Napleton's River Oaks Chrysler Dodge Jeep Ram

Worst experience. I went in for a recall and asked them if they could also check why my seatbelt light was always on. They never told me they would do a diagnostic tha I went in for a recall and asked them if they could also check why my seatbelt light was always on. They never told me they would do a diagnostic that cost $180.00. They did it without authorization and wouldnt give me my keys until it was paid. Very disrespectful to senior citizens. More

The staff here is very nice, helpful and respectful. Happy we stopped in today and left with a vehicle Happy we stopped in today and left with a vehicle More

Edward Sanders was a delight to work with. Very professional and made the experience pleasant. Very professional and made the experience pleasant. More

Very welcoming and warming place. Dawn welcome me with a wonderful smile and welcome comfort. Very awesome lady. Get you in and out with no worries 😀 Dawn welcome me with a wonderful smile and welcome comfort. Very awesome lady. Get you in and out with no worries 😀 More

I had a great experience. I had the pleasure of working with Ed Sanders. He was very genuine, knowledgeable of the car I was interested in purchasing, made me feel comfortable I had the pleasure of working with Ed Sanders. He was very genuine, knowledgeable of the car I was interested in purchasing, made me feel comfortable, had great hospitality, and was honest with me. More

Roberto Ortega did a great job. Easy to work with and gave us a great deal! Easy to work with and gave us a great deal! More

Roberto Ortega helped make the process less painful by being efficient. He is kind, helpful, and highly motivated. The only downside was on the phone they said they’d be willing to negotiate the base pric being efficient. He is kind, helpful, and highly motivated. The only downside was on the phone they said they’d be willing to negotiate the base price and that was not really the case once in person. They brought it down a couple hundred. More

Awesome customer service. Gater helped us & answered all of our questions making the car buying process easy. I highly recommend visiting & buying your car here. Gater helped us & answered all of our questions making the car buying process easy. I highly recommend visiting & buying your car here. More

When I called the operator and ask to be connected with someone in service. A lady answered the phone and I told her the situation I was in with my 2018 GMC. She told me to bring it in and let me know that someone in service. A lady answered the phone and I told her the situation I was in with my 2018 GMC. She told me to bring it in and let me know that they wasn’t gone be able to look at it until Wednesday. Which was okay. I had my truck towed there only for the same lady; I think, to tell me that I have to get it towed somewhere else. That since my truck is an GMC, the service department wasn’t gone be able to see what’s going on with my truck electrical system. And that really got me upset because I purchased my truck from them and now I have to get it towed somewhere else farther out. But I really did appreciate Jules for understanding the situation the lady I spoke with. Helping me getting to the other dealership and also making sure I got back home. More

Ray and Omar were great. Got me in and out very quickly. Highly recommend purchasing a vehicle from this dealership. Got me in and out very quickly. Highly recommend purchasing a vehicle from this dealership. More