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Napleton's Palm Beach Acura
West Palm Beach, FL
650 Reviews
With So Many Happy Drivers in the Greater Palm Beach, Lake Worth, Delray Beach and Pompano Beach Areas, It's Easy to See Why Napleton's Palm Beach Acura is Your Trusted Source for Acura Vehicles
There are a number of reasons why so many drivers flock to the Napleton's Palm Beach Acura showroom, so we're going to do our best to outline them all for you.
First and foremost, we're renowned in the greater West Palm Beach, Palm Beach, Lake Worth, Delray Beach and Pompano Beach areas for our superb selection of new Acura models, plain and simple. Of course, our love for these cars often brings them back to our showroom in a number of ways.
For instance, when it comes time to upgrade, many of our loyal customers return their vehicle to be traded in. These used cars are also offered to our valuable customers, some are even certified with the same guaranteed performance and quality as new ones.
Helping you find your next car is only the beginning of the Napleton's Palm Beach Acura experience, though. From there, our team of financing experts will help you drive home that car you've been eyeing on your terms.
Of course, nobody wants to be forgotten after the purchase of a new or used Acura. That's why we staff a state-of-the-art auto repair center is highly trained and equipped with the latest Acura parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 650 reviews
May 19, 2015
Treated like a King My experience with Irwin Baker and his manager William were awesome. I felt very relaxed, all of my questions were answered. I am very satisfied with My experience with Irwin Baker and his manager William were awesome. I felt very relaxed, all of my questions were answered. I am very satisfied with my purchase and highly recommend this dealership. More
by Alex 1969
Employees Worked With
William Hicks, Irwin Baker
April 22, 2015
2007 RDX headlight My headlight in my RDX doesn't work. Took it to Napleton's and they told me it would be $2000 to fix. NO WAY! My headlight in my RDX doesn't work. Took it to Napleton's and they told me it would be $2000 to fix. NO WAY! More
by nicci22
Employees Worked With
Dave Marshall
April 10, 2015
Excellent We just purchased our car and had a very positive experience. Irwin took great care of us and provided knowledgeable and friendly customer service. No We just purchased our car and had a very positive experience. Irwin took great care of us and provided knowledgeable and friendly customer service. No hassle which was much appreciated. Thank you Irwin for your patience with us. We look foward to doing future business with you! :) More
by elf74
Employees Worked With
Irwin Baker
April 01, 2015
Horrible experience I came to dealership twice and they completely wasted my time. This dealership still does the old school back and forth with rep going to the manager I came to dealership twice and they completely wasted my time. This dealership still does the old school back and forth with rep going to the manager telling you that this is the best they can do. I walked out of the dealership And drove south. Delray Acura gave me $2k more for trade in and $1500 lower price on the identical vehicle. Also the rep doesn't underststand the leasing process. They were trying to charge me for delivery fee twice (once as part of MSRP and again as down payment) More
by Marco
Employees Worked With
Andrew
March 23, 2015
Used car Irwin was patient, understanding and thorough. He really knows his business and got me the best deal possible. Irwin made used car buying tolerable. Irwin was patient, understanding and thorough. He really knows his business and got me the best deal possible. Irwin made used car buying tolerable. Thanks More
by hutch
Employees Worked With
Irwin Baker
March 13, 2015
Professional Staff We enjoyed working with Napleton's Palm Beach Acura! The staff was helpful in every stage of the car buying process-starting with Melinda in Internet We enjoyed working with Napleton's Palm Beach Acura! The staff was helpful in every stage of the car buying process-starting with Melinda in Internet Sales, David in Sales, William in Finance and Nelson in Delivery! I highly recommend this dealership if you are in the market for a new car! More
by John & Amber P.
Employees Worked With
Melinda in Internet Sales, David in Sales, William Hicks, Nelson Adams
March 11, 2015
In the end-dsappoint Last month, I wrote a review about this dealership and the salesman, Irwin Baker. He made buying a car very easy and I am grateful for that. However Last month, I wrote a review about this dealership and the salesman, Irwin Baker. He made buying a car very easy and I am grateful for that. However, throughout the process he told me that he would always be available even after the sale should I have any problems. Within a few days of owning the car, it began to make tapping and rattling sounds. I called Irwin and he arranged for me to come back and have it serviced. Again, he told me if I wasn't happy to let him know and he would help me. I took the car back for service twice and the rattles and taps have not gone away, I emailed Irwin and asked for his help. He emailed me back that he would speak with the service department and assured me he "would not drop the ball on this." That's was almost 3 weeks ago and I haven't heard back from him. Buyer beware:a salesman will tell you anything you want to hear until the sale is made. After that-you're pretty much on your own. At was al ost3 weeks ago and haven't back from him. More
by Marilyn
Employees Worked With
Irwin Baker, Richie Sirjoosingh
March 06, 2015
Great Buy! Irwin was aweosme and no pressure at all...great follow up...will highly reccommend him to all. This is a great place to buy a car. Irwin was aweosme and no pressure at all...great follow up...will highly reccommend him to all. This is a great place to buy a car. More
by tim
Employees Worked With
Irwin Baker
February 23, 2015
Good Guy As I walked onto the Lot I was greater by Mr. Baker with a smile and a humbleness that is rare with car salesman these days. He definitely worked with As I walked onto the Lot I was greater by Mr. Baker with a smile and a humbleness that is rare with car salesman these days. He definitely worked with me and didn't presure me or try to sell me something I didn't want. If you are reading this friend, thank you for your hard work and kindness with the Acura TSX deal. Jose from WPB More
by JoseG
Employees Worked With
Irwin Baker
January 09, 2015
irwin baker and joe manager This dealership made it so comfortable. For me to purchase. My new 2Nd car i will make this my future. Choice. Of cars nice history comes with my stor This dealership made it so comfortable. For me to purchase. My new 2Nd car i will make this my future. Choice. Of cars nice history comes with my story More
by chuse
Employees Worked With
Irwin Baker
