Napleton's Palm Beach Acura
West Palm Beach, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I was extremely pleased with my buying experience. This is my second purchase from this dealership and in comparison to other dealers that I have purchased from they are head and shoulders above the rest. is my second purchase from this dealership and in comparison to other dealers that I have purchased from they are head and shoulders above the rest. I highly recommend seeing Irwin to purchase your vehicle. He is knowledgable and willing to go the extra mile. I changed my mind about the color I wanted at the last minute which unfortunately was being delivered the next day. Irwin personally delivered the car to me at work because I would not be able to return for 3 days due to work obligations. That is customer service!!! More
I have purchased 2 cars from Steve and Terry in the last 8 months. They are both friendly and professional. I have referred other buyers to this dealer. The entire car buying experience, that many dread, 8 months. They are both friendly and professional. I have referred other buyers to this dealer. The entire car buying experience, that many dread, went very smooth, no problems. Everything was as promised. Steve took the time to explain all the electronics to my wife and took me on several test drives until I settled on what vehicle I wanted. I recently brought the MDX in for service. It was a pleasant experience. Nice lounge area to wait in, with complimentary coffee and snacks. They cleaned the vehicle for me as well. Everyone friendly.... I would recommend this dealership to anyone thinking of purchasing an Acura in Palm Beach County!! More
William hicks is outstanding 10/10 would buy again. If you need a car go see william Hicks he will hook you up and not give you a run around you need a car go see william Hicks he will hook you up and not give you a run around More
I typically dread car dealers but Mark was amazing!!! No pressure and he secured a deal that met all of my requirements... and there were many!!! It was also a very quick experience (less than 2 hours). pressure and he secured a deal that met all of my requirements... and there were many!!! It was also a very quick experience (less than 2 hours). Nelson was also amazing and super helpful!! He did a very thorough job of reviewing all of the technology within my new MDX. Thank you all!! Bethany Uhrinek More
Extremely nice. Great internet price. Easy process. Extremely nice. Great internet price. Easy process. Highly recommend them. They made the car buying experience a pleasure instead of a hassle. I wo Extremely nice. Great internet price. Easy process. Highly recommend them. They made the car buying experience a pleasure instead of a hassle. I would buy from them again More
I purchased a new Acura TL. I was extremely pleased with Wayne McGinnis leading the sales effort. Wayne is probably the most knowledgable sales professional I have worked with exhibiting outstanding techni Wayne McGinnis leading the sales effort. Wayne is probably the most knowledgable sales professional I have worked with exhibiting outstanding technical and commercial knowledge of the vehicle and p Sales process presented in a clear and concise manner. To date I have no experience with service other than a new car check up. Speaks volumes to the Acura quality control. I love the car. More
I found B Grant to be exceptionally customer sensitive, during the purchase of my vehicle. I was impressed with his professionalism because he listened to me and was very patient when I was weighing my opt during the purchase of my vehicle. I was impressed with his professionalism because he listened to me and was very patient when I was weighing my options. Unlike most sales representatives, he was not aggressive, nor desperate but calm and confident. He took his time to explain the technical aspects of the vehicle and also why he felt that the asking price was justifiable. He was willing to consider my offers that he felt was fair for all parties. He was very supportive and understanding and he did his best to ensure that I was not stressed as a result of this purchase. Based upon my experience I will be recommending other potential customers to Napleton,'s Palm Beach Acura because of their quality sales representative, and their competitive wide range of high quality vehicles that they have for sale. More
I have spent the last 6 months looking at new luxury vehicles. I walked into Napleton Palm Beach Acura and knew immediately that I had found the dealership I was looking for. Steve Flood greeted us and vehicles. I walked into Napleton Palm Beach Acura and knew immediately that I had found the dealership I was looking for. Steve Flood greeted us and listened to me when I spoke of the vehicle I was looking for. He focused on my needs and knew the vehicles from bumper to bumper. My experience was the best I have ever had in buying a new vehicle. I loved the attention and instruction given by Nelson who gave me personal instruction with my vehicle once the deal was complete. Nelson made sure I was comfortable with the electronics and settings before I left the dealership. I will be back when I am ready for my next vehicle. More
I absolutely would recommend visiting Palm Beach Acura and specifically ask for the best salesman in town, Wayne McGinnis. Wayne is so professional and easygoing. You never feel intimated because that is and specifically ask for the best salesman in town, Wayne McGinnis. Wayne is so professional and easygoing. You never feel intimated because that is not who Wayne is. My daughter and I both have leased our vehicles from Wayne and wouldn't think about another salesman! In fact when I visit Richie in the service area who is also excellent, I always try to stop by and say hello to Wayne. Please introduce yourself to Wayne. You will be happy you did! Thank you Wayne!!! We will be back... More