Napleton's River Oaks Chrysler Dodge Jeep Ram
Lansing, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Ed did great again. He saw me in services and let me know he has a car for my mom.. thanks ED He saw me in services and let me know he has a car for my mom.. thanks ED More
10/10 recommended this dealership did an awesome job getting my first vehicle. Thanks to Jason and Sergio for going above and beyond very much appreciated! getting my first vehicle. Thanks to Jason and Sergio for going above and beyond very much appreciated! More
Friendly, Fast, Professional, Great Communication, Great Attention To The Customers! Great Customer Service. Answered All My Questions! Highly Recommend! Attention To The Customers! Great Customer Service. Answered All My Questions! Highly Recommend! More
Arrived and was immediately attended by Roberto Ortega. I was looking forward to purchasing a Durango but with Roberto’s help I was able to find the perfect car for me an my wife leaving with a Jeep Cherok I was looking forward to purchasing a Durango but with Roberto’s help I was able to find the perfect car for me an my wife leaving with a Jeep Cherokee. Roberto made the process easy a would most definitely go back to purchase another. More
We had such a wonderful experience purchasing our Jeep this evening! There were 3 staff members that went above and beyond to make our time at the dealership smooth, efficient, and welcoming. I want to th this evening! There were 3 staff members that went above and beyond to make our time at the dealership smooth, efficient, and welcoming. I want to thank Roberto Ortega, Mo Muhsen, and Jorge Castaneda for being so kind, patient, and helpful. I would definitely come back to purchase any of our vehicles in the future based on our experience . Thank you all so much! More
Carlos was my shuttle driver this morning. Very nice, cool conversation. Fast service! I would definitely recommend this location. Very nice, cool conversation. Fast service! I would definitely recommend this location. More
Initially, I met Ed in the waiting room, while I was waiting for information on my Jeep Renegade. He shared with me that he could get me a deal on a new Jeep. I told him no. And I left. When I came back waiting for information on my Jeep Renegade. He shared with me that he could get me a deal on a new Jeep. I told him no. And I left. When I came back to pick up my car, I got to thinking, maybe it was worth having a conversation. He asked me what I wanted for the Renegade. I told him, along with my list of demands. Through it all, he truly listened. He told me he had a car I would love. And again, I told him my list of conditions. We test drove and during the drive, he told me something I had forgotten. He told me I deserved this car and I had earned. I had grown accustomed to buy a car that would take me from point a to point b. Being a single parent and trying to educate myself, luxury as not an option. My children are now grown and I am a grandmother. I have accomplishments in my life. Ed was right, I did deserve this car. Along with the sweet deal Serio crafted. It become crystal clear, I did deserve this car and I had earned it. Ed and Serio are truly a credit to their profession, combined with excellent customer service. Thank you Ed! Thank you Serio! And thank you Napleton Dodge Jeep and Ram for your commitment to quality. More
Very friendly, knowledgeable and no games when it came to.the advertised price of car. to.the advertised price of car. More
We recently had a great experience purchasing a Jeep Wrangler at River Oaks CJD. Our salesman, Ed Sanders is a very nice, funny and trustworthy guy. We were very comfortable with him. We felt like we Wrangler at River Oaks CJD. Our salesman, Ed Sanders is a very nice, funny and trustworthy guy. We were very comfortable with him. We felt like we were not being pushed or lied to. If you need a vehicle, we recommend going to see Ed. PS. Ted is enjoying his vehicle. More