Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napleton's Palatine Mazda
Palatine, IL
72 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
April 07, 2026
Told them what stock number I wanted to see.
Confirmed what time I would be there, hours in advance. Arrived and wasnt shown the vehicle I wanted to see. They tried to show me the unit in the
More
by Sonata driver
April 04, 2026
Nice services, i feel comfortable with car service and
workers atencion. Any cuestion they was professional on help me.
More
by mhernandezm_06
Employees Worked With
Frankie Takaki
March 31, 2026
I had an amazing experience at the dealership from the
point of researching to the buying process. I had to downsize my Jeep for personal reasons. From the moment I stepped into the dealership, the staff
More
by arigrc3
Dealership Inventory (221 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Cable TV
- Customer Lounge Area
- Free Coffee
- Free Drinks
- Free WiFi
- Instant Financing
- Shuttle Service
- Television
- Vending Machines
