Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Napleton's River Oaks Chrysler Dodge Jeep Ram

Lansing, IL

Overview
Employees
Reviews
Vehicles
4.5
863 Reviews
Family owned and in business for over 50 years, Napleton's River Oaks Chrysler Jeep Dodge RAM is your Lansing source for new Chrysler, new Jeep, new Dodge, new RAM , and used cars for customers in Highland, Orland Park, and River Oaks, IL. We are conveniently located off Highways 80/94 and 294 and are solely focused on providing you with an easy and enjoyable buying experience. Our friendly, knowledgeable staff will immediately take you under their wing and ensure your satisfaction and that all your expectations before, during, and after the sale will all be exceeded. Plus, we even give customers a $100 Customer Referral Bonus for recommending their friends and family to us! No matter what step you are at in the buying process, we promise to treat you the way you deserve to be treated.
Contact Dealership
View Awards

17225 Torrence Ave

Lansing, IL

60438

Directions

By Type

Showing 863 reviews

January 09, 2023

Highly recommend going to see Sundae Henderson to buy your next car or truck, she's the best More

by Brandonchaffer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sundae Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Castaneda
Report | Print
Jan 12, 2023 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your recent experience with us, Brandonchaffer! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

January 05, 2023

Great place to buy a car from . Its my 4th car from here and we always get retreated right . Thank you to Roberto and the entire staff More

by Kennyram
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo , Roberto Cortez
Report | Print
Jan 07, 2023 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hello, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Napleton's River Oaks Chrysler Dodge Jeep Ram and we hope to see you again!

January 04, 2023

Roberto Ortega is always a pleasure to work with. He’s great at his job and is very helpful. More

by Leslie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Ortega, Jorge Castaneda
Report | Print
Jan 07, 2023 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your recent experience with us, Leslie! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

January 04, 2023

The worst car service department especially when you call them to inquire about the status of your car and they never pickup the phone or call you back. More

by joserod1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Taylor Service department representative
Report | Print
Jan 07, 2023 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Joserod1968, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. Please reach out to us at (708) 474-2300, so we can discuss the details of your visit in hopes of restoring your confidence in our dealership.

January 02, 2023

From test drives to final signing, I was treated with hospitality and respect. Everyone in the showroom was personable and polite. It was an amazing experience. More

by sm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Cortez
Report | Print
Jan 04, 2023 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your recent experience with us, Sm! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

December 31, 2022

Roberto and Jorge are the powerful duo over at Napleton’s dealership. It was time to trade in my gladiator for something different and they found me the perfect Grand Cherokee. Roberto went above and beyond More

by DomV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Gatelis, Sergio Esquivia, Roberto Cortez, Jorge Castaneda
Report | Print
Jan 02, 2023 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Napleton's River Oaks Chrysler Dodge Jeep Ram! We hope to be of service to you again! Take care!

December 30, 2022

Roberto Ortega is very helpful and friendly. He helps the process of buying a new car go smoothly and is informative. More

by Leslie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Gatelis, Roberto Ortega, Jorge Castaneda
Report | Print
Jan 01, 2023 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi Leslie, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

December 28, 2022

The buying process was fast and easy Roberto was my salesman and he helped me find the perfect car. He was very attentive and made sure I left happy. More

by Tatyana.woods
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Ortega, Jorge Castaneda
Report | Print
Jan 01, 2023 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your recent experience with us, Tatyana.woods! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

December 28, 2022

Extremely professional and helpful! Won’t lie about their prices and will help you make the best decision possible! More

by gonzalezalbino81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Ortega, Jorge Castaneda
Report | Print
Jan 01, 2023 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your recent experience with us, Gonzalezalbino81! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! We hope you continue to choose us for all your automotive needs! Take care!

December 26, 2022

Salesman, Roberto and Finance man Sergio are the best in and out. Everything was on point no back hand stuff..everything was what they told me nothing different..no wait he gotta me an even lower apr so yea More

by mitchellbush5176
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Ortega, Sergio Esquivia
Report | Print
Dec 29, 2022 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

1
...
15
16
17
...
87