaks Chrysler Dodge Jeep Ram
Lansing, IL
857 Reviews
Family owned and in business for over 50 years, Napleton's River Oaks Chrysler Jeep Dodge RAM is your Lansing source for new Chrysler, new Jeep, new Dodge, new RAM , and used cars for customers in Highland, Orland Park, and River Oaks, IL. We are conveniently located off Highways 80/94 and 294 and are solely focused on providing you with an easy and enjoyable buying experience. Our friendly, knowledgeable staff will immediately take you under their wing and ensure your satisfaction and that all your expectations before, during, and after the sale will all be exceeded. Plus, we even give customers a $100 Customer Referral Bonus for recommending their friends and family to us! No matter what step you are at in the buying process, we promise to treat you the way you deserve to be treated.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 857 reviews
July 06, 2022
MO AND SUNDAE ARE THE BEST EVER ! !! I have a new home here at Napleton. BEST customer service , great !! Staff !! I have a new home here at Napleton. BEST customer service , great !! Staff More
by Chakira.pasco
July 02, 2022
Sundae, sales rep has excellent customer service. She is a honest person good experience easy to work with. She is a honest person good experience easy to work with. More
by patdov2
Employees Worked With
June 16, 2022
Roberto Ortega was a very professional detail oriented sales rep. He even drove my new car to my house and picked up my trade in. He is a shining star, you should be happy to have him representing Napleto sales rep. He even drove my new car to my house and picked up my trade in. He is a shining star, you should be happy to have him representing Napleton's dealership. More
by Elaine1234
Employees Worked With
Roberto Ortega
May 31, 2022
Edward sanders is a very good and knowledgeable salesman will do business with him again. This is the third car I have purchased from Napleton first on was from Justin which also was a great salesman will do business with him again. This is the third car I have purchased from Napleton first on was from Justin which also was a great salesman More
by chiqunta
May 25, 2022
ED SANDERS the ultimate customer service guy 100% professional from start to finish will always remember his professional approach professional from start to finish will always remember his professional approach More
by Margie114
May 25, 2022
ED SANDERS WAS EXCEPTIONAL AS WELL AS PROFESSIONAL FROM START TO FINISH much appreciated in this climate today START TO FINISH much appreciated in this climate today More
by Margie114
May 23, 2022
Ed Sanders did a great job and made the purchase easy. Ed was a pleasure to work with. Ed was a pleasure to work with. More
by Patrickkeough7
Employees Worked With
May 23, 2022
Had a great experience with the dealership and staff. Worked directly with Roberto Cortez and Roberto Ortega and could not have asked for better sales reps. Happy with my choice to visit this dealership. Worked directly with Roberto Cortez and Roberto Ortega and could not have asked for better sales reps. Happy with my choice to visit this dealership. Great atmosphere, great deals, low pressure sales experience and just over all good people. Would buy from them again in a heartbeat. Thanks guys! More
by mulslovic20
Employees Worked With
Roberto Ortega, Sergio Esquivia, Roberto Cortez
May 22, 2022
Great dealership, Ed sanders was very helpful, patient and efficient and really got the job done! and efficient and really got the job done! More
by DL25
