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Napleton's River Oaks Chrysler Dodge Jeep Ram

Lansing, IL

4.5
863 Reviews
Family owned and in business for over 50 years, Napleton's River Oaks Chrysler Jeep Dodge RAM is your Lansing source for new Chrysler, new Jeep, new Dodge, new RAM , and used cars for customers in Highland, Orland Park, and River Oaks, IL. We are conveniently located off Highways 80/94 and 294 and are solely focused on providing you with an easy and enjoyable buying experience. Our friendly, knowledgeable staff will immediately take you under their wing and ensure your satisfaction and that all your expectations before, during, and after the sale will all be exceeded. Plus, we even give customers a $100 Customer Referral Bonus for recommending their friends and family to us! No matter what step you are at in the buying process, we promise to treat you the way you deserve to be treated.
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17225 Torrence Ave

Lansing, IL

60438

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Showing 863 reviews

March 31, 2023

Ed did great again. He saw me in services and let me know he has a car for my mom.. thanks ED More

by sashai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hello, thank you so much for sharing your recent experience with us, we work hard to provide each of our clients with the best automotive experience! We hope to see you again!

March 28, 2023

10/10 recommended this dealership did an awesome job getting my first vehicle. Thanks to Jason and Sergio for going above and beyond very much appreciated! More

by mbravo18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Esquivia
Mar 30, 2023 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

March 27, 2023

Friendly, Fast, Professional, Great Communication, Great Attention To The Customers! Great Customer Service. Answered All My Questions! Highly Recommend! More

by Jessica Zavala
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Ortega, Sergio Esquivia
Mar 30, 2023 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi, thank you so much for sharing your recent experience with us, Jessica! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

March 08, 2023

Arrived and was immediately attended by Roberto Ortega. I was looking forward to purchasing a Durango but with Roberto’s help I was able to find the perfect car for me an my wife leaving with a Jeep Cherok More

by Carlos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Ortega, Jorge Castaneda
Mar 10, 2023 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi Carlos, we appreciate you choosing Napleton's River Oaks Chrysler Dodge Jeep Ram! Please let us know if you have any additional questions about your vehicle and we will be more than happy to assist you!

March 07, 2023

Alexandra did a great job getting me into the exact vehicle I wanted 10/10 More

by trlyles1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexandra Perez, Jorge Castaneda
Mar 09, 2023 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi, we're glad to hear you found our staff to be so informative and helpful. Please let us know if you have any additional questions about services you received and thank you again for choosing Napleton's River Oaks Chrysler Dodge Jeep Ram!

March 07, 2023

We had such a wonderful experience purchasing our Jeep this evening! There were 3 staff members that went above and beyond to make our time at the dealership smooth, efficient, and welcoming. I want to th More

by chrissyzagorski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Muhsen, Roberto Ortega, Jorge Castaneda
Mar 10, 2023 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 06, 2023

Carlos was my shuttle driver this morning. Very nice, cool conversation. Fast service! I would definitely recommend this location. More

by Kellz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Czarnik, Roberto Cortez, Tiffany Browning
Mar 09, 2023 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi, we're glad to hear you found our staff to be so informative and helpful. Our team is available should you require any extra help.

February 19, 2023

Initially, I met Ed in the waiting room, while I was waiting for information on my Jeep Renegade. He shared with me that he could get me a deal on a new Jeep. I told him no. And I left. When I came back More

by deborahchalmers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sergio Esquivia
Feb 22, 2023 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi, we're happy you found our staff to be so supportive during your experience here at Napleton's River Oaks Chrysler Dodge Jeep Ram. We are always more than happy to assist you if anything else comes up. Take care!

February 12, 2023

Very friendly, knowledgeable and no games when it came to.the advertised price of car. More

by ramljakray2180
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sundae Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Gatelis, Roberto Ortega
Feb 14, 2023 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 09, 2023

We recently had a great experience purchasing a Jeep Wrangler at River Oaks CJD.  Our salesman, Ed Sanders is a very nice, funny and trustworthy guy.  We were very comfortable with him.  We felt like we More

by Anxious Angler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Castaneda
Feb 12, 2023 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hello, we appreciate you choosing Napleton's River Oaks Chrysler Dodge Jeep Ram! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

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