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Napleton's Palatine Mazda
Palatine, IL
76 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
May 28, 2026
Called ahead to confirm a specific vehicle was available
before driving approximately an hour to the dealership. Upon arrival, we located the vehicle on the lot ourselves, only to be told moments later that
More
by RRohde
Employees Worked With
BDC And Management
May 14, 2026
I had my car serviced at Napleton Mazda in Palatine
yesterday.
I was greeted promptly and professionally. I was provided with an estimate of the work.
Shortly thereafter, I received a video of the
More
by Sheila
Employees Worked With
Frankie in Service
May 09, 2026
Nice follow up with customers as they wait.
A virtual tour of your car explains a lot.
More
by Gsflan
Employees Worked With
Dealership Inventory (213 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Cable TV
- Customer Lounge Area
- Free Coffee
- Free Drinks
- Free WiFi
- Instant Financing
- Shuttle Service
- Television
- Vending Machines
