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Napleton's Palm Beach Acura
West Palm Beach, FL
652 Reviews
With So Many Happy Drivers in the Greater Palm Beach, Lake Worth, Delray Beach and Pompano Beach Areas, It's Easy to See Why Napleton's Palm Beach Acura is Your Trusted Source for Acura Vehicles
There are a number of reasons why so many drivers flock to the Napleton's Palm Beach Acura showroom, so we're going to do our best to outline them all for you.
First and foremost, we're renowned in the greater West Palm Beach, Palm Beach, Lake Worth, Delray Beach and Pompano Beach areas for our superb selection of new Acura models, plain and simple. Of course, our love for these cars often brings them back to our showroom in a number of ways.
For instance, when it comes time to upgrade, many of our loyal customers return their vehicle to be traded in. These used cars are also offered to our valuable customers, some are even certified with the same guaranteed performance and quality as new ones.
Helping you find your next car is only the beginning of the Napleton's Palm Beach Acura experience, though. From there, our team of financing experts will help you drive home that car you've been eyeing on your terms.
Of course, nobody wants to be forgotten after the purchase of a new or used Acura. That's why we staff a state-of-the-art auto repair center is highly trained and equipped with the latest Acura parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 652 reviews
July 31, 2010
We found a Used Acura online and drove almost 160 miles after being called and told that if we came in they would take $1000 off. When we arrived they claimed that the price was not certified online...whic after being called and told that if we came in they would take $1000 off. When we arrived they claimed that the price was not certified online...which is was...and that they couldn't do any better. They claimed that they paid the same price for the car and that they weren't making any moned on it! HA! Offered to throw in 3 months XM radio....which XM pays for anyway. Then we got the hard sell in Financing that we needed to but the additional Warranty because these used cars have "3 computer systems that break down all the time" and "do you see how busy how is Service dept is???" "what about the tire warranty?" Looking back I should have gone back to Pat and said "your finance person said that these cars are constantly in the shop so why are we buying it???? I'm going to need the initial $1000.00 off you promised me to begin with." Too emotionally drained to walk away after looking at cars for 2 weeks and driving 3 hours to drive this car!!! If they would just be up front and honest in the beginning it would be a totally different experience altogether! I would NEVER recommend this dealership to anyone. More
by katyweaver
Employees Worked With
Pat, Bob and Chrissy
May 12, 2010
I came in on the internet and A.J. gave me the exact price that they quoted over the internet along with more money for my trade than the so called "largest dealers" in the world did. I did not have th price that they quoted over the internet along with more money for my trade than the so called "largest dealers" in the world did. I did not have the sales pressure that was applied at the "bigger dealers" down south. Come to find out, in real life they are not number 1 and if customer service is remotely considered Palm Beac Acura is Number 1 for me. More
by baseballmama3
Employees Worked With
A.J. Hasty
